I absolutely love this place. I have been a customer here for 6 years and although it's been harder…read moreto get in and out because of the growth from the area the staff is always friendly and welcoming. I have both a business and personal box here. The services they provide have been such a great thing that I can drop off my amazon boxes with the quick scan, I can ship things for business and have business cards, banners and folders all made. The value for what I get and the quality is amazingly honestly it's why I continue coming here even with the added traffic.

I have visited this UPS Store several times to return Amazon packages and send out my packages. I…read moremust say that it is the cleanest UPS Store I have ever seen, and the staff are true professionals. They are always polite and helpful to every customer that walks in.

Always rude staff. And now all the sudden they're closed on Sundays. UPS used to advertise "we're…read moreopen on Sundays unlike USPS!" And this one isn't. Well use San Antonio or zephyrhills from now on.

This is the best post office I've ever been to in my entire life. They took me at the last and rge…read moreworjer helped me print out my shipping label. Thank you so much!

It gets even worse. I dropped a birthday card in the mail slot on a Friday afternoon around 3p…read more It arrived a week later mainly because it wasn't stamped until Monday. So after driving all the way to this UPS Store, instead of using my own mailbox, the letter sat at this store for two mail days (Friday & Saturday). Instead of leaving Tampa on Friday, like I thought it would, it gets stamped three days later on a Monday. Completely missing the actual birthday by four days. I'm apologizing to the recipient who thought I forgot them. This is completely unexplainable. The main purpose of this store is to get mail out. I wouldn't trust them if time is of the essence. Original review from June 14, 2025: Arrived at 2:30p to a sign on the door (see pic) that says taking a break for 20 minutes. Door is locked. It's now been 30 minutes and no sign of the employee. 95 degrees out and now eight people in line waiting (see pic for some of them). How does this happen on a Friday afternoon?

On a Sunday, I was looking to return some packages to Amazon and decided to search for the nearest…read moreUPS store to get it done. As per my knowledge, UPS stores are usually closed on Sundays. However, I was surprised to see a new UPS store open that day. I walked in and was warmly greeted by Lanah, who assisted me in successfully returning my Amazon packages. Additionally, I also needed to get some printouts, which I was able to get easily from the same store.

Great, friendly, fast, and efficient service. Most postal locations are unstaffed, which creates a…read morelong wait for customers.

This was the smallest post office I've ever been to. With that being said, the workers were very…read morehelpful and took care of each person. It's located in a smaller size plaza tucked away almost to the back of the building. Parking is very limited.

I had a very disappointing experience at The UPS Store on Cross Creek…read more After waiting in a long line, I clearly explained how I needed my package shipped. The clerk did not appear to be listening and then stated she did not know how to process the shipment as requested. She attempted to reach a manager but provided no clear resolution. I chose to leave and visit another UPS Store, where my shipment was completed without issue. I then called the Cross Creek location to speak with management. The clerk hung up on me. When I called back, she initially denied being the one who answered the phone -- despite being the only person behind the counter at the time. She later said someone would contact me regarding staff training. The lack of product knowledge was frustrating, but the unprofessional behavior and dishonesty were unacceptable. Customers deserve to be treated respectfully, especially after waiting in line. I hope ownership addresses both training and customer service standards.

I came at 6:44 pm and he said the color printer is broken and he sent me to the library, and I came…read moreback 6:54 pm and he mentioned the register is closed I even he mentioned earlier that they close at 7:00 pm

I had some priceless pool cues I needed to send to Colorado. I stressed for WEEKS over the cost and…read moresafety of them. I can't say enough about Ship it easy. The name says it all. NOT ONLY did they pack them wonderfully but she found me the cheapest option, and they arrived right on time! I LOVE THIS PLACE . What a great place!

This is a small family owned company that goes over and beyond just shipping packages. When I…read morecouldn't pull up the address on my cell phone to return a package, Arrah was ready and knowledgeable to help me. Being a senior citizen, I'm not that tech savvy! What a blessing to get help these days, with a smile. They are at the corner of the strip mall behind Wendy's. See ALL the services they offer. Do your food shopping at Publix & stop in to see Jackie and her staff to say hello! You'll be surprised at all the services they have to offer! A very satisfied customer who will make this business one of my favorite stores!

Absolutely wonderful people. So kind, friendly and helpful. They go above and beyond to make…read moreyou'd feel cared about and welcome. They give you guidance on ways to send that help you achieve your goal and save money. They do things like help you fill out labels when they are not busy helping someone else. Compassionate and empathetic when they see you are having a tough day. They are angels from heaven. Sweet to everyone who walks in. They treat everyone the same - like they truly care about you just because they are really nice people.

Thank you so much for being a wonderfully friendly and helpful establishment! I've used Goin'…read morePostal on "Main Street" Downtown Zephyrhills so many times but it's not until you're in dire need, do you realize how great a business is. Friday 7/2 I dropped a packaged to be sent out, and Thank God, they were closed along with USPS yesterday 7/5. I realized I packed up the wrong item I sold, and noticed the mistake 7/4. So I called up first thing today, and talked to the nicest woman Skylar! She was able to immediately pull and hold my package until I could arrive and fix the mistake. She opened my box and shipped the rest of my packages while I repackaged the correct item. She was so nice and friendly to not just me, after a long weekend and TS Elsa, but everyone that came in while I worked. I will just start going here and avoiding the long ridiculous line at out USPS store. So many people are there at all hours, but Goin'Postal works so fast there's hardly a wait. I'm so great full for their service! She helped me with my problems that I created, and she did it with humor and a wonderful disposition! I appreciate the small town businesses of Zephyrhills, something I fear we are losing over all this revamping of our town! However, I hope Goin' Postal on Main Street stays with us forever. Thank you so much again for all your service and amiable hospitality, so things places are losing, you're keeping the good going'

This location is easy to access and the workers are friendly, even during a busy time of year!…read moreParking is usually easy to find out front and there hasn't been much of a line when I have visited. They offer packing services which is super helpful when shipping gifts. They also offer printing services and take back amazon packages so there is a lot going on in this location. I am glad it's in a convenient location.

Fax Service Review. I use this store alot. I needed to send a 12 page fax and since this…read moretechnology is not so common these days, I called UPS Store Lutz to get pricing. Over the phone I was told 1.71 for the 1st four pages and 22 cents for every page thereafter, so about $9 total. I went to the UPS Store Lutz to send my fax. When completed I was told my bill was $23. I didn't want to pay that price, but the fax was already sent. I told the store clerk that I called in advance and explained the pricing I was told. They honored the pricing I was told and I paid $9. Very good for them. It turns out the phone call pricing was wrong. Actual costs to send a fax is $1.71 per page regardless of how many pages. Seems a bit high. The reason for this review is if you need to send a large fax, probably better to find a different way than UPS Store. I will continue to use them for everything else.

Thank you for your service! Great value and very nice people! I was able to get copies made into…read morePDF format

My father is 93 and has trouble getting around. We had an appointment with the bank for notary…read moreservice. We got my dad to the bank to find the notary called out sick. Instead of trudging out again, I checked Yelp and found J Post & Print. They responded quickly and their price was reasonable. They drove to our house and we got the form signed and notarized quickly. It was well worth the money.