Very friendly nice people until there is problem…read more Unsatisfactory repair previously but good location so give them second chance. Similar experience with repair of watch, after which hand came off within 6 months. Rrefused to correct. Not use for repair again.

This place is a complete scam operation. Stay away. I brought in a Herman Miller mantle clock my…read moredad gave me that stopped working. It was probably over wound by a child and needed a replacement spring. After two days I got a quote for $795 because it needed to be "fully cleaned and serviced" in addition. Total BS as it is in pristine condition. This ridiculous quote amount could probably buy three of these clocks on ebay as it is not a fancy model--just nostalgic for me.

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

I can't speak on their inventory or watch servicing capabilities, but when I brought in a newly…read moreacquired 1950s Omega for servicing, I was immediately greeted, and the watch was promptly tested for accuracy. The gentleman whose name escapes me, told me that he would not recommend servicing the watch at this time and that it was running well within an acceptable tolerance. The watch had no service history from the seller I purchased it from, so I fully expected it to need servicing right off the bat. It was a pleasant surprise and I very much appreciated Cherry Creek Watch Co's transparency, they very easily could have taken advantage of me and taken my money. I will return when a service IS needed! Or maybe the next time I am searching for a special timepiece.

I rarely write reviews for businesses other than restaurants. When I do, it's usually because the…read moreexperience was exceedingly positive; Cherry Creek Watch Company provided upstanding and unmatched customer service. I was doing some spring cleaning and found an old Omega watch my dad had given me. I couldn't find any information about the watch online. I also tried contacting online watch stores, but none of them were helpful. I eventually brought my watch into a local area watch store, but they had, for some reason, forgotten about the appointment. They also wanted $150 for a watch evaluation. However, upon entering Cherry Creek Watch Company, I was immediately greeted. The horologists, Gyles and Nick, immediately got to work on evaluating my watch. They found the model name and value of my watch. They also took apart the watch and showed me the internals, as well as testing the timing of the watch. Moreover, they re-sized the watch for me. All this was done free of charge. I'm personally not a fan or collector of watches. However, the top-notch service provided to me demonstrates that Cherry Creek Watch Company is a business you can trust and depend on.

My experience with Hurdle's has been nothing short of exceptional. We visited several jewelry…read morestores during our search, but ultimately decided on a custom piece. After researching multiple custom jewelers, we chose Hurdle's, and I am so glad we did. From the start, Aria was incredible. She not only answered all of our questions but also took the time to educate us on the different qualities to look for in various stones. Hurdle's has a great relationship with their ring makers, which made the process seamless. I found a ring design I loved and wanted to modify, and they provided multiple modification options--from their in-house team and the ring maker. The wax model they created was a game-changer, helping me visualize the final product perfectly. My engagement ring turned out so beautifully that I trusted them with two other custom projects for my wedding. For my wedding necklace, I wanted to use the stone from my proposal ring. I asked for recommendations on how to add interest without overshadowing the main stone, and they delivered stunning designs. I also worked with Haley to create a custom wedding band. Like Aria, Haley was incredibly helpful, offering suggestions and sharing her extensive knowledge of different stones, settings, and metals. I was more indecisive with the wedding necklace and wedding band design, going back and forth on several ideas. Haley was exceptionally patient, listened to my evolving vision, and helped me narrow it down while managing my expectations. The result is a both a wedding necklace and wedding band I absolutely adore. My fiancé is equally impressed with their knowledge and service, so much so he purchased his wedding band from them too! I highly recommend Hurdle's for any custom jewelry needs. I recommend seeing them sooner rather than later to make sure you have time to work on the design, make changes, and have it made. The pieces they have made for me are not only beautiful but also deeply meaningful. In addition to their custom work, I've had them repair several of my pieces. When one of my earrings needed a small fix after a recent repair, they took care of it on the spot. I am confident that even if we move away, we will be customers of Hurdle's for many years to come.

I do not recommend purchasing or melting any jewelry with HJ. I had a very poor experience with…read moremelting my jewelry and purchasing a designer piece from them. Some of their employees will only go off hallmarks instead of taking the time to test precious metals using other testing methods. They did not do any kind of buyout process for the stones in the pieces I melted either. In addition, they lack options to create a custom piece. They only had one fine chain option in gold, which was surprising. I decided not to go that route and instead ordered a designer piece. I waited around for about two months to hear for them. I finally called and was informed there had been an issue with the piece, and it had to be remade, yet no one could tell me why. When the remake came in, it was not what I had discussed with the owner. I opted for another designer piece, but they didn't have it in the length I wanted. They told me they could order it but that I would have to commit to it without even seeing the stone first. I contacted the designer directly and found out that the piece was a standard option on their website and that if I ordered through them, I wouldn't have had to commit if I didn't like the stone. It was too late for me to order directly as HJ had already added the extra length. I should have reached out to the designer sooner. I was charged a hefty labor fee for a minor adjustment to the chain. They made no mention of the labor fee and then claimed they gave me a discount on labor as if they did me a huge favor. Most jewelers I've worked with offer complimentary resizing and minor adjustments when a minimum purchase is met. I was often talked down to and made to feel incompetent through my entire experience. HJ took no accountability for their actions during any of the interactions I had with them. I could have saved a few hundred dollars ordering directly from the designer due to Boulders' hefty taxes/fees and HJ's labor fee. I like to support small businesses, but I wouldn't support this one again.

