La Luna is a Lebanese restaurant with a few different locations in Hamilton. The Mountain location…read more(on Concession Street) had a bright, modern, and casual ambiance. It was quite spacious with lots of tables. Customer service was good and the food was decent. I called to order for pick-up, and the lady who took my order sounded nice, pleasant, and accomodating (was able to customize the Grilled Vegetables to be non-spicy). Order was ready within 30-40 minutes. The Lemon Garlic Shrimps with Rice was very delicious! I could taste the garlic, and it came with a little bit of sliced bell pepper and mushrooms. I liked that the rice was fluffy and seasoned, with some peas and diced carrot. This main dish came with a side (either Lentil Soup or Salad). I chose the House Salad (just iceberg lettuce and tomato); it came in a container all wet and soggy because they had mixed the dressing in. In other places where I've gotten salad for to-go, usually they kept the dressing separate. Cauliflower & Tomatoes and Grilled Vegetables were overcooked (very soft and limpy), and covered with too much tomato sauce. They were still tasty, but I wish they weren't so saucy.

Was very excited to eat my lunch after spending $16 on a simple chicken and rice bowl but was quite…read moredisappointed when I realized the bowl consists of 95% rice... almost no chicken at all after spending such a big fee. Not worth it at all. Cheap owners and it shows. I was not even given a knife with my food...

We stopped by this restaurant after an event and had a really good experience. The employees were…read morereally nice and let us dine in even though it was late and borderline past closing hours. The restaurant is really cute with amazing artwork and decor to admire. THE FOOD: Lentil soup: - The lentil soup was amazing. It was bursting with flavour and one of the best lentil soups I have had in a long time. It was both gluten and dairy free. Falafel - The falafel was the best falafel I have ever had! It was crispy and served with hummus. I really like how the falafels were heart shaped. The presentation was really nice and I would come back to enjoy these. Chicken Platter: My fiancé ordered the chicken platter and he really enjoyed it. The platter comes with salad and hummus. He found the chicken super tender and the salad was delicious. Both of us had hummus and found it robbed mediocre. Halava: - The halava was super sweet and made with pistachio. It tasted delicious and it was the perfect way to end our meal. Would We Return? Absolutely!

I came here for work and I have tried plenty of middle eastern cuisine and this might take the…read morenumber 1 spot. Upon entering Tomah I was immediately greeted by the young gentleman behind the counter. I was free to sit where I pleased. He immediately brought water and a cup of tea complimentary. The tea was amazing, full of flavor and sweet. I only ordered Syrian Shwarma and requested an additional drizzle of pomergranate syrup and an order of Muttabal and asked if that was enough and should I order more. The waiter, insisted I try the kibbeh and would bring me one. The food came out promptly, first the muttabal which I can say might be better than when my Syrian mother in law makes it! The Shwarma came out and that was amazing, it was juicy and the spices and dressings where perfect. To my surprise the waiter brought out the lentil soup, kibbeh and falafel to try. The were delectable to say the least. The ambiance during the lunchtime was quiet, however after some time Arabic music was put on, and wasn't too loud, but just right as background noise to enjoy while you eat. The cushions were a Syrian style of sitting with arm rests almost like pillows. I will be back, and I will recommend anyone to come here and get a "Taste of Syria"!

Incredible shawarma with the perfect kick of spice and legendary white sauce. Easily the most…read moregenerous portions in the city and always hits the spot for a quick, delicious meal!

The shawarma is great and I love having half and half -salad and chicken shawarma on rocks. I love…read morethe taste. Some times the quality is off but most of times the taste is great. They charge extra for garlic sauce. Philli shawarma is also good here

The service was quick and also very good tasting. The restaurant was clean and wide open to have…read moremany people be able to dine at once.

