The service guy who installed our alarm yesterday was so nice! He made sure to take his shoes off…read moregoing in and out of the house, laid something on the floor when he used the ladder, and explained everything very thoroughly! Before leaving, he made sure everything worked and that I understood how to access the alarm, app, etc.

Quinlan installed and maintains the security system at my home. The are great to work with, if I…read morehave any questions or need help, they are very willing to answer and help. Compared to my last security company Quinlan is leaps ahead of them, and the extra it cost for me to go with Quinlan instead of my old company is worth every cent. We are glad when it was time to upgrade our ten year old system we chose Quinlan.

I cannot recommend Don and his services enough. I had a tricky situation involving vandalism and he…read morewas so reassuring about it and what to do as far as security. He was informative, thoughtful, prompt and thorough. I have never had use for a service like his and had a lot of questions that were probably redundant but he was patient and made sure I was set up and confident in how to operate the system. Highly recommend.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Akita Security lead by Pat Orr provides outstanding services and equipment. Reliable, diligent,…read moreprofessional with high integrity. I loved working with him and would do so again in a heart beat. My clients and staff love the music system, cameras and key fob set up. sean armstead - phenomenal fitness

I was referred to this company by a previous customer. They did great work coming in on an…read moreemergency basis to install a security system on the weekend.

Koli was very responsive to my Yelp messages. He installed both of my Ring doorbells in very rigid…read moreweather. Although it was very cold, he took the time to show me how they work and explained all the details regarding the doorbells function.

From the owner: Royalty Installation is a one-stop-shop for all your home installation needs. Our team specializes…read morein TV mounting, home security, furniture assembly, and home automation, making us a unique and versatile service provider. We are dedicated to delivering quality service and ensuring that our customers are satisfied with every project we undertake. Our team consists of experienced and knowledgeable technicians who are committed to providing top-notch installation services. We pride ourselves on being reliable, efficient, and professional in all aspects of our work, from consultation to execution. We use only the latest technology and tools to ensure that your installation is completed to the highest standard. When you choose Royalty Installation, you can rest assured that your project will be handled with care and precision. We understand that every home is different, and we tailor our services to meet the specific needs of each customer. Whether you need a TV mounted on the wall, a home security system installed, furniture assembled, or a smart home automation system set up, we have you covered. In short, Royalty Installation is the go-to company for all your home installation needs. We offer reliable and efficient services, and our experienced team is committed to providing excellent customer service. Contact us today to learn more about our services and how we can help you transform your home.

I must report that I called this company indicating my interest in a security system. I got their…read morephone mail. Left my information. They never bothered to call me back.

We used Dan and his team to setup our home security system when we moved into our new home. He was…read moreextremely helpful in helping us pick out cameras and alarm that fit our budget. After installation was complete, he walked through the monitoring service and setup our phones with the app so we could watch the cameras anytime we were away from home. Great family owned business that has been around for decades - highly recommend.

my shop in Plainfield recevied the fire alram installation from them and they do monitoring the…read morefire-alarm system of my shop. The firs department in Plainfield came to have an inspection and noticed me that my fire alarm system to have an annual check by the professional and have a tagfor this year, 2017. Does it make a sense the company monitors the system suppose to have an inspection and have a right tag? Do the owner call the company to do so? When there was a false alarm in my shop last year, they came to check and asked us to pay and we pay a regular monitoring fee in every month. I know the monitoring and inspection are two differnt thing, but asked a lot of pay??

From the owner: With over twenty years of experience, you can trust us to come to your home or business!read more

If I could give 10 stars, I would…read more Adam installed some outdoor speakers on our rooftop deck this summer as well as installed a new Nest thermostat, and I cannot say enough positive things about the entire experience. Adam and his partner were punctual, thorough, friendly, and really went above any beyond (e.g. - they proactively replaced our outdoor outlet cover, which apparently wasn't to code) to provide us with the best customer service. Adam was also extremely responsive to all of our communications, and he even came back for a follow-up visit when we were having some issues with our WiFi network connectivity. He of course solved our problem, and he didn't charge us a dime to do so. We cannot stress enough that this was a grade-A, 100% wonderful and reasonably priced experience from start to finish, and we're just sorry we didn't write this review sooner, because Adam deserves it. Thank you again - we're so grateful for your awesome customer service. Cynthia & Meredith

