BEWARE - Shady business practices -150% Rent Increase…read more Month 3 - raised rent from $114 to $198/month Month 9 - raised rent from $198 to $287/month Management response: Rental rates are influenced by multiple factors, including market conditions, but we strive to provide competitive pricing and value to our customers.... Total Bait and Switch. Save yourself a headache and shop elsewhere.

Do not rent from this place. They advertise the first month is "Free". it is not free they still…read moreadd their fees, so it was $52. After that it was $84 a month including taxes and insurance. After three months I got a notice that my rent was going from $69 to $192 with my new total being $207.00. Customer service may as well be Xfinity. There is nobody there to talk to. Do not rent from here or any of their affiliations.

Good customer service. I dealt with Lisa, she went above and beyond with assistance for my move. I…read morewill be recommending them to anyone that looking for a storage facility.

Great service. Everyone is so helpful and pleasant especially TJ. The spaces are very clean and…read moresecurity is great

This place is easy and quick to get a unit! Its away from busy street but right in the middle of…read moretown, lots of cameras and clean. Terri is also always available for any question, Great place!

I was very pleased with the customer service at this location. I called and spoke with Barbara…read moreabout renting a unit for my son and she was so nice. Then when he went in to sign papers, she was very helpful, and suggested he rent one for 3 months, instead of month to month, so he could get a special deal, and that's what he did. Thank you for saving him some extra cash! Also, he showed me the unit on FaceTime and it looked clean and accessible.

I have used this storage place for several years and I am happy with my experience! I have two…read moreunits and have never had any issues here using auto-draft. Its secure, clean and Holly is kind and very helpful!

Robin is absolutely the best we ever dealt with when renting anything! she was very clear…read moreexplaining the deals they had for every size and she took the time to take us on the golf cart around and show us what was available. Place has cameras all around and it is fenced so I think security wont be an issue here. When unloading we had one piece that was heavy and she was willing to help but I insisted it was too much for her so she called someone that came and gave us a hand, strong guy and he left and didn't want to take any money. Good people are still around in this world and Robin and friend are some of them. I have it on autopay so second month is free. We will be tenants for a while.

Cubesmart has worked out well for me. The staff and access have been great. Do note that they…read moreraise the rate about $20 every six months.

I have stored things in other places that did not have nearly the great service and friendly…read moreenvironment that Cubesmart on Folly Road has. Heather did a really good job getting our unit lease paperwork complete so that we could get moved in quick. I would highly recommend Cubesmart James Island.

The best customer service, clean and safe. Thank you Dottie and company! My second time renting.read more

My experience with this location was with a unit for around three years and it was not a pleasant…read moreone. I found that the rent increases about every six months, and your kinda trapped until you vacate or move to another storage facility. The units have a rat population, ( I spoke with another renter there on site with same complaint) I have photos if needed of the dead one in my unit on move out day after I spread rat poison out in it. It would seem they do not do any type of extermination other than traps outside buildings. There is vegetation growing up to the backs of the buildings and over them. The units are not sealed off from your neighbors, as the interior walls do not reach the ceiling (a gap of maybe 2 feet) so that makes it easy for rodents to travel the entire length of building. This was my experience, possibly its improved, doubtful! They allow a cleaning service to at least then, rent a parking space on site and on Sundays (the owner) would pull all cleaning equipment and and spray it down spraying water everywhere so forget about bringing any of your items out or in during his cleaning sessions. I am adding this because of the (owners) response below to contact to resolve any issues. Thats funny and a little late !

Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

Unit covered in water on the floor. Everything I owned was damp/ plus accumulated mold. Only rented…read morefor 2 months. Also sent me to the credit whatever because of 1 late payment. Roaches were also apparent. DO NOT PUT YOUR BELONGINGS HERE!!!

From the owner: Locations in Johns Island, North Charleston & Mt Pleasant…read more Island Storage is a full service self storage facility conveniently located in the center of beautiful Johns Island, SC. We offer standard and temperature controlled units, as well as boat, RV, and vehicle parking for the Johns Island, James Island, Kiawah Island, Seabrook Island, and other Charleston areas! We also sell a full range of moving supplies for your convenience.

Stephanie & Jazz at Extra Space Storage are all smiles, professional, polite, and attentive. They…read moregreeted me as soon as I walked in door and helped answer all questions. Their office and units are clean and neat and I highly recommend Extra Space storage for all your storage needs. Ask for Stephanie or Jazz. Thanks ladies! Respectfully, Noah Denton We Moving LLC

Specific to the Glenn McConnel Pkwy facility in Charleston SC. I am extremely happy with the…read morefacility - very clean and convenient access to my unit. But very unhappy with their business practices. I received an " inital rental discount" rate and the contract reads it can be changed at any tine with 30 days notice given. Needless to say after the initial 4 months they increased my rental amount by 69%. I called and the manager said he would "see what he could do" and return my call - welp its been over a week and havent heard back. IMO they lure you in with a low rate then jack it up assuming you will just roll over and pay it rather than move your stuff. Do not recomend and will be moving to another facility. Even if I have to pay more then my "initial rental discount" rate at another facility, at least I won't be giving my money to Extra Space Storage.