Dennis is very thorough knowledgeable and experienced. Explains…read more options and works with you for the best options for your needs spiders, ants, pest that invade your home or your Yard I've used him for spiders and ants in the house. great service, very friendly, reliable communicative response back to your messages and text 15 minutes or less. Definitely recommend this buis and Dennis.

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

Friendly service and great attention to detail. Erica was great and worked with us to keep our dogs…read moresafe during our service.

Erika serviced my property today in 100°+ heat. With this heat wave and humidity from the hurricane…read morei've been seeing a lot more ants in my house along with the typical outdoor spiders this time of year. Rather than treating this like a routine service, she took the time to find the root cause areas and was not at all deterred by the heat. Above and beyond!

We initially had a few issues come up with the treatment, but once we were connected with Bryana,…read moreeverything was smooth sailing. She is extremely responsive and helpful. Would highly recommend.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

These guys are amazing. They were professional, friendly, and economical. They also provided with…read moreexplanation of everything they are doing detailed to ensure we understand.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

My parents have been using Active Pest Control for the family homes for years. While they were out,…read moretoday was my first time meeting Alonso, and I just had to leave a review. Alonso was absolutely outstanding. He was friendly, personable, professional, and incredibly thorough. He didn't rush through the service--he carefully inspected and treated the entire property, answered my questions, and made me feel like my home actually mattered to him. It's rare these days to find someone who takes that much pride in their work while also making the customer feel genuinely valued. Alonso's kindness really stood out, as well as his positive, "aim to please" attitude. By the time he was finished, it honestly felt less like a service appointment and more like a helpful friend had stopped by to make sure everything was taken care of. This handsome man is destined for greatness, no doubt! Active Pest Control is fortunate to have Alonso representing the company. If you happen to get him as your technician, consider yourself lucky. Thanks again, Alonso, for the exceptional service. I hope our paths cross again at my next service appointment!

We requested a one time general treatment and Anthony was super friendly and knowledgeable when we…read morehad questions about the treatment and preventative measures when he got to our house.

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

5 Stars! TJ is Honest, knowledgeable, kind, takes good care of his customers! He found a spot I…read moredidn't even realize we had with termites in it for our annual inspection. All other areas they had previously treated were good. Thank you!

Apparently they don't do their own work. Wish I knew that when we first got the house. They…read morecontract other companies and we had no idea who they were. Been trying all day to reach out to them and have received ONE call back when I had just got into work. I was unable to answer and they have yet to call me back despite me calling 4x. The company they hired has horrible reviews. Feel free to look for them... next generation fumigation. Looks like we already have termites despite this fumigation done less than 4 years ago. Having someone else come out and help us with our situation.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Good communication. Good work Thanks for being reliable &…read moreon time Fumigation went smooth

Quick to respond and gave options of termite treatment, however, given the type of termites we had,…read moregave strong recommendations for fumigation. His price was very competitive and he was very responsive to any questions during the service. His post treatment warranty is what clinched it for us. Would definitely use his service again for other pests!

I'd give more than 5 stars if I could. Helped us out in a pinch, very fair pricing, solved the…read moreissue in one day.

Reliable, helpful, thorough, and also a very caring man! I understand it makes sent to not spray…read moreon rainy days. I definitely prefer being bug-free and Milton does the job!