Went for a hot coffee in the snow ... wasn't hot at all If something sucks you only need fewer words read more

Been here three times. Each time has been different hours of the morning/day- around 6 am, 10:30 am, and 12 pm. Each visit those working have been friendly and kind to me, even on the busiest day. That's not easy to do. The coffee and breakfast foods were exactly what I was looking for each day. The ambiance is conductive to focusing and getting work done. There are some sofa seats with extra back support for some. Definitely recommend this Starbucks location to locals, visitors to the area, and those passing through. read more

Ordered it using the app, walked in few minutes later and viola, it was ready. My chai tea latte and free warmed up blueberry scones. Store is big, plenty of seating in and out and attentive employees working here While enjoying my drinks, older gentlemen walked in looking for a direction and one of the male batista explained patiently on how to get there. I feel the vibes, the good kind at this place! read more

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Did the drive-thru. Her tone was horrible; audibly annoyed for no reason. The guy in front of us - I saw they messed up his order, like, four times before getting it right. As for my party, they messed up BOTH of our orders - flavor, size, everything. I'm only giving 3 stars because the drink was still pretty good. However, as is true with every Starbucks drink: the first few sips were great, but the rest tasted like cold nothing. read more

Great service, great drinks! The staff is always so nice and welcoming. This is my regular Starbucks!

Came here to study and use the bathroom, but they won't let me do either. Drive-through only today. Nothing posted online about it, you have to drive to it and find out for yourself. read more

They gave me the wrong order and charged me for the wrong order. Never confirmed my order at the window literally just started giving me things. Then I got okay thanks bye. The muffin I got looked hard and old. I didn't have time to go back through the drive through because they took so long in the first place, so I call customer service and they said they couldn't do anything because they never gave me a receipt. Wow so you people just completely suck at your jobs!! Call the store and they say yup just come whenever and we'll fix it, yeah I'm sorry i don't believe that. You don't ask for my original order or what I was charged for. Or my name to write down to confirm I can get my correct drink "whenever". So how am I supposed to A) trust you and B) believe you since you can't do anything correctly in the first place. So I go through the drive through while on the phone with Customer service, the manager (she) said I'm not helping you, you gave me an attitude. So she wouldn't give me my drink that I paid for!! Wouldn't open the door at the drive through, customer service was appalled. This isn't high school, I don't care if you don't like me. I'm a paying customer and I want my correct drink. If it's that hard for you, you shouldn't be in management. You shouldn't be allowed to construct other people on how to act and what to do since you can't handle your own emotions. Customer service refunded me extra after that. read more

They need to hire more people and train them to properly handle rushes. I placed a mobile order and only my food was ready on time... Waited an extra 15 minutes for my coffee that is just iced coffee... I legit watched her pour it and add soy milk then it was done. They are too understaffed and the ETA for orders is never accurate. Go to the other locations nearby, they can handle rushes. read more

The interior of this location is what you would expect from any Starbucks location: clean, organized, trendy, and with good music and energized employees. And if you are a resident of the nearby Zenith Meridian apartments or member of the 24-hour fitness gym nearby, what's not to love about this location? The downside to this location is that if you are making that left turn onto Lincoln Ave, get ready to wait a bit. While this location is excellent to stop into if traveling to I-25, it is slightly difficult to travel east into Parker. My advice to the city of Englewood who may be reading this: put up a traffic light at the turn. I had to travel west and go to the next traffic light to navigate the turn in heading east in moderate traffic. Other than that, this Starbucks is good with me. read more

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This location is closed. The reason I gave one star is because there is nothing to rate them by. However it would have been the polite thing to do by putting a closed sign in the drive way. The customers can't see around the corner and after spending 3 to 5 minutes per car one does not drive to the window only to find a tiny we're temporarily closed. There 9 cars behind me and four in front of me before I decided to drive away. read more

i ordered 30 minutes ago only to drive up and get ignored for 7 minutes,and then my order was messed up despite them having enough time to check and not being busy at all. that being said,the lady that assisted us had orange hair and worked in the drive through,i hope i never have the misfortune of meeting her again because she acted like she was drunk. read more

