If you love boba tea, definitely gotta try out Gong Cha! Their wide assortment of flavors and options to customize sugar and ice levels makes the perfect boba for all tastes to enjoy. I go with the basic milk tea with 50% sugar and ice and it's still pretty sweet. Toppings like boba are extra, but I highly recommend their white pearl. It's tasteless with a unique texture that might be an acquired taste. They also have other topping options like your traditional pearl, pudding, different jellies and even cookie crumbs! Plenty of seats to chill with people and enjoy your drink. The facilities have always been kept clean every time I've visited and staff were always professional with their customer service! Fun fact, if you're weary about the caloric intake, they offer their nutrition facts for their products online. read more

A huge menu with a variety of drinks and sweets. The shop itself was very cute with ample tables and a foosball table to pass the time. We ordered their lychee slush and mango milk tea with boba, both of which were delicious!! Their boba was soft and very fresh. Planning on coming back to trying more of their milk teas. read more

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This is a widespread chain; I remember there being a Gong Cha in Brisbane and Augusta is a long way from Brisbane. I was able to order online, and they had a fresh waffle for me. They had started but not finished the drink for optimum freshness, which I appreciate. As it was late, I went for a non-caffeinated lemon basil seed drink. I find the mucilaginous seeds rather delightful. I asked for the sweetness to be light, but honestly I'm not sure if it was simply because the drink was so delicious. Oh well. My waffle smelled rather nice, but it was a waffle with blueberry flavoring rather than any actual blueberries. Still good for what it was, but not quite what I'd hoped. I did like this place better than others I've tried in the area, so I might come back for a more conventional tea with stuff in it. read more

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went here in the evening and ordered two drinks and a waffle. I look over and the girl making my stuff seems to be mopping at the same time,,,I saw her mop the floor and then hand me my waffle, I don't believe she even washed her hands. So gross. Nearly $25 and I was just so grossed out I couldn't consume any of it I should have said something but I guess from previous reviews they really don't care. read more

This review is about customer service only I came in around 9:13 pm , I asked them if I can still order drinks. one of the girl said I got 17 mins to order. so I rushed to the counter to order. and the 2 girls that works there kept looking at me with attitude. I only ordered 2 drinks for togo and I even tipped them. None of them say Thank you or even say Hi when I walked in. especially the WHITE girl SHE JUST PUT THE DRINKS ON THE TABLE AND WALKED AWAY. like what kinda CUSTOMER SERVICE was that. dont come to work of you're unable to perform your duties read more

My favorite drink is the lemon ai yu white pearl drink. It's nice and refreshing. I can get it with no sugar and it's still tasty. The app and their kiosk makes it easy for introverts to order their drink the way they like. A lot of times I can place my order right before heading over or even in the parking lot and my drink will be ready. They also offer coupons and deals with the reward program. I've definitely taken advantage of it before and was able to try a winter melon tea drink that I wouldn't usually get. The staff has always been nice. Their bathroom is nice a large. There's some seating and it seems like a fun place to hang out! read more

My 1st time here I got the taro/strawberry milk tea with milk foam. It's was really good!! The young lady was really good with helping me with my choices. It was very quiet they had games to play & plenty of snacks to purchase. People were coming in/out but not that busy. read more

Gong Cha - Augusta - Bubble Tea Near Me - Augusta, Georgia

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I've tried gong cha before, the black balls were yummy and chewy when i drank the matcha boba tea, it was yummy and delicious, But also i drink milk boba tea now, I love this place like lily's. read more

Gong Cha - Augusta - Bubble tea club with the dad - Bubble Tea Near Me - Augusta, Georgia

I'd tried Gong Cha while living abroad and LOVED it so I was excited to see an Augusta Gong Cha. The drinks are everything I remembered. I got a hot milk tea (I know they specialize in bubble tea) and the tea itself is exceptional. I got caffeine free fruity drinks for my kids and a bubble tea that the cashier recommended for my partner. Of course I tasted them all and they were all fantastic. All the ingredients shine in all the drinks, nothing overpowering or artificial tasting. My partner told me 'I thought I didn't like boba tea but this is incredible'. This branch is very vegan and food allergy friendly I was happy to find a full range of milk alternatives as the cashier was very knowledgeable when it came to menu items with milk proteins or other dairy ingredients. There's a range of snacks available too and a foosball table! read more