Great friendly service at a reasonable price. Franklin runs a great local business worthy of your…read morebusiness. Art

Wonderful service fixing my mothers watch! Reasonable price as well, thank you so muchread more

I have been coming to Predtige for years. this is the best watch store in all of Colorado. top…read morenotch customer service!!

WOW!! What a wonderful shop. I went in to get some links removed from my watch. Edward was kind…read moreenough to remove 3 links in under 1 minute. He also did not want to charge me for the service which he said was $10. Left him the tip anyway because where else do you find a kind business that will do the work and not charge you for it these days. I have found my watch and jewelry store. Wonderful kind business who have people that do great work! A++++++

Ok this location is located in the Denver Premium Outlet Stores in Thornton , just off of I-25 on…read morethe east side in between 136th and 144th and Grant St.,not to be mistaken for the Orchard Town Center shopping area. This is my/our second purchase from this particular location but not our 1st from a merchant with the Helzberg marquee. We went to have my wife's ring that I got for her in February cleaned and wound walking out with another one as well as the cleaned one. Or should I say with her "cleaning up".? Lol. But honestly it's a nice environment to "shop" around in and it's not high pressure salesmanship either. They offer a wide variety of jewelry and accessories but as of right now a limited on high end "premium " watches because as soon as they come in they are gone. I did chat up a little conversation about the Rolexes and the salesman told me as soon as the popular ones, ie". The submariner" come in they are gone and even have a waiting list. But they do have a little bit of everything that a jewelry store would be expected from precious stones and metals to man-made stones. With a price range for every one. But what I really like about this establishment is the service. Even though as it seems one person gets the commission ( I think) if their is one but they all or seem to be assisting with the final sale. One thing also that I thought was cool was back in the day they use to give you an eyeglass to check out your or the cuts of the jewels now they put it under a microscope and the imagery is transferred onto a monitor. Technology is just getting crazier and crazier, or maybe I'm just getting older, nah. It's the advancement of the technology, lol. Anyway I would definitely recommend this particular Helzberg Diamonds store not only for their wide variety of items but their excellent service and knowledge. Happy shopping.

I went it on my break to purchase a replacement necklace for my past, present and future pendant…read morethat my sister got for me in July 2025. I wanted to ask pricing on a ring but knew my time was limited. No one addressed or knowledges someone will be with you in a minute. I'm standing at the case near the door for the chain I want. I used my entire break to be ignored, glanced at and have others helped that came in after me. They had five employees there on Mother's Day Sunday. I know they knew I was a mall employee because I still had my radio on but looked at me like I wasn't the standard consumer but I'm still a customer.

Beautiful selection . Autumn is exceptional as a design creator. I love the suggestions she made in…read moreconsidering design details . Safe environment on the 5th floor! I did my rest at many stores before I came here. Mark is great too and very gracious.

This review is based on the customer service that I have received on the ring that my fiancé…read morepurchased for me. Firstly, I just want to thank the entire team at Mark's Diamonds for the quality of customer service that they have provided to me and my fiancé. My fiancé customized my ring at Mark's Diamonds and it's so perfect. Secondly, I had to get my new ring resized and they did it in no time. Because they have a jeweler onsite this makes it easier for them to make repairs a lot quicker. I also had to have a quick repair done on the prong and they were able to do this with a quick turnaround also. Thirdly, I want to also shout-out their jeweler- I'm so happy with the custom ring that my fiancé made for me and the craftsmanship and quality of my ring is unmatched. And lastly, every person that I've worked with at Mark's Diamonds has been super nice and welcoming. I want to thank you all for that because I've definitely been in jewelry shops where that wasn't the case. Again, the level of customer service that I received here is unlike any other and makes me happy that my fiancé chose to go with you all for my ring. Thanks again, Marks Diamonds. I cannot wait to come back to pick out our wedding bands soon!

Stopped by here to get my mom's watch battery replaced and am so glad that we did. Service was…read moregreat. Enjoyed looking at their watches and jewelry while I waited for the battery to be replaced. I learned about laboratory made diamonds. Wow, had no idea such a thing existed. Same properties and ratings as real diamonds but made in a lab versus from natural diamonds found in the earth. I was told they are significantly less expensive, but the uncertain thing is how well they will retain their value. They are nicer than zirconians, but why not just get the real thing? I am sure I will be back in the future. Others there were looking at buying I think earrings, another looking for a new watch band, Nice place with super nice people. What is there not to like? Go check it out .

Came in to get 2 batteries replaced (not fancy watches). They were so nice and quick. Will…read moredefinitely be back. Only down side here is that that they such beautiful watches and jewelry, you'll want to buy something new.