We've been here a few times and never without a problem. We just returned an item for…read moreAmazon....there were no issues and my son was out within 3 minutes with a confirmation label. I love when I'm able to just go in and out of a store quickly! I see three other cars pull up and I'm sure they'll be in and out quickly..and sure enough 2 of them are out already.

I AM ABSOLUTELY LIVID RIGHT NOW!!! On Wednesday, July 1st,…read more2026 around 12pm, my wife went in there, which she's done frequently, to return two Amazon packages. She provided the emailed QR code sent by Amazon and the young, blonde girl was unable to scan the codes. She blamed my wife saying my wife took a picture of the QR code from our home computer as she claimed it was blurry. My wife said the girl was beyond rude, condescending and demanded that my wife download some QR code app to use going forward. She then put the packages back into my wife's hands and dismissed her. My wife is a senior citizen and rarely drives. Usually she's given a ride. She was humiliated in front of a packed store as the girl had no tact, professionalism or volume control. In fact they equaled her level of customer service!!! There is evidently NO customer service there based on the evidence of little to none existing example!!!!! I've read the other reviews and it's absolutely PATHETIC that the ownership and management don't realize, OR CARE, enough to truly provide good if at the least decent service there! They should be ashamed!! These people ride on the "only game in town" principle, based on the businesses proximity to other options, thinking their business will always bring in customers in our small town. WRONG! We will never go back, and everyone we know we will warn and discourage doing business there!!! If you are reading this, DO NOT USE THIS BUSINESS if you can help it!!! MANAGEMENT- Don't waste your time writing an apology/justification email in response to my review!! You should have put the same time into PROVIDING PROPER TRAINING AND PROPER CUSTOMER SERVICE!!!! It much easier to be kind during business than it is to pen soft words to kiss my @ss. I would have not given one star if I could have!!!

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Easy returns and very nice young lady working there. Great hours and always ready to help me.read more

Chloe and Sherry always go above and beyond to make sure that my brother Ed and I are always well…read moretaken care of. Thanks for great customer service!!!!

There are new people working here. I believe there is a new ownership. People are very friendly and…read morehelpful. I use the place as my FedEx dropout. It has worked perfectly every time.

Outrageous fees and charges from this UPS store! Expensive mistake I won't make again.read more

Jan and staff are so helpful and knowledgeable of postal regulations and options. They will bend…read moreover backwards to figure things out for you. It's the type of customer service that you can't find anymore. We are lucky to have them in our community.

Len (I believe she is the owner) is helpful and friendly every time I go. I've been here multiple…read moretimes to make my amazon returns and she never disappoints. Top notch service!

OneTranz has been handling the shipping for our company for about 5 years. We get excellent…read morecustomer service from people always watching our bottom line. And listen, we are dealing with freight companies so bad things are going to happen. What matters most to me is that OneTranz deals with the freight companies so I don't have to. They save us money on freight and handle the problems... what's not to love?

From the owner: OneTranz manages LTL, truckload, partial and volume, expedited, international freight and…read moresmall-parcel shipments for businesses. Before pickup, we review shipment details, packaging, dimensions, weight, freight class, accessorial exposure and mode selection. Customers work directly with an experienced freight operator who stays involved when a shipment needs more than a rate and tracking number.

I have had no issues using Postal Masters the service they offer is fast, friendly, and varied. My…read morefirst time using them was when I went to the Broadlands PO and found them closed their hours being more restrictive. I popped into Postal Masters (under semi recent new ownership) a few doors down where the owner, Omar handled sending out my package quickly and efficiently way faster service then the post office would have been. My package shipping fee ended up being cheaper using FED EX ground then Priority mail an added bonus using Postal Masters to have an option. I have now also dropped off return packages a few times way easier and faster taking them to one place for all shipping needs.

Friendly and responsive. Surprisingly quiet for now since they just opened. Sooo clean and sparkly.read more

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

This has to be the filthiest store I ever had the displeasure of entering. Trash, paper, leaves,…read moreand dirt all over the floor and not in one specific area. The whole store! The windows have a layer of dirt I thought at first was "artificial snow" sprayed on the windows for the Christmas season but nope, it's dirt. It looks as if the floors haven't been moped in years. Disgusting!! The cashier was what I would describe as one who is lacking motivation and the ability to change currency without the assistance of the register. No math skills or people skills.

This place sucks! Waited in line 30 minutes just to get a label printed. Not a pleasant expierence…read morewhen standing for too long puts you in pain! Tried self service, couldn't find an email in my email anywhere with a release number. Grrrrrrrrrr!