Not only do you not add stoppers anymore because "it'll save the world" hate to break it to you but the world is already f!$&ed- but the lid was not all the way on. So thanks for this read more

Starbucks - a cup of coffee in a cup holder - Coffee & Tea Near Me - Englewood, Colorado

As I mentioned in my tip, this place is a good one at which to stop (for the drive-thru) if you are westbound on Lincoln. If you are eastbound, then if you do decide to stop here during the morning or evening rush hour, you would be better off (for your safety and that of others) to cut north through the apartment complex, head east, and then come south on Oswego back to Lincoln. I know, this is a lot of directions, but I have seen a couple near traffic accidents for those trying to make a left onto Lincoln from Zenith when traffic is heavy. The store is nice and new and has varied seating. The staff are friendly. My drinks I have had here are of standard (very good) Starbucks quality. NOTE: the correct address for this location is 9854 Zenith Meridian Drive, Englewood, CO 80112 read more

I work across the street from this Starbucks so I frequent here a lot. Unfortunately, my drink is also wrong a lot. It seems like their turnover is ridiculous because every time I go in there's new people. I order the Dragon Drink a lot and this time 80% of it was coconut milk (I took this picture still sitting in the drive thru waiting for my other drinks). I was in a hurry to get to work and didn't really have time for the same exact baristas to make the same exact mistake so I didn't ask them to remake it. This entire drink wasn't even drinkable. Plus it didn't have ANY dragon fruit in it. Nor did they tell me they didn't have any. Extremely disappointed and probably will avoid this location from here on out. read more

Starbucks - Coffee & Tea Near Me - Englewood, Colorado

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I use to come here all the time on my way to work, just recently (maybe a month or so ago) I started to have issues. Drink was made correctly but not the correct size. Drive through takes forever... even with two cars in line seems to take 10+ mins for a drink. Really disappointed in the staffs lack of urgency for getting cars in and out of the line. read more

Just watched the barista pour 2% instead of whole. Asked about it and he blatantly lied to me. Maybe he didn't see me standing there the whole time watching him make it. But laughing while answering like a sadistic asshat is uncalled for. 25% of the time the order is wrong. Whether wrong milk. No flavor. Wrong amount of espresso shots. Very disappointing to pay over $5 for a coffee and have it wrong consistently. Now their "printer" is always down for their excuse on why they can't make orders right. I guess that and reading labels is hard. read more

As of this morning I am looking for a new location--I will no longer frequent this store. I have been trying this place out for little over a month, 3-5 days a week and to be honest it completely sucks! Order is usually wrong--I pay for an extra shot, I would like to receive an extra shot without you mumbling under your breath, professing it is in there although I can see it's not based simply on the color of my drink, or my favorite thing that seems to be a team sport--the eye rolling. Staff at this location has NEVER greeted me when I come in to pick up my mobile order--NEVER. Such a disappointment in comparison to other locations around town. read more

A Starbucks is a Starbucks is a Starbucks...most of the time they are pretty much the same. A convenient place to stop for a pretty good cup of coffee. This place is good; as are most of them. Clean shop and friendly help. read more

Spotty service been trying once in a while since they opened. But happy for them They are so busy these days. Just don't expect old school friendly fast service consistently. read more

I have thrown out more full cups of coffee from this place than I care to admit. I always feel bad for asking them to remake my drink, but I have had coffee so horrible from here that I have actually taken the lid off to see if the plastic lid had melted into the drink. The times I have asked them to remake the drink there is no difference (except for the eye-rolls and attitude that are complimentary when asking for a remake), even when I asked them to do "kid temperature" which prevents the milk from burning there is no change. Many times there is a longer line waiting for mobile orders than the standard line. Their sticker machine for the mobile orders is constantly down, jammed, or out of stickers causing a log jam of orders and visibly frustrated people in the store. The parking lot is very congested, and like many other reviews, it's nearly impossible to cross Lincoln from this location unless you drive through the apartments & 24 Hour Fitness lot. I guess the silver lining is that I am not spending as much on coffee as I used to... read more

