We are in the process of moving and when attempting to take off our smartlock we noticed issues…read moreusing the lock on our front door. Instead of trying out an expensive mobile locksmith we instantly replaced it. But, something told me to try to find someone to look at the lock. My wife located this company and when she called they were instantly welcoming and told her to bring it on in. She brought it in the next day and they were super helpful. They cleaned out the lock and adjusted it. It worked with no issues, so we were able to return the replacement. The cleaning was very inexpensive and fast. I will definitely utilize this company again.

George and Trent are fantastic! They diagnosed the problem quickly and accurately, quoted a good…read moreprice and stuck to it, were very pleasant, and did the work promptly and well. When there was a glitch in the last step, Trent fixed it fast without complaint or extra charge. The cat and dogs, sadly, earned zero stars for customer service, especially Chevy the cat who glared at me and wouldn't let me pet him. Other than that, top notch service!

Knows his stuff. Has an appointment at the shop and he took care of me in no time. Highly…read morerecommended

We managed to lock ourselves out of the house one night recently. Stupid, I know. When you do a…read moresearch for 24 hour on the web there are a whole bunch of number that come up promising 24 hour service and 100% satisfaction. Just to let you know, most of these took our names and number but in the end didn't get back to us. Those that responded said they would be able to help us in the morning - not useful. Only Sandfly (thanks to Charlie) was able to respond. Within 10mins he arrived out our house and it was only a short time later that we were in our house. Recommend this service 100%

They are the best after calling everyone.. Trust me they are nice and honest and i couldn't be more…read morehappy with the service. Thank you so much!

Andrew runs a great shop keeping up the family business. The only real choice in Savannah for…read moreknowledgeable locksmith work.

Prompt, reasonable , very helpful , would use again . Dealer would not accept FOB we bought on line…read more, HH locksmith took care of no problem.

Backed into my garage door today, knocking my door off the rails and damaging my car. No one to…read moreblame but myself... That said, AAA Overhead Door sent out a young fellow who got the door back on (and operational) and gave me great recommendations on next steps to get it back to its original condition. Highly recommended...though I hope I don't need their services again!

They sold us and installed a garage door and within 4 years it was falling apart. I contacted them…read moremany times about getting it repaired and all I got was lip service. The warranty as explained to us was 5 years. Very poor quality and service!!!!

I chose this company for convenience to the Islands. WOW! New Precedent is just what the name says!…read more Derek came promptly, and he definitely exceeded expectations. He had to change four locks and he was extremely meticulous !! He filed to make sure the lock worked perfectly in line. More times than not, people only complain, not commend great customer service. Derek was amazing. I had to leave to go back to work, but he offered to drive to where ever I was to hand me the new keys personally. I think any other company would have charged shocking prices for this kind of customer care. I highly recommend NEW PRECEDENT! This company has the awesomely fitting name!!

Derek did a fantastic job helping me install a smart lock for my dad. My dad needed a lock that he…read morecould open his front door remotely on his iPhone and I called Derek to help me figure it out. He actually recommended another product than the one I had researched and it turned out to be an excellent solution. I also had a problem with the door not closing correctly and Derek was able to adjust that so that the smart lock worked perfectly. He diligently made sure that we had all the lock codes in order and made us 4-5 extra keys on site at minimal cost. He really knows what he's doing as a locksmith and is also up to date and knowledgeable about smart locks and Internet / home connectivity. His prices are fair and he's one of those people that cares about what he does, giving you the best value and quality you can get. I highly recommend him and enjoyed watching him do the install and also enjoyed his good sense of humor.

Excellent service!!! Highly recommend! Fair pricing and fast response to assist! So glad to have…read moreused!

We were absolutely thrilled with the great service we received when we needed our garage door…read moreopeners replaced. The day after we called, Bill was out to replace them with new modern units. Everything was exactly as promised: great product, great price, and unmatched service. Highly recommended.

We requested an adjustment service ($175) for one of our garage doors…read more When the serviceman arrived, I explained and demonstrated the issue with the faulty door. He never attempted to adjust the faulty door. Ignoring my request to adjust the door, he simply sprayed WD-40 all over the place, then left. To make things worse, all of the items near the garaged doors were covered with oil (some ruined), as were the garage floor tiles - which are now stained. My door was not fixed, and the owner of this company refuses to accept resonsibility.

Accepted a "next week" appointment with a call the day prior to arrival. No call by the next…read moreThursday, so I called again, and first was told no record of my address, then told it will be "next week" again. As a long time customer this is upsetting to say the least.