I don't often leave reviews for stores but I felt the need to write something after experiencing what I went through with my daughter. Earlier in the June, I needed to get fingerprinted and the company required me to go to
this PakMail. They said that I will be required to show 2 forms of identification, with a primary id being government issued. I went there and
got fingerprinted without any issues. In fact, I was not even asked to show
my IDs by the fingerprinter, his name is Andy.
Fast forward a few weeks later and my 15 y/o daughter also needs to get
fingerprinted for volunteering at a camp. She is also required to go
to the same PakMail to get fingerprinted. Again, they mention to her that
she should bring 2 forms of ID. She just turned 15 so she does not have a
Driver's License, but she does have her birth certificate, SSN, and a School ID.
When we get there the same gentleman, Andy, immediately looks at her and
asks if she has two forms of ID for the fingerprinting. We tell him that we do
have a School ID and also SSN and BC. He then says that may not be
sufficient and that she will need a government-issued License. We go
through the process and he says that the system will not let him continue
because she needs a government issued ID. Of course, I'm very annoyed
because I just went through the same process and the same fingerprinter
didn't even care to ask for any of my IDs, but NOT for my daughter, so this is
all subjective on his end. I remind him of this and of course, he says that he
does not remember me and that he always applies the rules the same for
everyone. I pull up my registration # and date/time to show him proof but
he is set in his position. The only difference between me and my daughter is
that she wears hijab as a practicing Muslim and that immediately triggered
for me the discrimination that Muslim women feel being treated differently
and held to a different standard. Obviously, I will never know what Andy
was thinking and perhaps he is just a lazy employee who arbitrarily chooses
to do his job properly.
Either way, an overall very poor service and very unprofessional by him and
the store. I would not recommend using them for any services. read more