There are two scenarios that happen at this Starbucks (when getting coffee at the drive-thru). Scenario 1: *i pull up to speaker* Starbucks employee: "Hi." Me: "Hello." Starbucks employee: "..." Me: "..." Starbucks employee: "..." Me: "..." (There will be silence for LITERALLY 60 seconds.) Starbucks employee: *obviously frustrated that she has to actually ask the question* "What is your order?" Me: *gives order* I feel like these employees don't understand the concept of human interaction or how conversations work. So much time would be saved if they said: "Hi. What can I get for you?" The second scenario is that I pull up to the speaker box and I wait a lifetime before finally having to ask, "Hello???" Starbucks employee: "Oh! Yes! What can I get for you?" No matter the scenario (and in the past 20 times I have been here, it is either one or the other), I pull up to the window and wait again an incredibly long time before they open the window and take my money. They have to have the coffee made before acknowledging that I'm there. It's so inefficient. This Starbucks is super convenient for my commute, but I leave feeling bewildered and irritated each time. Not worth it anymore. Argh. read more

I recently ordered iced tea and asked through the drive thru "which has more caffeine, black or green tea?" She responded, "I don't know". I waited a few seconds and then said "could you possibly ask someone"? She came back on the speaker and said "we think maybe black tea". I said "great! I'd like a venti iced unsweetened black tea." She responded..."do you want that sweetened"? Seriously? read more

Eh, it's an OK Starbucks. Location is goofy to get to -- I lost track of how many wrong turns my friend made. At least it was entertaining. :) read more

Starbucks - Inside - Coffee & Tea Near Me - Englewood, Colorado

As most reviewers have noted, this location is great for those traveling out of Parker to I-25, but not so much for those going east. This location is brand new so the interior is very clean and the tables are nick free. The drive thru is faster than the location at Parker/Lincoln, but that's not saying much. It's still pretty slow, but it's a better option when you're heading out of town to go to work. read more

SLOWEST STARBUCKS EVER. And rude. 2 people in the line ahead of me IN the store at 7 am on a Saturday and took 8 minutes to get to the front to order a Grande Pike. The older lady with the short hair at the register was too busy flirting with a regular customer and the 5 OTHER employees were all talking to him at the same time. The poor lady in front of me was trying to hand her a CC to pay and stood there with her arm out forever. When the cashier finally took her card and "handed" it back to the customer she actually threw it down on the counter like it was an inconvenience to hand it back directly to her. Thank goodness I paid Via phone and didn't have to hand anything to this woman, I gave it a two because it was clean and everything was actually stocked. If it was based only on service I would have given it a 1. read more

I just spent 12 minutes trapped in this drive thru line. I had 3 people in front of me and watched as the window attendant leaned out the window and had a lengthy conversation with a guest. I do not know the circumstances but as a former restaurant manager I know good customer service and ticket time management, none of which were a part of my experience. Drive to the next one. Even though this is close to my workplace I refuse to give them another penny. I will take my money and spend my time at the locally owned coffee shop a couple blocks down. read more

While the baristas are friendly, there has not been one time that I've gone through this drive thru that I've not waited 10+ minutes when the line was only a few cars. I think one of the key components of a good coffee drive thru, especially in the morning rush hour, is speed. read more

I come through this drive thru almost everyday and over and over again my drink is made incorrectly. I order a white chocolate mocha and for some reason I always get a hot chocolate. Sucks to spend $6 on a drink for it to be made wrong read more

The bad reviews for this Starbucks aren't wrong :( my fiancé and I were visiting from out of town and decided to give it the benefit of the doubt and they completely butchered the one drink we ordered. Really bummed... read more

