had excellent service very friendly and respectful. My car was done in excellent time couldn't have…read moreasked for a better service thank you everyone

The staff was absolutely amazing. They did an excellent job on my Jeep Patriot. Great…read morecommunication. I highly recommend this business to everyone. Hands down, the best company to fix any and all vehicles. Again, I can't say enough positive things about the employees, the communication, and the kindness. My Jeep looks and runs amazing now!!!

I used Rickards through Geico, had a very positive experience. Both employees I came into contact…read morewith were very kind and informative. My car looks brand new. Happy with their service!

I was sent here by my insurance. Horrible place, horrible customer service…read more I was hung up on, called a liar by the receptionist when i called back, screamed at by "Sarah Lee" who then refused to let me speak to someone else until it was to the point i was in tears and having a panic attack.

Gene's has been repairing vehicles for over 20 years -- could be longer but that's when he began…read morerepairing our vehicles. If you want a brand new car look, see Gene!! His work is impeccable!! He is honest and fast too!!

Thank you to Lester and the whole team for fixing my Ford F250 back to perfect. Thanks for staying…read moreaggressive on the insurance companies to get it repaired right. I appreciate all the hard work that went into getting it done. Thanks again, Matt W

Recently got a door ding fixed - repainted and fixed to original condition. They were very…read morestraight forward to work with and provided good value based on their & other estimates I received. Only took a few days. Very good experience overall, Thank You!

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

I recently had my SUV repaired at Caliber Collision, located at 1710 South Salisbury Boulevard in…read moreSalisbury, Maryland. I truly appreciate and respect the business for the excellent service I received. The communication was outstanding--I received daily updates throughout the repair process. Marc was especially supportive, professional, and helpful, which made the entire experience much easier. This entire business is about making the customer happy! Thank you, Caliber Collision, for your quality work, great customer service, and professionalism. I truly appreciate your business!

We drove almost an hour to this Caliber Collision location because they were unable to provide the…read moremobile service option. The shop also closes fairly early, so we arranged for them to leave the keys inside our vehicle since we had an extra set. When we arrived, the keys were not there. What followed was weeks of unnecessary frustration. We spent significant time searching for the keys and trying to contact the location, but it was nearly impossible to reach the shop directly. Our calls were routed to overseas customer service representatives instead. We were told several times that the keys had been mailed to us. That was simply not true. After approximately a month of waiting, repeated calls, and being told the keys were on the way, we finally had to drive nearly an hour back to the shop. An employee then simply handed us the keys, they had just been there all along. Another disappointment was that the replacement of the rear windshield/back window wiper was not handled as part of the repair process, and this was not clearly communicated to us. The actual body work was acceptable, but the poor communication, difficulty reaching the local office, failure to follow through on a simple agreement, and repeated inaccurate statements about our keys made the overall experience unacceptable. A customer should not have to spend weeks chasing down their own vehicle keys and then make a two-hour round trip to retrieve them after being repeatedly told they had already been mailed.