I drive through this place often but it was my 1st time going in when I had to ship gifts to my…read morefamily. It's a great local, veteran owned business. The inside is cool looking and the service was great. They offer UPS, FedEx and USPS services. Will be coming back for ALL my mailing from now on!! Highly recommend!!!!

Paul at Lutz Mail Depot really took care of me. I had an oversized custom wooden shelf that I…read moreneeded shipped to New England. All of the "Corporate" mail centers wanted $400 - $500 to pack and ship it. Paul was able to build a cardboard box to the exact size needed and he found a rate with USPS ground that was $140 - saving me a bundle. He went out of his way to find a solution. Highly recommended.

It gets even worse. I dropped a birthday card in the mail slot on a Friday afternoon around 3p…read more It arrived a week later mainly because it wasn't stamped until Monday. So after driving all the way to this UPS Store, instead of using my own mailbox, the letter sat at this store for two mail days (Friday & Saturday). Instead of leaving Tampa on Friday, like I thought it would, it gets stamped three days later on a Monday. Completely missing the actual birthday by four days. I'm apologizing to the recipient who thought I forgot them. This is completely unexplainable. The main purpose of this store is to get mail out. I wouldn't trust them if time is of the essence. Original review from June 14, 2025: Arrived at 2:30p to a sign on the door (see pic) that says taking a break for 20 minutes. Door is locked. It's now been 30 minutes and no sign of the employee. 95 degrees out and now eight people in line waiting (see pic for some of them). How does this happen on a Friday afternoon?

On a Sunday, I was looking to return some packages to Amazon and decided to search for the nearest…read moreUPS store to get it done. As per my knowledge, UPS stores are usually closed on Sundays. However, I was surprised to see a new UPS store open that day. I walked in and was warmly greeted by Lanah, who assisted me in successfully returning my Amazon packages. Additionally, I also needed to get some printouts, which I was able to get easily from the same store.

This was the smallest post office I've ever been to. With that being said, the workers were very…read morehelpful and took care of each person. It's located in a smaller size plaza tucked away almost to the back of the building. Parking is very limited.

Great, friendly, fast, and efficient service. Most postal locations are unstaffed, which creates a…read morelong wait for customers.

Great customer service from Michelle! Healthcare pro here, under a deadline, racing from work…read morebefore close. She was calm, knowledgeable and went above & beyond, including staying past time to make sure the service was completed correctly. Relieved a lot of stress & really grateful for her professionalism! A+

This is not USPS, I went to send ordinary mail envelop to Canada and she said it is $2.72. I never…read morepaid such high price. In short, I felt that the site charges their own commission. Last time I send a book, which normally cost about $4-5, she charged me $8-9. This is media mail and again there was a commission cost added to the normal cost. So beware!!!!

I had some priceless pool cues I needed to send to Colorado. I stressed for WEEKS over the cost and…read moresafety of them. I can't say enough about Ship it easy. The name says it all. NOT ONLY did they pack them wonderfully but she found me the cheapest option, and they arrived right on time! I LOVE THIS PLACE . What a great place!

This is a small family owned company that goes over and beyond just shipping packages. When I…read morecouldn't pull up the address on my cell phone to return a package, Arrah was ready and knowledgeable to help me. Being a senior citizen, I'm not that tech savvy! What a blessing to get help these days, with a smile. They are at the corner of the strip mall behind Wendy's. See ALL the services they offer. Do your food shopping at Publix & stop in to see Jackie and her staff to say hello! You'll be surprised at all the services they have to offer! A very satisfied customer who will make this business one of my favorite stores!

I'm so grateful to have a reliable UPS store in the area! This is my go-to store for all things…read moreshipping! No matter the condition of the package (especially returns that I've poorly packed), the employees at this store are always pleasant and more than willing to help me. They've got super flexible weekday hours and are even open on Saturdays and Sundays.

Great professional and well trained employees. Should be…read moreconsidered co Best Practices!

Service was prompt. Gave me a quote on something I needed packed and shipped. Shipped some really…read moreimportant things for me.

I absolutely love this place. I have been a customer here for 6 years and although it's been harder…read moreto get in and out because of the growth from the area the staff is always friendly and welcoming. I have both a business and personal box here. The services they provide have been such a great thing that I can drop off my amazon boxes with the quick scan, I can ship things for business and have business cards, banners and folders all made. The value for what I get and the quality is amazingly honestly it's why I continue coming here even with the added traffic.

All new and young staff. I used to use this location exclusively because I ship packages daily…read more Now I don't trust that my packages will always be scanned properly. Also this UPS location accepts USPS but does not scan them and give you a receipt like some of the others do. I try to use other locations whenever possible now.

Sent my package to wherever they felt like, poor quality of service. And quick to blame the…read moreCustomer.