After performing work for Paulette, I was met with anger, hostility and refusal to pay. Also,…read morethreatened with physical violence and had to file a police report, pay court feesto receive payment. I don't recommend doing business with them at all.

Brasure's is absolutely wonderful! My daughter hit a driveway rock on a dark road causing front…read morebumper damage. Paulette at Brasure's was so helpful and honest. We called in the morning and she took us the same day. They knew our daughter needed her vehicle for work and were working diligently to fix the damage. My daughter had her car in time for work the next day. We were so impressed with their immediate attention, high level of integrity and reasonable prices. Highly recommend!!!

The staff was absolutely amazing. They did an excellent job on my Jeep Patriot. Great…read morecommunication. I highly recommend this business to everyone. Hands down, the best company to fix any and all vehicles. Again, I can't say enough positive things about the employees, the communication, and the kindness. My Jeep looks and runs amazing now!!!

As a automotive enthusiast I take pride in my vehicles. I have always seen them as a way to express…read moremyself and stand out differently from others. Such as an artist would do with their paintings. Despite other reviews, I have used auto works collision on two separate occasions. Both times I was setting high standards and both times I couldn't have been happier with the end result, detail, promptness and curtesy from staff and auto works team! Other body shops in the area seem to have moved on to joining with insurance company's and dealerships, biting off more than they can chew so to speak. There time lines and estimates for their work never seem to stay in line with their original estimates and trying to get ahold of them is as if I was a telemarketer trying to get a moment of there time. Although Delaware is growing at and extreme rate these days, Autoworks treated me as if I was still a local neighbor down the street, wether it was a few days later or even a full year later since I had stepped into there office right away I felt in good hands. I have a 2006 gto which is considered a rare car by today's standards. Parts are hard to get from a few select vendors, highly priced and usually made to order. When I had received my front sap fascia, I had taken it to 3 other body shops in the area. All of which told me that it being made of polyurethane that the expensive and efforts to paint it would take a long time and not worth the outcome. One out of the three others told me they did not even want to mess with it. When I went to auto works, the staff assist my situation, gave me multiple options, gave me a few different estimates and assured me that they could have it done in a timely fashion. Within a week it was ready to be picked up! It was right within budget as we talked about and emails/call's were sent to me in the process with timely updates! A year later, on 4th of July weekend a out of state driver backed up into my 2012 Silverado. After delays with the insurance company from the holidays weeks later I was finally able to get my truck to a shop to be fixed. I could not think of a better collision center to take it to. The staff remembered me and once again went right to work with estimates, rental reservations, and overviews about the timeline of the work that would be done. Emails & calls were once again sent to keep me up to date and everything was within reason. The paint looked flawless and months later, it still does! I had called a few weeks ago for a friend just to get and idea on painting a hood for him. The staff right away remembered me, and was happy to set up a appointment to check the hood out. It is safe to say that I have been doing business with auto works for years! It's rare enough to walk out of a auto body shop and not feel a list of worries you lay on yourself until your vehicle is returned to you. "Did I make the right choice?" "Will the estimates change?" "Will it really be done within the timeline they gave?" "what if...." I am one person with multiple experiences with the auto works collision team. And I cannot think of a better collision center to take my problems to.

I used Rickards through Geico, had a very positive experience. Both employees I came into contact…read morewith were very kind and informative. My car looks brand new. Happy with their service!

I was sent here by my insurance. Horrible place, horrible customer service…read more I was hung up on, called a liar by the receptionist when i called back, screamed at by "Sarah Lee" who then refused to let me speak to someone else until it was to the point i was in tears and having a panic attack.

Gene's has been repairing vehicles for over 20 years -- could be longer but that's when he began…read morerepairing our vehicles. If you want a brand new car look, see Gene!! His work is impeccable!! He is honest and fast too!!

Thank you to Lester and the whole team for fixing my Ford F250 back to perfect. Thanks for staying…read moreaggressive on the insurance companies to get it repaired right. I appreciate all the hard work that went into getting it done. Thanks again, Matt W

Recently got a door ding fixed - repainted and fixed to original condition. They were very…read morestraight forward to work with and provided good value based on their & other estimates I received. Only took a few days. Very good experience overall, Thank You!

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

Incredible service and professional shop. Not what you'd expect of an auto repair shop. Prepare to…read morebe impressed in every way.

This is not your typical auto body shop. It is extremely clean, a service lot protected by fencing…read moreand the staff is uniformed, polite and professional. I was impressed by the work they did and Brian kept me in touch along the way. He is an asset to the company along with the service staff who were outstanding.

Requested a replacement windshield and got an aftermarket nonconforming windshield, had to wait…read moreextra days for install as they ordered the wrong windshield originally even going by vin#, the second windshield was at least partly right equipped for a HUD but again wrong as I later found out they ordered a non acoustic windshield as is factory and they managed to break my hud projector and would not try to correct any of their mistakes. Terrible value for the services rendered. (or lack of services). To sum it all up, they ordered the wrong windshield...twice installed the second wrong one, broke my HUD and would not try to fix anything they did. Definitely cannot recommend. Worse still is that I was referred by two different dealers to them...never again.

Don't hesitate, "DAG" Delmarva Auto Glass, in "Dags"boro solves my broken glass accidents, they can…read morehelp you. I've visited them several times on RT 113 nearby the Millsboro BJ's and Lowes. Tom and Joey helped deliver prompt and friendly service on my recent visit. I'd recommed them and they're close to the beaches.