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GOLFTEC Trumbull

1.0 (1 review)
Closed • 8:00 am - 8:00 pm

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2 months ago

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Ask the Community - GOLFTEC Trumbull

Golf Galaxy - Half of club sets in rear of store

Golf Galaxy

2.5(17 reviews)
10.5 mi
•$$$

As a new, young golfer, I came here to see things in person and figured I would receive…read moreguidance....WRONG. First, entering the store I wasn't greeted. As a person who worked many years in retail customer service, this is what drives some people to not make a sale (especially knowing things are commission based). After I browsed the medium sized sneaker section, I made my way over to the clubs. As there were no other customers in the store no employee even looked my way. As three were in the front and one was at the back counter on his phone I continued to look around all the way up to picking up multiple clubs and feeling them out. As I then walked to the front only to see those clubs were jr and women's I then made my way back to the rear club area. As other customers walked in they were greeted up to the point I observed an employee ask one if they needed help as the male was looking in the accessory area. After seeing this, I took photos of what I would have potentially purchased and made my way to the exit. At that point one of the employees at the front stated "have a nice day". Overall I'm not returning here probably ever unless it's a dire need. I did go to Dicks sports prior but they didn't have anyone working in their golf area at the moment. Price wise things are decent. I'll attach one photo below for reference. I went on a Wednesday around 5pm.

In 2021, I wrote a scathing review because of Golf Galaxy's horrible customer service, particularly…read moretoward women. I recently revisited after avoiding the store for two years, and spoke with a couple of staff members who assured me that the store has made a commitment to improving the customer experience, including replacing problematic staff. I'm pleased to report that my recent visits have been a much better experience. The sales staff was attentive, and the club fitting with Anthony was top-notch. I'm glad to be able to return there as it's the closest and most comprehensive golf equipment shop in the area.

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Complete Golfer

Complete Golfer

5.0(2 reviews)
32.7 mi
•$$

Had a fitting with John for a set of irons. Had no clue what I was looking for and after a detailed…read moreanalysis and hundreds of swings, John recommended a few iron sets that he believed would play well to make strengths, weaknesses and overall improvement of my golf game for not only the short term, but the long term as well. He was very honest, accommodating and never felt like he was pushing you to buy any specific clubs or coaxing you into certain models. He isn't a car salesman and didn't act like one - his passion for the game is reflected in his work and complete focus when analyzing a player. Have recommended John to multiple friends for fittings and all had the same great experience. Won't get fitted for any other clubs going forward other than by John.

The reviews of the Complete Golfer from the various Westchester magazines are not only spot on, I…read morecan say that with an objective unbiased experience that the folks at Complete Golfer are the epitome of what a golf fitting experience should be. From my initial conversation with owner John Ioris, I was immediately impressed right from the getgo that he in fact eschewed wanting to be associated with the so called "GD top golf fitters list".... After I scheduled my appt, my session with John was performed with the same level of precision of a top NYC hospital for spinal surgery. Everything was analyzed, as mentioned in the articles, measurements taken with ultra-high-speed digital cameras show ball speed, spin rate, launch angle, carry distance, total distance, and directional deviation. Furthermore, John having mastered his trade, knew what to recommend for my game, obviously after seeing thousands of swings, this comes naturally but in no way was he condescending or a "know it all".. On the contrary, he was just humble in his opinion which was refreshing... Oh, and not only that, i was also treated to a free video assessment from the local pro who shares the office which i signed up with recently and am very happy with. As Malcolm Gladwell states in Outliers, a person reaches mastery of their craft usually after 10,000 hours of practice. Now that statement and view has come under some controversy because in order to achieve that level of mastery, there must be in that practice, passion, drive, enthusiasm, commitment to improve and a devout love for the sport, music, fame, whatever endeavour. Well, John Ioris is a master of his craft and after 28 years of dedication and countless swings he doesn't need to prove it.. I will write back at the end of this season with what improvements I have made provided i have even one/hundreth the commitment to improving my game as he has to his trade.

GOLFTEC Trumbull - golf - Updated May 2026

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