My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.

After having a terrible experience on an installation with Best Buy, we were pleasantly surprised…read moreto find the Stereo Shop. We needed a radar detector hardwired in to switched power. They were able to fit us in quickly and do the job that Best Buy could not. They were professional and friendly. The work they did in the car was extremely neat, they did a nice job, and did so for a very reasonable price. In fact, they were even on the lower end of the price range they quoted us. They have made us a customer, as in any future vehicles we purchase, we will come here FIRST.

What a great experience again with Chris at the Stereo Shop. He was very helpful on all three phone…read morecalls I made to him trying to figure out issues with my marine stereo system. When I took in the amp believing it was the problem he spotted an issue and sent me home to try again. It worked! He didn't make any money from me but gave incredible service. I would recommend anyone call or visit them first. I don't remember feeling this good about customer support. An absolute 5 star rating.