Very unreliable, and honestly, a very unique type of scam. Had a 6 week project that ended up…read moredragging to three months, and never finished since I had to fire this vendor for delays. Took advantage of my retired mom and asked for full payment of the project before it was done. Before we got rid of this company, they had already forecasted multiple times that the end date was a certain day. Now it is over a month since that first promise, and I had to fire them. Will take on other jobs while your project ongoing. It's funny when your electrician shows up at your house at 8pm (not am) to work every day? Enjoy the hammering and drilling through the night. I do not recommend anyone to use them. This is a classic bait and switch approach: promising a smooth project and experience on scope of work, but really was messing around after. To be more specific, I had a project for under cab kitchen lights. Looks like they have not even done the strips we had bought before (Phillips Hue, by the way). So it looks like my project was R&D and it was the perfect one since my retired mom was nice enough to pay before completion.

Better Electric did some work for us back in 2020 so this is the 2026 remix!…read more I highly recommend Tyler Bower and Better Electric! We recently hired Tyler to handle several projects around our home, and the results are fantastic. He installed a new light in our laundry room, added a recessed can light in the master bath, and upgraded a few outlets to modern USB-C plugs. Most importantly, he ran four new dedicated circuits for us, completely resolving a frustrating issue where our space heaters kept tripping the breakers. As with any home project, there were a few unexpected scheduling delays due to unforeseen conflicts and illness. What really set Tyler apart, however, was his proactive professionalism. He always gave me as much advance notice as possible and immediately came to the table with a clear remediation plan to get everything back on track. Even though the project wrapped up about 1.5 weeks behind the original schedule, the flawless quality of the work and the seamless patch-and-paint job made it entirely worth it. Tyler showed an incredible amount of care and concern for our home throughout the entire process. We will absolutely use Better Electric again for any future electrical needs!

Mr. Chen replaced our 30 + year electrical panel, he gave us a reasonable estimate on Wednesday and…read morewas here to do the job on Sunday. We knew he had great reviews, but we were not expecting the high quality work he provided.We are beyond satisfied. He was punctual and honest. Compliments to his customer service!

FYI, rate is $200/hr (min. 1 hr), but our main problem couldn't be identified or addressed. Was…read morethere an attempt to try is questionable. We had to call ANOTHER electrician and after some troubleshooting, our problem is fixed. Was it really an electric wiring problem? Yes. Did we need a specialized electrician like he suggested? Not really. Just someone who was genuinely trying to help was what I needed. Other than that, he was polite and arrived promptly.

Mark and Jake did excellent work running a new circuit to my back deck. Everything was perfect…read more Quality work, quality products, very clean worksite when they left, and at a fair price. In my experience, it has bee rare to find a company that pays such attention to detail. I highly recommend them. Tom

Mark was excellent. I was convinced rodents were chewing on my electrical wires because the kitchen…read moreoutlets were progressively going out. He asked questions over the phone to try to troubleshoot the issue over the phone first. When I sent a photo of the circuit breaker, he identified a simple fix right away. Very helpful and honest -- highly recommend. He even followed up with a quick text to make sure the problem was resolved.

Evan Ruenz was able to change out our old transformer (used for Ring doorbell) in about 5 minutes…read more Friendly, kind and professional. He even showed me the voltage to show it was really hardwired properly. Thanks Evan!

Quick response and extremely helpful and professional! Onsite Engineer is super friendly and…read moreknowledgeable!!! Will definitely recommend anyone to reach out for them for any electrical assistance!!!

I recently hired this company to install outlets for bidets, run a new dedicated circuit for the…read morebathrooms, and install an outdoor Nest camera--and I'm really glad I did. Joseph, the technician, was excellent. He was very clean and professional throughout the entire job. He made sure all areas were properly covered and protected before starting, which I really appreciated. Before doing any work, Joseph took the time to clearly explain everything he would be doing, which made me feel confident and informed the whole time. The installations came out clean and exactly as expected. During the job Joseph also made suggestions on items that he saw. Overall, great experience--professional, detail-oriented, great pricing and easy to work with. I'd definitely recommend them and would use them again for future projects.

I just completed a whole house re-wire project with TD West Electric and I cannot recommend them…read moreenough. The team was thoughtful, methodical, and respectful throughout the whole process. My home project turned out to be very complicated and the team, especially Joseph, was over-communicative throughout the project to make sure I was well informed of the timeline. The team was mindful of our space (and our son) and cleaned up well when they were done each day, so much so that my other family members were not aware work was going on at all. Lastly, Dinh and Tom were great to work with all the way to completing the inspection. I have already recommended TD West to my neighbors and will happily recommend them to anyone looking to get electrical work done.

All I can say is fast response, excellent communication, great work, follow through and explaining…read moreeverything in common terms. Coordinated with PGE and city inspectors. All this at a great price, I will absolutely use Mark again.

Mark responded to my call promptly and able to come to my house the next day to check on the issue…read morewith the electrical outlet for my furnace. He texted me before his arrival and he arrived on time. He found the cause of the problem and he fixed it. No need to replace anything and he didn't upsell anything. Paid a service call or diagnostic fee. He is friendly and seems genuine. Thank you, Mark.

like the other two reviewers's comments, I give Mario's service 5 stars!…read moreI love his pricing, good knowledge and skills, also most suitable solution for our job! Will hire him again in the future and refer him to my friends !

I highly recommend Horizon to anyone looking for an electrician. Mario has done a number of jobs…read morefor us and each time the price quoted was fair and didn't change. The work has always been performed in a timely manner and done safely and correctly. With each project we've done, Mario has worked with me and helped me figure out the best option. The work has always been done quickly and I have peace of mind knowing that it was done right. Picking an electrician to work on your home or business is stressful. The work is too critical not to get right. You need someone you can trust. I promise you, Horizon is the right company. Honesty, integrity and a job done right! Call them, you will not be sorry!