Lack of quality and when issues started with the set up and configuration, Brian said he would…read morecheck it out but after numerous tries to reach him to schedule failed, I gave up. If it seems too good to be true it probably is, it's a shame that we thought the work was great but it wasn't....maybe it could have been corrected but he deliberately would not show up or return calls.

I had an appointment set up with the owner, Brian for 10/7/24, for an adjustment to my shower…read moredoors. He was a no-show on the day of the appointment and did not contact me as to why. My wife and I left a voicemail and a text message and still haven't received any communication back from him to date. GO ELSEWHERE. Select one of the large glass companies in the area. East Coast Glass works out of a storage locker and has no physical address. I would rate zero stars for customer service and satisfaction if I were able. I don't recommend this "company" at all.

Mike's place is the best Ive anywhere in the last 10 years…read more We spent some time in OCMD but I live elsewhere 7 months of the year and we always wait to get our services done until we are down in Ocean City. WHY? BeCause he always gives us optimum service from start to finish. His shop is not one of those shops that is constantly recommending things that need to be done that don't really need to be done immediately. His business is totally honest. His front of the house staff are knowledgeable, with good personalities and you really get the feeling that they take great pride in their jobs. So yes, I'm talking about Mark and other people who handle Mike's car business along with him, but even the people that work as cashiers are excellent as well. I wish Mike's was in Philadelphia where I spend most of my time, but that's a dream that will never come true because he is part of the fabric and the pride of doing a job well done in West Ocean City. We have Recommended his place to several year-round residence in Ocean City and will continue to do so My partner Mike and I will continue bringing all of our business to MIKE DENT'S

While on Vacation my Mothers car tire PSI sensor coming on reading 20. We called them Monday…read moremorning. They said swing on by 10am. They were extremely busy. We said we can leave the car over night. The next day they called removed the Nail and plugged the Tire.

7/27/24 10:00 Appointment@ EXOTIC…read more Excellent Business, Does A Great Job. Not Many Places Of Business Now Offer ' Free Anything. But Thanks To This Company They Have WATER For The Wait Time. They Are Very Knowledgeable and Skilled In What They Do...Professionals Doing and Handling Business! THATS HIGHLY APPRECIATED! Job Well Done

I needed a fix on a brake light no one was willing to do due to needing custom wiring, not only did…read moreexotic help without hesitation they solved the problem creatively and fixed it same day. Extremely kind, knowledgeable and skilled I highly recommend! Their shop is also inviting and has high aesthetics. I'm assuming their work does too.

Great friendly service reasonable prices in Ocean City. Stanford's professional friendly and…read morecourteous.

I buy tire. They install. Car drive again. Car drive back to beach. I beach. Car drive back home -…read moreNO PROBLEM.

Highest recommendation for shower door installation! If you want shower doors that 100% contain…read morewater (NO drops on the floor even after spraying doors with handheld to rinse), then you want Alumax FRAMED doors from Charles Brown. They are the only independent company local to Berlin, MD, that I found that expertly installs (by their own installers) framed doors. Alumax framed doors are solid, sturdy, and don't rattle against each other like semi-frameless. Company is responsive and informative, from initial contact with multiple product inquiries, to the estimator to the installers. They are tucked away behind a grove of trees and you barely notice the "Charles Brown Glass Co." sign by the road. However, having prior experience getting a shower door from a glass company for another bathroom years ago, and no luck finding any "shower door company" that installs framed doors (to replace the new semi-frameless doors that I bought which I quickly found out do NOT contain water), I checked out Brown's website - SO glad that I did. I could not be happier! Excellent value and exceptional product and company performance!

Charles Brown Glass Company has thoroughly impressed me with their exceptional service. I've used…read morethem multiple times, and each experience has been seamless. Kevin, their knowledgeable and meticulous sales representaive, took precise measurements to ensure that my patio doors and windows fit perfectly. Once the doors were ordered, the turnaround time was very reasonable, and Kevin promptly contacted me to schedule the installation. Their skilled and knowledgeable installers ensured that the entire process was smooth and efficient. The installations were done to perfection, and we are thrilled with our new doors and windows. I highly recommend Charles Brown Glass Company to anyone looking for replacement slider doors or windows.

Best service around, honest, and Rob is a sweet person. I used them at Old shop, bought a new…read morevehicle in 2020 and haven't been back. But, with warranty over will go back to this place for service.

Was from out of town and heard a grinding noise in the back end and stopped in to have them look at…read moreit. They put it on the lift pulled all four tires and couldn't find anything. they were very accommodating and professional and would recommend them. They made sure everything was tight and roadworthy.

John & Wendy are excellent. They are attentive and accurate in our needs. I feel safe and not…read moreripped off. They have quality work at a reasonable price.

Great customer service. Apparently in one day. Quality work! Beautiful new place. Same quality…read moreservice as before from the original place next to the elementary school

Horrible customer service with even worse communication skills between departments. Just because…read morethey are one of the few places around here they assume everyone needs to cater to their needs like they don't need or want any new customers that aren't local to here.

Honest and capable. Priced right and kept well informed of progress and diagnosis. Would definitely…read morecome here again for any of my vehicles issues.