I go to this SB at least 3 times a week, and the staff is friendly, my order is always right, and it's always done quickly. Plus, if I screw up and place a mobile order at the wrong location, they'll make my drink for me anyway, and it's done with super speed. Today the mobile app kept crashing, so I had to order my super complicated drink in person, and I'm not sure if Susie could tell my morning was less than awesome, or if she just pitied me and my over complicated order, but she "This is on me." and comped my drink! I am blown away! I never have a bad experience here, and it's about time I shared it. And, though the app has stolen the place of the drive-thru at this location, Wanda is one my favorite employees and works so hard to make every interaction pleasant, and even remembers my name! read more

I get REALLY tired of waiting in the drive through for 12 minutes for a single drink.

Terrible service!!! I did drive thru order 3 bag whole bean I said blonde Verona or veranda didn't remember name. I pulled up he had dark and huffed at me while he went to get blond . I said sorry, he said oh everyone makes mistakes!. Won't go this location again read more

No issues. Hit this Starbucks usually when headed up the mountains. Drive through is quick and accurate. Definitely one of the better franchises in the Parker area. read more

My experience at this Starbucks has never been poor. The staff is kind, and always gets my drink right.. and I've never had an issue. read more

Literally every time I visit this location something goes wrong. They never have cold brew and are frequently out of their breakfast sandwiches. The line in the drive thru takes twice as long as most Starbucks. I've tried several times to give it another shot here and I now find it more worth it to just drive another mile to the next closest location. read more

The place is neat and nice... But they charged me $2.45 for a small packaged Madeleines which are overpriced ... read more

Starbucks - Coffee & Tea Near Me - Englewood, Colorado

Pulled into the lighted up drive through line at 7:29 pm and was promptly told they were closed. Pulled around building and had to wait 5 minutes for the car that was served before us to get their order so we could leave. Looked up hours which show they close at 7:30, and while it's only the difference of one minute, I think it's an example of the poor customer service offered by this location every time I've been there. They do little to positively represent the Starbucks corporation and today was the last straw. Thankfully there are other viable options in the immediate area. read more

So this is one of the SLOWEST Starbucks on the planet. Every time I pull up to the drive-thru to order, I wait... and wait... and nobody ever responds. I always end up shouting "Hello!" to get their attention. I always get the same excuse too... "Sorry I couldn't hear you my volume was turned down low." Uh huh. I finally gave up waiting at the drive-thru and decided to go inside this time. Big mistake. Apparently drive-thru customers have priority over customers waiting inside. Some idiot wanted an ALL-FOAM LATTE. You read that right... just a full cup of steamed milk. It took the chicky barista TEN MINUTES to make while I stood there waiting for her to make my latte. Meanwhile the other 3 baristas and the manager were all just too busy cleaning and putting up Christmas decorations to notice or give her support multitasking making drinks for both the drive-thru customers and in-store and I was the only person waiting inside. The interior is new and clean but to get in or out is difficult. You can only enter going westbound on Lincoln and can only exit westbound or to drive through the literal labyrinth of a parking lot of the apartment complex that it stands in front of. I bet the residents LOVE that. I just cannot believe that each time I go in the evenings when it is relatively slow it takes AT LEAST 10 minutes or longer to get a drink. read more

So there were 4 cars in front of me today and it took over 15 minutes in drive through. You gave everyone in front of me free coffee for the excessive wait but decided to charge me even though I waited the same amount of time. When the customers went to pay with their phone I could see you didn't scan them. The best part is when I asked you if everyone in front of me was free you said YES. Well I know you weren't the usual lady at the window as I come here daily but probably won't anymore. Next time be discreet when not charging people through drive through so you don't piss the people off in the back who waited the same amount of time. read more

Terrible location. They mess up and forget orders. Has happened several times now. Wait 15 minutes for one cup of coffee, when it's not even busy. Manager should try and manage that store. read more