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A Gong Cha? In Augusta?! Am I dreaming? Since moving here a few years ago, I was incredibly disappointed in the lack of boba shops. And the ones that the locals said were boba .. were very much not boba. Back home in Virginia Beach, they opened up a Gong Cha and every time I visit home, it's a must. While they don't offer my favorite go-to here, a creme brûlée caramel black tea, the offer a regular caramel black tea and that's just as pleasant. I always add the white pearls, and I think it's worth the .85 up charge. While my husband asked, they did say 'not yet' to the creme brûlée, so I hope they offer it soon. He then asked about Vietnamese coffee, and they looked at him like he had two heads lol. Soooo, they probably won't have that one, but we're headed home soon so we'll get our fix at the Gong Cha there. Finding the actual location was incredibly difficult. There is no sign outside, yet. There looked to be one inside on the floor that they haven't been able to put up. Parking isn't the best either, though there was a sign saying parking around back as well. If it's busy, which I expect it will be because the drinks are phenomenal, then parking will not be fun depending on their peak times. Tomorrow, 11/7/21 is their grand opening. They have a promotion where the first 99 customers get a BOGO Free on certain medium drinks. Even if you aren't part of the first 99, I highly recommend you stop by and try a drink. read more

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My favorite place for a bubble tea, also it has board games if you go with kids while waiting for your drinks ! The verme brûlée is my favorite read more

I had the passion fruit with lychee and it was so good and addictive! The menu is extensive and the service is quick and friendly. I wish it was closer to work for quick trips LOL! read more

Gong Cha - Augusta - Passion fruit tea - Bubble Tea Near Me - Augusta, Georgia

This is my favorite bubble tea spot in Augusta. It's welcoming if you want to stay a while and sip your tea and it's nicely decorated inside as well. I absolutely love the employee suggestion board. If you ever want to try something new you can look on the board for a suggestion. Here you have the option to pick your sugar and ice levels. There are loads of toppings and tapioca flavors to choose from. They also serve flavored bubble waffles and other Asian snacks. In addition to the tasty teas, the service is friendly and fast, this is why I keep coming back. read more

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Came back to get the milk foam tea again- it is still consistently good, and probably the only place in Augusta you can actually get milk foam. I will say that the foam is not the thickness or quality of some milk foam in other cities, but it is by far the best in Augusta! Really enjoyed the brown sugar milk foam drink, would definitely recommend! read more

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Came here after one of my finals to celebrate being done with that class and decided to try out the black forest dessert they have since I was craving cheese milk foam and it was delicious! I loved the mixture of grass jelly, boba, and cheese milk foam. read more

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Craving satisfied! Been wanting some bubble tea, decided on taro milk tea with rainbow jelly and a mango smoothie with black pearls. Pearls are nice and chewy, plentiful too! Mango has a nice, light taste and it's blended smoothly. Taro has a nice strong tea flavor but the taro still comes through. Overall probably the best place to get boba in Augusta right now! read more

Gong Cha - Augusta - Taro milk tea and mango smoothie - Bubble Tea Near Me - Augusta, Georgia

First time experience at this location/store. Ordered a Taro Milk Tea. The the next question was "small/medium/large", "percent on how much sugar you want 10%, 30% 50%, 70%, or 100%", and how much ice do you want light on ice, half, or full". First time I was ever ask this many question to receive a Milk Tea but it was pretty good. The store/restaurant was completely empty but I hope it's Greg finish. B Service was extremely fast as after I ordered, no more than 2mins later I received my milk tea. All in all, recommend this location read more

Gong Cha - Augusta - Taro Milk Tea - Bubble Tea Near Me - Augusta, Georgia

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I've gone to a lot of boba tea places and this is probably the one with most options. It's is slightly overwhelming cause I wanted to try everything Staff was helpful and answered all of our questions. There are milk alternatives for the drinks. The waffle normally has ginger, but my friend didn't want ginger and they accommodated us to use only brown sugar. Lots of seating inside, games and plenty of snacks to choose from. read more

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This place is actually open as of last week I'm not sure why it shows still closed. I went to visit today and try it. I am a huge boba fan and there's officially one in Augusta . As soon as you walk in you smell the amazing waffles. I got two drinks and were amazing! They just opened so they are not fully operating with a register etc so the system to order is not fully organized but with time it will get better' read more

