I experienced difficulties in speed and range. After installing another extender, I still had a…read moreproblem. Cody Hawks, a service tech from InfoWest adjusted my system and equipment. No doubt Cody is an expert tech, as he resolved the problem and my service is now the best it has been! He was also very personable and responsive.

The phone (VoIP) service is horrible, can not even have a conversation with the person on the other…read moreend.

I worked with Brennan to convert our phones from a personal account to a business account. This was…read morenot an easy or fast task. He was very knowledgeable, helpful and patient dealing with technology challenged customers (me). We switched phone numbers on phones and added a new line (2 lines on another phone). It was a lot of work, and best of all we got better coverage for less money per month. Brennan is awesome!

We were having a problem with our phone that we didn't know how to fix. Explained it to Darius, he…read morelooked it up and changed the setting and now we're good to go. Very nice young man.

When I was living in St. George we had one and only one option for internet…read more The-Internet-Service-Provider-Who-Shall-Not-Be-Named was, as many ISPs unfortunately are, THE WORST. They could afford to be because hey, what other choice did we have but to put up with their terrible service? My siblings and I are signing my parents up for Tonaquint's service and I will be back edit/complete this review with my opinion on how it compares. However, for now: 5 STARS to Tonaquint SIMPLY for providing an alternative (and some competition!) to the monopoly.

Don't believe the reviews. Left Info West for these hacks. As I type this, my Internet drops in and…read moreout. Can't watch anything on Netflix. WHEN you get ahold of someone, it's always an excuse. Your router location (in my garage where it was recommended to be installed)is probably an issue. No kidding? Why then does it work for hours on end and then not for hours on end? They SUCK. Back to Info west once I'm past the pay me for opting out early. Who actually believed we'd find great service and customer support? This idiot. My bad. Oh yeah....one other item. ..other issue could be interference with Info west signal. Sad. Steer clear!!!!

I cancelled my service June 2 2026. It is now August 28, 2026. They have not issued my refund. They…read morehave been contacted several times and still no refund. The 30-Day State Rule: Under Utah consumer protection rules, failing to return a validly requested refund/deposit within 30 days is legally classified as a "deceptive act or practice". Furthermore, strict FCC customer service standards apply to billing resolutions: The Rule: Refunds or credits must be issued no later than the customer's next billing cycle or 30 days following the resolution of the request, whichever is earlier. I would BEWARE of their policy....GO ELSEWHERE IF AT ALL POSSIBLE!! Michael Beyer

Took some time and lots of calls but it looks like today my request will be completed. The actual…read moreinternet service is pretty solid.

I sent multiple inquiries out to installers and only 2 locations actually responded with either a…read morephone call or a email. Southern Utah TV and Satellite responded by the end of the business day that I placed the inquiry with a phone call. I am very happy that I selected Southern Utah TV for the installation that I had requested. The installer, Jacob, was excellent!

They never return phone calls no matter how often you leave messages. Very irritating.read more

Excellent service. Have had trouble-free service since day one with them. Highly recommend them.read more

We finally cut the cord on cable. We signed up for their residential service, and will stream our…read moreTV. They were very thorough, friendly and solution-oriented. They put the "service" back in Customer Service. Great people!

Do not live up to their promise. Use inaccurate speed meter to 'prove' speed. Even with that they…read morefall 200% short of what they promise for the price. OVER PRICED period. (Same on me for not dumping them a long time ago).

For most people in remote areas, awi is the only option for internet. Still, having now used them…read morefor 6 months, I would literally tether off my cell phone before ever using them again. I paid for their best service ($149 approx a month) and was barely getting 20 mbps if that. I could stream any video and even webpages wouldn't load right. It would be so bad that my one bar of service was faster than waiting for my internet. I had their tech guy come out who flat out informed me their towers can't support the users so how much you get will fluctuate no matter what you pay. (sounds like a lawsuit waiting to happen). AND THIS IS HOW GOOD IT IS WHEN IT WORKS! Lol I asked for a specific quote to buy my own space on the tower (dedicated fiber or something like that they call it). Didn't even get a call back. I've got a couple days left or AWI and then praise the lord I can get TDS. I'll be paying 50% the price for 20x the speed. How sad.

I never review anything, but this company is terrible. They canceled our service for days WITHOUT…read morenotice, and we were told there was nothing they could do until we scheduled to "upgrade," as they are going to quantum fiber. I wouldn't have minded had I been notified, or received ANY type of communication. Once we scheduled, they restored our service. Felt like they backed us into a corner, and gave us no other option. Shady business.

Internet in St. George can be very challenging. We recently had a street wide CL outage, and we…read morewere very fortunate that we got hold of the right people, because it was a very challenging fix. Not only did they get out and fix the cut cable within 24 hours, but they gave us their local numbers in case there were further problems. One of the Repairman actually helped us get all of our multiple items back online. He stayed until all of our smart items and both the garage door openers were back online. Thanks to Russ and Cole we are up and running once again.

I unfortunately have Direct TV and, while the channel selection is nice... I am still upset that…read moreit has been many months since I was promised a New customer gift of a $100 visa gift card... I was told by many people that this is just a scam that they use to get people to sign up for their TV service...Well it worked on me... Every time I call and try to resolve the issue, the customer service reps hardly speak English and tell me that I'm lying or that I never was told by anyone that I would receive a gift card... I'm fed up with the lies of the Direct TV customer service/ sign up representatives... I signed a contract and I am keeping to my promise to keep their TV service for 2 years, otherwise I have to pay a hefty penalty... it's ridiculous that Direct TV / AT&T has to lie to people to get them to sign their contract... People want cable... they'll get your service without the deceit and having to be called a liar by your customer service associates...

Had DirecTV installed a couple weeks ago and the technician did an excellent job. DirecTV is…read moreworking great. Ask for Charlie. On time and excellent work.