My technician TJ was awesome…read more He explained everything that was needed to be done and the cost associated with the repairs. He was quick and clean and I will definitely use him going forward. I highly recommend this company *****

Extremely questionable business practices. I called to…read morehave the condensate drain cleaned out and inspected. Trane Unit, 9 years old. Techs came and said the internal drain pan was rusted and leaking and couldn't be replacements because it was welded to the coil. They stated by the time everything was fixed, it just be better to replaced the unit. Water was leaking and staining the ceiling and walls and I had no time to double check what they were claiming. Photos provided were hard to decipher but showed a rusty pan. Then I got a quote for the unit replacement ($15k !) for a brand I never heard of. I should have done more research but told them to proceed. The next day two different techs show up with the unit. I mentioned to them, by the way, it never came up but the condensing unit is right behind our bedroom and if the new one is any louder than the Trane unit, I don't want it. The tech said that this brand is known for being louder than Trane and Carrier. They put me in touch with the sales guy and he said the next unit up that is quieted would be another $2k more. I said fine, proceed. In the mean time, the two techs went up to inspect the AHU. They were up there for awhile and came down and stated that the unit and auxiliary drain pan (not the primary) were pitched in the wrong direction. They adjusted everything and cleaned out the drain line and stated everything was now draining properly. When I asked about the rusted primary drain pan inside the unit, they stated it was plastic and just fine. The coil showed very minor signs of oxidation but nothing to be concerned with. So impossible for a plastic pan to be welded to the coil. I asked if they recommended replacing the unit. They said they saw no reason to. This was 2 weeks ago and all seems to be fine. So, I very nearly spent $17k on an inferior unit I didn't need. Unbelievable. These techs at Rescue One work on commission and upselling. Some have integrity. Others do not.

These guys were awesome! They helped me repair some fixtures around my washing machine. Super…read morenice, great pricing. They also came out really quick. 10/10

Highly recommend! We discovered a hot water leak coming through the wall and initially weren't sure…read moreif it might be coming from underneath the slab. Alan came out, carefully diagnosed the problem, opened the wall, located the leak and repaired it, all for a very reasonable price. I especially appreciated that he was honest, knowledgeable and didn't try to upsell us or turn the repair into a bigger job than it needed to be. It's refreshing to find an independent plumber who is fair, thorough and trustworthy. We will absolutely call him again for any future plumbing needs!

Travis and Sons, represented on our service call by their plumber named Corey, analyzed a major…read moreproblem with our shutoff valve and fixed it within the same day as it was reported!! Amazingly fast response that solved a significant water flow problem to the whole system. Corey was extremely polite, knowledgable and did a great job in explaining what was happening to the component on the shutoff valve that was causing the failure. He replaced the part, checked out the entire system and restored service all within 45 minutes. Really competent folks, who are very familiar with Fountain Hills high pressure main water supply, and know their way around all the plumbing systems in the home. Would recommend them anytime. Paul

While we were away on vacation our new kitchen faucet became loose. Called Travis & Sons, not…read morerealizing that the original owner, Bob Travis had sold the company. They charged me $ 325 to screw the faucet back on. My friend, who was watching our dog, said it took all of 10 minutes. Outrageous!!

We called about a year ago with an issue with our sprinkler system. We made an appointment, they…read morecame out and provided us with a free quote, we had the work started and a rainstorm came through. Despite the rain they completed the job on time, and it was the exact cost of the quote. We have used then numerous times since then, and have had nothing but the greatest service from the nicest people and excellent work. Highly recommend Thanks to the entire team

Our water heater stopped working on Sunday. Was able to make an appointment for Monday. Then had a…read morefamily emergency and had to cancel. Easy enough to make another appointment for the next day. Kosta came out and diagnosed the problem. Had to replace the water heater but luckily he checked and it was still under warranty. Payton came out later that day with a new water heater. He did a great job of removing the old one and installing the new one. He also cleaned up the work area. Friendly and efficient worker.

Love these guys! We just chose them randomly when we had our first problem in our house. Haven't…read moreever needed to go anywhere else. They're friendly, helpful and they're great about seeing you quickly. Their prices are reasonable, and they work quickly. The guy who usually comes out here (our house has a lot of problems), tends to offer cost-saving alternatives when he can.