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This place has gone down since it first opened. The bathroom is always disgusting and dirty as well as the sitting area. The service is inconsistent depending on who is working in the back. I will say I do like that you can control the ice and sugar content of the boba tea and customize your toppings, but the dirtiness of the establishment makes me wonder what else is not being cleaned behind the counter. read more

Gong Cha - Augusta - Matcha Green Tea Waffle - Bubble Tea Near Me - Augusta, Georgia

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Love this place and most of the employees are extremely friendly!!! A daily stop for us!! read more

Gong Cha - Augusta - Bubble Tea Near Me - Augusta, Georgia

The menu was intimidating to me because of all the options but the cashier was SO kind and walked me through ordering and I got exactly what I wanted (and it was delicious)! They have some board games and it is a cute place to chill. I'll be back :) read more

Gong Cha - Augusta - PERFECT matcha (30% sweetness was the right move and they have all different kinds of non dairy options!) - Bubble Tea Near Me - Augusta, Georgia

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There are so many great places popping up in the CSRA that I can't keep up - and Gong Cha is one of them! I used to live in an area with a lot of bubble tea places, including multiple Gong Chas, so I was extremely excited to give the Augusta one a try. First, the menu is quite extensive and can likely be a little intimidating for those who are new to bubble tea. So, if you don't know what you want quite yet, then you can stand back and take in the menu with the various types of drinks andn then if you have any questions, the employees are very helpful! Once you choose your base tea, you need to pick the amount of sweetness and the ice level (scale of 0% to 100%), and then you have an option of toppings. I tend to go on the less sweet side (30 or 50%) and I'm a fan of less ice (30%). The first time I came here, I got the purple sweet potato milk tea (with black tea) with black pearl and pudding jelly topping. This one was deliciously thick with an earthy flavor from the potato. Recently, I ordered a matcha milk tea with the lychee pearls and it was perfectly made, with 50% sweetness and the fruitiness of the lychee with the matcha was a delightful taste. I also ordered a matcha bubble waffle - you'll smell these delicious treats as soon as you come inside. The ultimate product was delicious as the texture was crunchy yet chewy and only a little sweet. It did take a bit to prepare because they got a little rush after my order, but this doesn't detract from the overall 5 star experiences I've had. The interior of the store itself is very cute - with plenty of little spots to take internet-worthy pictures of your tea and treats and there is also a good amount of seating if you want to stay a little bit. read more

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Clean and cute. Beverages and snacks were great and employees were helpful. Will go again when I'm in town

So none of could even finish our drinks because they were very disgusting terrible horrible no good! Do not come here go to ding tea across the street. Why was it so sweet ? And watery? Sugar water ??? and they would not exchange it even if i only took one sip like read more

Gong Cha - Augusta - disgusting - Bubble Tea Near Me - Augusta, Georgia

My husband came home and surprised me with bubble tea and a bubble Waffle. I've never stepped into this place, but I'll have to visit every chance I get. The brown sugar ginger Waffle is the best Waffle I've ever had. Fluffy inside. Crunchy exterior. Delicious flavors. I scarved it down in seconds. I'd have to buy two or three next time. I'm in love. I got the strawberry black tea with 100% sweetness and 30% ice. It was perfectly balanced for me. The black pearls and mango jelly in it was great. Everything was perfect. No complaints. I plan on visiting here often. I highly recommend. read more

Finally swung by after church to check it out...we love boba & Thai tea & so forth so this hit the spot. I had a brown sugar fresh milk tea &my son had a Thai tea. I love that you can customize the amount of sugar & ice. So also had 2 macaroons...chocolate & pistachio.. I ordered a matcha bubble waffle..made fresh & hot with red beans... so so good not overly sweet either. Definitely highly recommend. read more

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The bubble tea is why I still go, because the service is not great . There are always teenage girls there that do not welcome the customers, one girl was sitting on the customer side of the counter and when my husband stood at the counter to order she got up slowly walked over and just stared at him until he ordered. Another time I went in and one of the girls came up to take my order and - I KID YOU NOT - was spraying deodorant into her armpits and laughing hysterically with her coworkers. Really makes me reconsider the cleanliness. To the owner I would say stop hiring teenagers that just sit and talk on the customer side , have attitude when people are trying to order and make sure they know and comply with basic hospitality and public health requirements and food safety. They are representing your business. read more

