I'm really disappointed with this shop and the attitude of the people in charge. I went in to enjoy a drink and a waffle on a special occasion this week. We ordered 3 drinks and 1 chocolate waffle. The chocolate waffles in the pics on their website were nice and dark looking with a rich cocoa experience. What I received was a tannish waffle with zero cocoa or chocolate flavor. When my husband went back in to ask about it the employees insisted it was chocolate and so he asked if they'd let him exchange it for the original one and they said "only if you buy a new one". He said "we just wouldn't have ordered chocolate if it had no flavor, can we please switch?" And they again refused unless we purchased a different one. We also had brought it back in so they knew we weren't trying to be shady. I got a brown sugar milk tea and it tasted so watery. We also got a sparkling lychee drink and it had almost no ice and was bitter. It didn't really look like its picture either, not sure if they made it right. We got a sparkling mango drink and it was much nicer so 1/4 things was pleasant. Over all these 4 items were $32 before tax and tip and I'm so disappointed that they just do not care at all about customers satisfaction or making quality food and drinks at these prices. Probably the worst tea shop experience of my life because they don't want to fix anything if someone isn't satisfied with a reasonable request. read more

Gong Cha - Lone Tree - What they showed the waffles like.... - Bubble Tea Near Me - Lone Tree, Colorado

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Their chocolate waffle was warm and their tea was so so good ! This tea shop is so pretty inside and their service is great! We will be coming back :) read more

Gong Cha - Lone Tree - Lemon AI-Yu White Pearl - Bubble Tea Near Me - Lone Tree, Colorado

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Very good boba! Super great service and ambiance! The app is confusing bc there are different ones per state read more

Great to have a Gong Cha location in the area! By far one of the better options when it comes to bubble tea. Highly recommend.

When in Japan, we love Gong Cha and was thrilled to see it's now in Lone Tree! Best tea in the area

I love the staff here. They're super nice, accommodating, and friendly with families. If you know Gong Cha, this is like the other Gong Chas that you've been to. The bobas here are high quality, and everything tastes fresh. The staff does a great job keeping things clean, and this is a great representation of what a Gong Cha should be. This is a boba shop that you're thrilled to have in your city. read more

Got the Felix drink, was amazing, the service was so great and the vibe was great! I went there after a little trip and the drink was my refresher! read more

Opening a Gong Cha in Lone Tree, Colorado is genius. Visiting from an area that thrives off of boba, I was glad to find out they have a location right here. This is a great spot to get your morning, midday or night boba pick-me-up. Nice spot with high ceilings and a well kept environment. Greeted by friendly staff, but opted for the kiosks. The self order kiosks make it easy to look through the menu and seamlessly place a quick order. All orders can be customized according to your desired level of ice and sweetness. read more

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Employees in this store are so welcoming and nice!! The young man who took our order was very pleasant and friendly. We had delicious pearl boba taro milk tea and crème brûlée milk tea. Can't wait until I'm back in the area so I can come here again! read more

Gong Cha - Lone Tree - Bubble Tea Near Me - Lone Tree, Colorado

Super clean. Super fast, the service was great and the drinks are so yummy!! I recommend whenever you are craving boba read more

Gong Cha - Lone Tree - Bubble Tea Near Me - Lone Tree, Colorado

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it was clean and cute, the girl was incredibly helpful and kind. But the drinks were just kind of bleh. i've had a version of my drink twice (matcha smoothie) in the last two months, in different cities that I was visiting, and this one couldn't hold a candle to either one. read more

Everytime we're in the Lone Tree area, we make sure to stop by our favorite boba shop to satisfy our cravings. My boys and I really enjoy visiting. We love how modern the interior looks. Our last visit, we were surprised to see small Japanese themed claw machines. My little one went crazy for it. You do need cash to play so make sure to bring some small bills. My son left there winning two adorable prizes. The drinks it's self are delicious as always. I love how you can customize the drink with the amount of ice and sweetness. I love their classic brown sugar or milk tea lines. My boys really enjoys their strawberry milk teas. We will be back here soon to try all the other flavors. read more

Love Gong Cha! Had their mango milk tea with boba at half the sweetness and it was delicious!