Adam was so knowledgeable and helped me a great deal. He is the one person you should definitely…read moreuse. Very timely and HE does excellent work. Lynn Cohen. RN

These guys did a great job, quickly, and at a good price. They were willing to consider my ideas…read morewithout ever trying to upsell me

Serious Concerns Regarding Equipment Removal, Privacy, and Security…read more We were customers of Knight Security for several years and previously had a positive working relationship with the company. Over that time, we invested thousands of dollars in security equipment and installation as our company grew, to help protect our property and the privacy of those we serve. Unfortunately, a recent series of events involving equipment removed from our property, access to another customer's surveillance feeds, and concerns regarding the response to those issues ultimately resulted in our decision to terminate our relationship with Knight Security. The events described in this review are based on our invoices, emails, written correspondence, and information provided to us by Knight Security and its representatives. We recently moved to a new location, which required relocating our existing cameras and recording equipment and purchasing additional equipment to provide adequate coverage in the new space. Knight Security was responsible for removing our equipment from our previous location, transporting it to the new location, and installing both the existing and newly purchased equipment. The installation itself had some issues. Cameras that were supposed to have audio did not, while cameras that were not intended to have audio did. Some camera placements also had to be corrected. These were frustrating but relatively minor issues that we were prepared to work through. Our concerns became significantly more serious when we discovered that, after the move was completed, we had access to another Knight Security customer's surveillance cameras through our camera application. We were able to view another customer's private video feeds. Those feeds showed portions of that customer's private property, including their driveway, garage, outdoor structures, vehicles, and backyard. Our immediate concern was not simply how to remove those cameras from our application. We wanted to understand why we had access to another customer's surveillance system and whether our own cameras or surveillance feeds could similarly be accessible to someone else. We immediately contacted Knight Security and were told that a manager would return our call. A technician contacted us later that afternoon but was unable to answer our questions regarding how the situation occurred or whether our own system could have been similarly affected. We were advised that we could delete the other customer's feed from our application and were told that it really was not a big deal. We explained that simply deleting the feed did not address our underlying security and privacy concerns and requested that the issue be escalated. When we did not receive an adequate response, we emailed the owner directly. We did not receive a response to that email. Days went by, and we continued to have access to the other customer's property without answers to our questions. Five days after our initial notification, we contacted Knight again and emphasized the seriousness of the privacy issue and our concerns regarding the lack of response. It was only after continued follow-up that we began receiving additional information regarding what had occurred. Through those discussions, we learned that a DVR that we had previously purchased and paid for had been removed from our property and subsequently resold to another Knight Security customer without our knowledge. This was the same customer whose surveillance cameras had appeared in our account. This discovery raised additional concerns regarding equipment we had purchased from Knight over the course of our relationship. During previous installations and system upgrades, we had purchased and paid for security equipment. As our system was upgraded over time, some equipment was removed from our property. We were not asked for permission to transfer that equipment back to Knight, were not advised that ownership of it would transfer back to Knight, and were not provided a credit for it at the time it was removed. Knight acknowledged in written correspondence that the DVR had been removed and resold. We were also informed that the manager involved was no longer employed by the company and that Knight was implementing procedural changes. The owner wrote: "Looking back, I see some things we should have done better. I'm not sure how any old equipment that wasn't used didn't get returned to you." Following this discovery, we conducted our own review of approximately three years of invoices and compared the equipment we had purchased against the equipment we could identify as remaining in our possession. We identified additional purchased equipment that we could not account for. Knight subsequently offered an $880.76 account credit related to various pieces of equipment that had been removed. We declined the account credit because, by that point, we had decided to terminate our relationship with the company.

Professional , quick, reasonable…read more ,..................................................................................................

Jim installed a keyless entry pad on our wine cellar door and no time flat! Easily the best service…read moreperson I've worked with in a long time.