Check out this Asian-owned business on Washington road! Gong-cha is a chain but this location offers rotating drink specials. There is also a loyalty program! Jessica is so nice and always super helpful. read more

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My wife is addicted to this chain. I came one morning close to opening for us, and I waited an entire hour for our drinks. I understand it's a new store, but one hour is just frustrating. I'd have asked for a refund but it took them a while to figure out how to ring us up, and she really wanted the drink. Sometimes pregnancy cravings are a curse. Drinks came out fine, but I would never wait an hour again for the drinks. Hopefully thing smooth out soon. read more

Want a good boba milk tea or smoothie? Look no further. Gong Cha has got all the flavors and fun social ambiance to keep you coming back. The ladies at the counter was very knowledgeable and eager to provide an enjoyable experience. My coffee milk tea with coffee jelly ( one of many toppings offered) was so delicious. Perfectly made. What's so great about this place is that you can customize your tea sugar and ice levels. My daughter had the caramel milk tea at which she thought was great. She said the boba had the perfect texture not to hard or gummy. Fun sociable atmosphere with board games. We played Jenga while enjoying our afternoon delights. Just right for a Saturday midday activity. We will be coming back. read more

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Finally real boba shop opened!!! Don't compare with other boba. They actually make boba with brewed tea, not powder. read more

Gong Cha - Augusta - Black milk with black pearl - Bubble Tea Near Me - Augusta, Georgia

We have been here on MANY occasions, and the drinks are always great. Never had a bad drink, just ones we like more than others. The staff has always been very helpful, even when they're busy. We will definitely keep coming back and trying new and exciting things. Thanks for such a wonderful establishment. read more

So happy to see a big name boba place in the area! Taste just the ones in NY. Would come again, please everyone come try some real bubble tea not that powder stuff from other stores!! read more

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A little pricey, but I also didn't know what to expect. Helpful young ladies at the counter who explain things and allow you to sample items as well. The Bubble Waffle (chocolate) is really good. My daughter is so in love with this spot read more

Gong Cha - Augusta - Peach Yogurt with Rainbow popping Pearl and chocolate bubble waffle - Bubble Tea Near Me - Augusta, Georgia

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I have only tried the iced milk coffee with no sugar, the plain waffle, and iced oolong tea with no sugar. Everything I've ordered has been great. I keep coming back for the milk coffee, and the waffle was surprisingly really tasty. I just wouldn't expect an awesome waffle from a tea place, but I was pleasantly surprised. The service is hit and miss. Or maybe the second shift today was just having an off day. Yesterday, I went in the morning for a milk coffee. The woman who took my order was really friendly and kind. I asked her about what kind of coffee they use and she showed me the bag of coffee and told me about how they brew it. She really went above and beyond. I took the milk coffee from the morning home and I broke the cup trying to pierce the plastic film on top with my own reusuable straw. Not my smartest moment. So I went back in the evening after my workout class for another milk coffee and there were different people working. The girl calling out my order number was kind of quiet when she called it. She had air buds in her ears, so I guess she was listening to music. I asked her if she called my number, and instead of answering me, she leaned over to look at my receipt without a word and handed me the drink. Then she went to go get a straw and came back and handed it to me, again without a word. I mean, all in all, it wasn't too bad of an experience. It was just odd. I didn't really like it. (Left same review on google) read more

This is a cute little place! They serve bubble teas and bubble waffles, both which are great. I ordered the ube (purple sweet potato) milk tea with boba and it was delicious. The brown sugar ginger bubble waffle was also tasty. They sell other Asian snacks near the register, including small cakes and potato chips. Definitely check out Gong Cha if you haven't already. There are endless combinations so there's something for everyone. read more

So many options it's definitely overwhelming but i had the brown sugar milk tea with milk foam and boba because I've seen this drink EVERYWHERE and it was so good! Will be back to try other options read more

There is no substitute for using actual tea and making fresh boba. No powders! This is the only place I go for boba tea in SC/GA. read more

Gong Cha - Augusta - Milk tea made with oolong tea. - Bubble Tea Near Me - Augusta, Georgia

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Boba is great, place has great energy and games to hang out! I loved the atmosphere, the employees were relaxed. The only downside is I guess the AC broke, so it was warm and humid. Other than that, I recommend and will definitely be back! read more

Gong Cha - Augusta - Bubble Tea Near Me - Augusta, Georgia