Some of the best boba I've had! So many flavors, love that we can control the sweetness, most places load up the drinks on sugar and it can be overwhelming. Been looking around for good boba shops and this one is up there. read more

perfect customer service, perfect service with a smile amazing smell. GREG WATKINS (CASHIER) perfect body and built like a angel he is truly a amazing person. read more

Gongcha is also very popular globally when it comes to milk tea . They deliver such authentic tea taste and premium products. The store is also well designed- clean - very modern looking and staffs are always nice - friendly. Perfect place to study - hangout with friends and family . Would highly recommend everyone to come and check it out ! read more

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One of my favorite bubble tea shops. The atmosphere is great, and the staff members are really friendly. Bubble tea offered by Gong Cha is delicious. What makes me love this place is that they create seasonal tea series, merchandise. read more

Gong Cha - Lone Tree - Bubble Tea Near Me - Lone Tree, Colorado

Everything was great except the boba itself. The shop was clean and had great seating (Albeit the seats are a bit low and the tables go to the upper chest). The staff was helpful and quick to get our drinks out. However, the drinks themselves were lacking. We got the strawberry milk slush and the mango yogurt drink. The strawberry milk slush looked nothing like the pictures and whatever strawberry flavoring they used tasted extremely artificial, more like cotton candy than strawberries. Did not taste very milky at all just sweet and artificial. The mango yogurt drink was a bit better but the mango syrup was not mixed in and came up the straw in stringy clumps. I couldn't even keep it down -- spit it out in the trash can on the way out. Besides the syrup on the bottom as long as you pulled the straw up the drink was decent. The drink was definitely overly sweet for something you aren't allowed to change the sugar level on though. Will definitely not come back. Just drive to greenwood for Happy Lemon if you're desperate for a boba fix. read more

When you walk in, the place looks cute. But the staff is rude and seems like they don't want to help you. When I had questions, they seemed annoyed with me. I got the mango milk slush with boba and it was not good. Very watery and thin, almost like it wasn't frozen. I ordered a pearl waffle, and they gave me a green one? For the terrible service and mistake, on top of not enjoying any of the food or drinks, this place is getting 2 stars from me. read more

Gong Cha - Lone Tree - Bubble Tea Near Me - Lone Tree, Colorado

Decided to visit this location for the first time during mile high asian food week but was told they weren't taking orders at the register. We were directed to self order via the kiosks but because of this, they couldn't offer the advertised promo for MHAFW (just 15% off so not a huge deal, but still). The workers were apathetic and unapologetic and service was slow. The drinks came out with ice chunks so I would get milk tea instead of smoothies at this location. Prob won't be back to this location if the service is subpar for almost $8 a drink but still love other Gong Cha locations! read more

New boba place in Lone Tree. Many usual options and great preparation and tasty boba. Ordering kiosks available read more

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Gong Cha is one of my favorite bubble tea spots. I love that they just opened one near me in Lone Tree. The only downside is that they haven't worked out the kinks and have ran out of black boba (pearl) both times that I have been there in the middle of the day. The black boba is all I crave for when it comes to getting bubble tea. Please fix this issue and you'll get a 5 star for sure! The service is good and the staffs are friendly. They're new and still learning about the different bubble tea series. Th decor and ambiance are very similar to all of the other Gong Cha locations - fresh and modern. read more

I like the OG milk tea with boba. There's is delicious! Boba great texture soft and a bit of chew, sweet delicious black tea. Better than Share Tea and Kung Fu! read more

Gong cha has my heart for favorite boba tea shop. I used to be a die hard for Kung Fu tea but this is every bit as good if not better. My go to is iced black milk tea with the least amount of sugar sub lychee jelly for boba. Love the claw machines too and so do the kids. read more

Delicious drinks and tasty bubble waffles. Jasmin was so kind and patient answering our questions about what we should order. Definitely will come back! My son says he would give it ten stars if he could read more

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Great drinks. Fair prices. Customer experience is inconsistent and could be better. But overall a good place.

Been my go to boba shop lately. Every time I've gone I've had great service but this particular visit around 7:50 I ordered the usual 2 drinks and 2 waffles but the girls working said they closed it down. I asked if there was a time they usually close down the waffle maker she then responded depends on who's working and trying to close. I can understand if it's known or a sign that says no longer serving waffles an hour close but I have been in multiple times before close and this was not the case. Drinks were good as usual. read more

Great boba and milk tea! Worth the stop! Very clean! Prompt service! I will be there again soon!

Place is nice and very well lit, they have two ordering kiosks plus a register, seating is available as well. It was the first weekend of their opening so we got two drinks but neither of us wereimpressed, will probably give them another try in a couple of months. Great addition for this area tho. read more

Drinks are great, staff is great, ordering machines are fucking awful. I ordered a medium mango slush and a large crème brûlée drink, however, the machine fucked it up and flipped it around. So I ended up with a large mango slush and a medium crème brûlée. and I know it was not a human error because I checked the order multiple times before I paid. It is not the staffs fault though, however, I do not know if I will be returning because of this. read more

Love this new boba spot in Lonetree. So much better than Share and KungFu in HR. Clean, friendly accommodating staff and so clean inside.