made an appointment, they told me Saturday from 12-5 . so I waited all afternoon. they never showed up and didn't bother to let me know. then they called at 5:05 pm and left an incoherent voicemail telling me it was them calling. never heard anything else from them, no email, voucemal.or even a text. complete waste of my Saturday and still have a windshield to repair. find a local place and get it repaired don't believe their (safelite) advertising . inconsiderate people. read more

I'm not sure about this particular safelite I did not use them but I did get a price from them on a new windshield for my fiancé 2016 Subaru Impreza and I thought the price was a little high read more

I brought my Fiat Abarth to them the day after it was hit by a tiny meteor that left a crack in the windshield. They made no promises (lower customer's expectations) but the result was excellent. It was expensive but cheaper than replacing entire windshield. read more

The tech came to our house exactly when they said they would be there. Didn't take too long to replace the windshield. It was about a week ago and so far so good. Quality job and very professional. read more

So, I had an appt. W/ SAFELITE AUTOGLASS to come to me. Apparently my new windshield was damaged during transpo. to the shop. No biggie... THEY WERE AWESOME WITH COMMUNICATING TO ME! Bridgett is who I dealt with and she was GREAT over the phone and in person. Truly cared. Once I got there I was thinking it would take forever, no real expectations. They proceeded to exceed any that I might've had in my mind. Workers were friendly and the manager was "hand-on" (forgot his name). Only thing I will say is they let loose some "adult sayings", nothing too bad but it was a GREAT EXPERIENCE at this location. Thank you SAFELITE. read more

Service was great customer service done on time with no issues will recommend this place to anyone one

Almost got scammed by another service provider. Managed to get my money back from them. Safelite did everything they said they would when the said they would. Be safe, go with Safelite. ;) read more

Their website was the best I have EVER experienced! I was able to set up an appointment to replace my car's windshield and pay for the order online quickly! Our technician (Stanley) let us know when he was going to arrive and had the windshield replaced from start to finish in less than an hour, and checked in with us the next day to make sure everything was okay! The price was worth it to me for them to come to my home! I highly recommend Safelite, it was the best experience I have ever had! read more

Safelite replaced my Sienna windshield and used off market moldings. After 3 times attempting to get the moldings to stay in place, they are still flopping. In an effort to talk to someone, the recorded responses drove me nuts. Finally thru a text I was given a phone number I could call and a human answered!!!! I have many hours and miles wasted on this company and still have flopping moldings. Real low class treatment. Management needs to change their protocols. read more

Called them more then ten times to get a quote and auto phone kept me from talking to anyone...

2 visits to my location with scratches on the new glass.... both times was told or was inspected. Paid deductible in the serving visit in advance. 3rd visit was told I had to pay. I pulled up my bank account and showed him The driver called his boss and told him he was looking at the payment and his boss wanted me to pay again. I canceled read more

I was given a 12-5 PM appointment at my residence to replace a cracked windshield on my F-150, but Dion (from Safelite) called and asked if he could come early. Great. I hadn't paid close attention to my GEICO rep when getting a new policy after moving to a different state, and realized I had a $500 deductible - I since changed that to $100. Dion arrived with my windshield and, because it didn't have a Ford logo like my original windshield (that can only be seen inside the cab anyways), the cost was only $278 for me. Great. Dion was friendly, professional and efficient; the only negative was his failure to reconnect my windshield washer dispenser hose, but that was an easy fix. read more

We were on vacation and they took care of our windshield. They did it in an hour and a half. And explained everything along the way. Super helpful and courteous. Great job! read more

The service I got was great! I had a crack in the windshield and they conveniently scheduled my appt. The repairs were done quickly and efficiently and the staff was friendly. It was a good experience and I'd go back there again, if needed. read more

My brand new Buick on our first trip had a rock hit our windshield! I called safelite and had my repair done at my home the same day! Thank you!!?? read more

Scheduling was easy. Repair time was fast. Great pricing. I would definitely recommend. Also lifetime warranty is a big plus. read more

I am very satisfied with the work performed on my fleet these last two weeks. You can't ask for more than high quality work performed in a professional and prompt manner. I highly recommend!! read more

Safelite in Georgetown did a beautiful job repairing a chip in my car's windshield. Quick, polite, helpful, and the chip is completely gone! I recommend them. read more

Very expensive or maybe I'm just not used to the current prices. Installer was very nice. Got the job done quick and clean.

A rock kicked up from the road and cracked my windshield beyond repair. The day after taking the truck in to the Safelite shop they oBtained a replacement and installed in my garage within an hour. The tech even vacuumed my carpets and cleaned all my windows. This is my second great experience with Safelite. They replaced a car windshield in the parking lot at work at no cost to me. With the truck I had to pay only my comprehensive insurance deductible due to different rules in the state where this latest damage occurred. I would never think of using any other company for auto glass repair. They contact the insurer for you and expedite the process to get you back on the road safely. read more

I was very pleased with all aspects of my service. Highly professional, caring and completed my issue really fast considering an extra part had to be ordered. read more

Safelight showed up on time, did a great job with the glass...Just a small issues getting my NY stickers back on my window ...

Great service, made an appointment through my insurance and dropped it off, got a call about 3 hours later that it was ready. The gentleman who worked on the car was very polite he checked it and said he would have no problem putting in the new windshield after I asked about a couple of flat antennas on the dash. The new windshield is great no problems no debris on the dash he even replaced my oil change sticker!! read more

I had my windshield repaired by Safelite & they were extremely efficient, friendly & did a great job. I would highly recommend the Georgetown DE Safelite facility without hesitation. read more

A big waste of time,the technician didn't come with the necessary equipment to do the job and cancel the appointment. Don't waste your Go the a real local auto glass shop. read more

My complaint is ALL about how they remove windshields. I wanted my old windshield back. Their was only a BB crack in it. For $400 I was expecting them to use piano wire to cut thru the black gup, and give me an intact reusable windshield for later. Instead, they used a jackhammer knife blade to free the old windshield. the glass at the edges was all busted up and not re usable. And the new glass cracked up within a year. The national office was no help. sorry charlie. will post a better place when I find it. read more

Have used Safelite in the past and will continue to do so in the future. Highly recommend!

I had a chip in my windshield and wanted to get it fixed so I went to Safelight. Right before they were going to start the repair they asked me to sign a statement saying that the repair was meant to be structural and not cosmetic, that they guarantee that it wouldn't get worse, and that the repair may not look any different after the repair than before. I thought about it, but figured I was already there, and so I signed the statement. Well, they were right; the chip didn't look any different after the repair than before. I did notice that I couldn't feel the chip; that area was smooth like the rest of the windshield. But I was disappointed that it didn't look any different. I should mention that I didn't see anything on their website stating that the repair was meant to be structural and not cosmetic. In the future I'd probably go to somewhere different for a repair like this, or at least check to see if the repair was not only structural but cosmetic as well. read more

The technician did an amazing job on my windshield. He was prompt, pleasant and thorough. He even washed my windows and vacuumed my car for me. I would recommend them for windshield repair!! read more