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    Gomez Ceramic Tiles

    4.8 (4 reviews)
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    Floor & Decor

    Floor & Decor

    (234 reviews)

    $$

    Colonialtown Center

    Floor & Decor is a great resource for your flooring projects. They have wide selection of wood and…read moretile options. I purchased some beautiful tiles (again) for my laundry room remodel. They are absolutely beautiful! The price fit my budget. The return policy is very customer friendly. I had no problem returning the box of unused tile after the project was completed. I highly recommend them for purchase unique affordable products.

    Buyers Beware - Horrible Experience at Floor & Decor (Winter Park, FL)…read more I recently bought two bathroom vanities from the Floor & Decor store in Winter Park, Florida, and it turned into a complete nightmare. After purchasing and picking them up, the store employees loaded both boxes next to each other in my pickup truck. However, they didn't strap them down or warn me that the heaviest part of each vanity was on the top, which makes them very unstable and likely to tip over when turning or driving away. Sure enough, after leaving the store and making my first turn, one of the vanities fell off the truck into the middle of the road. The employees came over, picked it up, and brought it back inside. The vanity top was cracked and damaged. To make matters worse, one of the employees said, "This happens all the time." If that's true, why aren't customers warned before leaving the store? When I asked for a refund or replacement, the manager refused. I was first told no refund, then offered $50, and finally a 50% discount on a new vanity--but only if I surrendered the broken one so the store could "claim the loss." That means they could file a claim and still charge me half price for another one. Completely unfair and unacceptable. This whole experience shows a serious lack of care and responsibility for customer safety and satisfaction. I'll never shop at Floor & Decor again, and I strongly warn other buyers to be careful when picking up large or heavy items from this store.

    All Floors of Orlando

    All Floors of Orlando

    (17 reviews)

    I recently had all of the carpet in my home replaced. I converted 2 rooms to porcelain tile and…read morere-carpeted the rest. From start to finish the staff at All Floors of Orlando was very helpful. I took a sample of my existing tile in to the store so that I could find carpet, tile and listello border to complement what was already in my house. The staff helped me focus my "vision" resulting in a project that looked seamless. I love it. The installation staff was comprised of professionals who took pride in their work. The project was completed in a timely manner, as promised. I will use them again for my kitchen backsplash. I highly recommend.

    Called All Floors of Orlando November 2024 to report that the hardwood floor they installed years…read moreearlier was fading in certain spots. They came over took pictures and said it appeared to be a manufacturer defect and that they would file a claim. Fast forward almost a year... we've been in contact with them at least 10+ times, they've come over at least 4x and the last time in August they brought a rep from the manufacturer. Every time we follow up they say they will get back to us but we constantly have to follow up again. They said we have a 25 year warranty on the floors but all they do is make excuses then we don't hear from them again until we follow up. Their customer service is horrible, their ability to resolve an issue is horrible, their commitment to honor their warranty is horrible. As a veteran I hate to criticize a veteran owned business but this is by far the worst experience we have ever had with a business. I filed a BBB complaint and even the BBB said they won't respond.

    Gomez Ceramic Tiles - tiling - Updated May 2026

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