I contacted Apache Plumbing Services to install a water heater I purchased at Home Depot. These…read moreguys were incredible. They showed up on time, were very professional, knew their stuff, and did a real high quality install. They took the time to walk me through the use of the smart water heater including setting the temperature setting up wifi and how to register my warranty. These guys deserve your business. They have honest and fair pricing. Seriously... trust me. Just call them and stop shopping.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

UPDATE: Since my original three-star review here I was contacted by owner Ty "Mont" Stephenson…read more(who responds to most reviews) to make the matter "right". He even came to my house and spoke with me in person. At first I was very impressed and grateful. But that is where this story took an ironic turn for the worse... I had questioned his previous guys and him over and over about namely what safeguard should be there to prevent another faucet cartridge failure from instantly leaking and seeping into my wall and to my living room and electric wiring below yet again (as just happened with a waterfall downstairs when someone unwittingly took a shower before I called them), but my concerns were dismissed and I was deemed "paranoid". To me it seemed only logical that something so simple could cause so much damage without one, but they are the 5-star experts, so what do I know? After all, the owner himself came to my house and doubled down on what I was told by his young plumbers earlier, that there is no such thing; he even insisted that the loose spinning chrome sleeve between the handle and the wall I brought to their attention was normal and just for "aesthetic purposes". I was resigned to give up but later when another plumber came to deal with the same type of cartridge failure causing the same backward leak toward my wall in the identical downstairs tub, I was completely vindicated. Not only was its identical chrome sleeve snug firmly in place but there WAS INDEED a crucial specific Delta part-specific O-ring (see image below) where the escutcheon meets the wall, and this time because of its presence, my wall and flooring behind THAT tub was dry as a bone! Ironically, even if I hadn't had the huge downpour thru my electric chandelier from the tub above and relayed it to his guys before they came, they could instantly see without even picking up a tool that the chrome sleeve was spinning freely without that protective O-ring holding it in place. This should have been the first thing they notified me of due to the serious implications -- even if I HADN'T had the destructive flood in my living room and even if I HADN'T asked his first guys and Mont himself repeatedly if there was something that was supposed to go there due to the serious risks. But there WAS -- and I DID. When I later contacted Mont after all their denial to inform them that I had been right all along, his tone instantly changed from concern to dismissal, telling me "Oh, maybe you can buy an O-ring off Amazon" . Then all communication ceased and he failed to respond again to my follow-up messages; the jig was up. However, once I later involved the AZ ROC as a result, and they set up a date to inspect their work, Mont invoked the option to refund me instead of having it investigated, thus effectively canceling the ROC report and saving his business's reputation. Maybe they figure it is more cost effective to cover up a failure on their part as most customers will never investigate, and to refund only the occasional one who calls them out or when they face accountability with the ROC (even for the shoddiest of work the ROC looks the other way if the contractor refunds the customer to preserve their standing -- and license). It's a small price to pay for a high-price plumber if they can always cover their tracks that easily leaving no marks on their record, no matter how many reports there may have been. A few days later the spout started leaking; apparently the new cartridge was installed with one of the seals inverted. At this point it is clear that this was either an issue of calculated deception or complete ignorance of a huge hazard on their part. It is up to you the customer to decide which of those traits you find more redeeming.

Dave is an incredible professional. I could tell he has immense passion and knowledge of his…read morecraftsmanship. Most importantly, it is super rare to find quality, honesty and integrity all in one individual whom you can trust. From the initial consultation of my water heater and shower head issues, he was prompt to respond despite his busy schedule and provided insightful & generous recommendations. Today he even managed to fit me in his schedule and upon arrival, he was able to precisely diagnose and resolve the issues. He also helped me identify that the water heater part in need of replacement was still under warranty and recommended cost-saving solutions. The value and quality received are unmatched. I'm truly grateful to have found such a kind and trustworthy professional who absolutely lives up to the amazing reviews. I look forward to entrusting Dave with any plumbing issues and would recommend him to any family, friends and neighbors in a heartbeat. Definitely give Somers Plumbers a call and you'll know what I mean! Thank you Dave!!

Somers Plumbing was prompt and knowledgeable as well as worth the cost and I would absolutely hire…read moreagain!

Mike took the time to try to explain everything in detail over the phone to ensure I understood…read morewhat needed to be performed and how it would resolve my issue. Dennis was on-site performing the actual work and was patient with me as I asked question after question. Will use them again for additional plumbing issues I may encounter and highly recommend them.

Water heater was replaced with the brand I requested. Manny was very professional and did a great…read morejob. The pricing was great and I would recommend him