I was in the area craving shawarma and the name of this place caught my eye from the commercials…read more Not sure how long this place has been here, but everything seems pretty new. One interesting thing was that there ordering was automated through tablets only. I am sure that you could walk to the pick up counter and they would take your order though. Got the Legendary Mixed Shawarma bowl with extra spicy garlic sauce. One thing that I liked that others may not is that none of the flavors are particularly overpowering. The spicy garlic sauce isn't too hot, the pickles and onions weren't too strong. Also, the rice wasn't too dry and the meat wasn't too charred so everything came together in a nice tasty but mellow blend. The legendary size bowl has a ton of rice, which is great and what I expected. My only wish was that there was a bit more meat. Overall, it is worth a try and definitely satisfying my shawarma craving!

Prices are too high and the chicken shawarma wrap was small and tiny. They skimped out on the fries…read moreand the customer service was not the friendliest.

Man, for the price you cannot get better Mediterranean food in Burlington. Bright and clean, and…read morethe staff are absolute stars. They load up the pitas or dinner containers to bursting, and are generous with the garlic sauce. Add to this the fact that they give really good discounts (often 50% off!) to students at lunch time to help them get nutritious meals, you can't ask for a better shawarma shop in your neighbourhood!

We came here for a Sunday lunch and were very happy with our choice…read more They offer Egyptian style Shawarma and Falafel. The staff are very friendly and spent time giving is a history of the restaurant and we talked about Egyptian Cuisine. We ordered a "Chicken Shawarma Plate" and a "Falafel Wrap". They food was very tasty and made of fresh ingredients. Also, when they were cutting the chicken pieces, there wasn't too much oil coming off of the meat, which reassured me of it being healthier than other places. Falafel tasted pleasantly different from other shawarma places and the staff explained to us how the ingredients are different for Egyptian style falafels.

I am very happy that we have an authentic, Egyptian style Shawarma place in Burlington. The food…read morehere has been really good and so is the service. My favourite is always the Shawarmas and their Garlic potatoes. The people are super nice, and shy. Make sure to say Hi and they'll be happy to give you a smile.

Serious Customer Service Complaint…read more I visited La Luna Downtown to order a falafel sandwich, but unfortunately had a very uncomfortable experience. The employee asked me several times what I wanted, served the customer behind me first, and made me feel dismissed and unwelcome. After my order was finally taken, I was standing near the Wi-Fi sign when the employee accused me of looking at another customer. I explained that I was looking at the Wi-Fi sign and had not approached or bothered anyone. I am asking the owner/manager to review the security-camera footage, identify the employee involved, and investigate what happened. Customers deserve to be treated with basic courtesy, professionalism, and respect. I hope management takes this complaint seriously and addresses the situation appropriately. Very disappointing experience -- 1/5 stars.

I stopped by here a little while ago and the food was really good…read more THE FOOD: House Salad with Shish Tawook kabob: The house salad was really good. It had a great blend of vegetables, herbs and spices including: peppers, tomato, lemon juice, mint, oregano, sumac, and a fantastic tangy salad dressing. I added the shish tawook kabok onto the salad to add extra protein and I really enjoyed the lemon flavour. The entire salad was bursting with flavour and a dish I would travel back to Hamilton to purchase. Would I go back? Absolutely!

Mane this place is WACK. came in wit my bros n ordered 4 meals, the employed mf inna front then…read moreasked if we could send in a good review... i was going to, but then we got our food. two twos my word fam, 3 of our meals were literally the wrong ones. i got EXTRA SPICE, on diddy, and i asked for NONE. My homie (who is crippled-hate crime??) got fries instead of rice, and asked for mild sauce, got NONE. Homie number 3 got extra spice like me, and couldn't even eat his meal. we told these osmuzz employees that they gave us the wrong orders and they only replaced the crippled homies order. Ambiance was mid, lowkirk. felt the aura and vibe was down the moment i walked in. after we complained about the orders, employed homie was sending hella looks, eyeing us up n everything. Few weeks ago i came in and had straight bone in my shit. thought it was a fluke, but i guess osmows fell off.

Stopped in for take-out and found plenty of parking in the shopping-center lot, which was…read moreconvenient. I ordered the chicken-over-rice platter with a Diet Coke, total came to $22. I asked for a slice of pita on the side, but they wouldn't include it unless I paid extra. The food itself was fine, but the price feels steep for what you get, especially considering the location just a few doors down from a high school.