Glow Nail Bar

173

281

644

5 months ago

I decided to visit Glow Nail Bar in a whim. I had grabbed something to eat next door and randomly stopped in. It is really nice on the inside and the front desk staff was friendly. It was the weekend so it was PACKED but I was seated immediately. I was seated in the last pedicure station so it was a bit cramped because it was close to the wall. My nail tech was Vicky and she was great. She was nice, thorough, and gave a great massage but was a little rough at times. I got the Sugar Scrub Pedicure with gel polish. The prices were on par with other shops. I had a great experience and would likely go back. read more

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Jazzlyn S.

0

3

0

16 days ago

I've been going here ever since it opened. LOYAL customer. Went to a couple other nail places here and there when I don't want to make the drive, but they were never as good at Glow and now I ONLY go to Glow. I live 25 minutes away, but I always go back to Glow to get my pedicures cause they're THAT GOOD. Occasionally gotten manicures done, only because my job requires me to have short bare nails, still loved the experience. LOVE how clean and sanitary it is. New tools, lined bowls, new packaged products every time. Never have to worry about getting an infection or anything. Every staff member is super friendly and polite. The paint job and services are top notch every time. LOVE LOVE LOVE the place. However, recently, in the past several months, service/environment has been sub-par. I've noticed, Chan, the owner isn't there as much. The music is loud club style, not relaxing, which is whatever. But my main gripe is that the VIP room isn't being treated as such. I pay $100+ for my pedicures every month because I love how empty and relaxing the VIP room is. It's supposed to be and usually is near empty, quiet, relaxing. But recently it's been packed with people chatting away on their phone, with each other, people not paying for VIP service. Today the technician (I won't name names), was chatting away gossiping about a friend to another employee while doing my pedicure! I understand that if they don't have room, they will use the VIP room for regular pedicures, but that's totally unfair to people paying for a VIP service and not receiving it. If I'm going to experience this moving forward, I might as well look for other places. The same experience for half the price. I really really hope that changes are made so I can keep going back here. read more

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Blair T.

10

17

6

22 days ago

I've been to this salon twice, a year apart. The first visit, in February 2025, was pleasant, but the results were low quality. A gel-X nail popped off a week after the service. Although the pedicure looked nice, the amount of dead skin left on my toes was excessive. Fast forward to two weeks ago. I was dealing with deep grief and needed a relaxing experience, but it was anything but that. My gel manicure was rushed, and my cuticles have been peeling for the past two weeks. The polish started cracking after a week, and the polish on my thumb is chipped. The pedicure looks as though it was done two months ago. The technician did the worst job I've ever had. I also had to fix her sloppy work when I got home because it was that bad. I even had to go back after leaving because I noticed she didn't even paint my pinky toe. It was neither a good look nor the vibe I needed. I felt rushed, forgotten, and then rushed again. Never again. read more

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Victoria S.

Elite 25

18

94

104

10 months ago

I've been coming to Glow for a few years now, and I absolutely love it. The salon is very clean on the inside, and while getting serviced they offer wine, soft drinks, and water. The prices are listed online and overall they are priced competitively with other nail salons in the area. I only go to BeBe, and each and every visit is a 10/10 experience. BeBe is the absolutely best. She has done my nails for my engagement, my photo shoot, my wedding, my vacations, and just any other time I want to get my nails done! Most recently, I came in wanting to get a set for the Beyoncé concert, and BeBe did amazing! I showed her an inspiration picture and she did exactly what I wanted. Would highly recommend. read more

Glow Nail Bar - Nails by BeBe - Nail Salons Near Me - Gambrills, Maryland

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Melody A.

Elite 26 All-Star

794

371

5424

1 year ago

The inside of this salon is beautiful. I really love the top of the line pedicure. You get the VIP treatment baby. They take you to a private area, give you snacks, cocktails, a heated neck pillow, personalized care and after your pedicure is over they treat you with a 5 minute neck and back massage. That's how you treat a VIP. Just make sure you get an experienced nail technician that knows how to do all the latest trends, styles, designs and services. Enjoy! read more

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Glow N.

Thank you so much Melody for your wonderful feedback and kind words!…

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Kim S.

1

12

0

1 month ago

BeBe is the best nail tech. In and out and my nails still looks good after 4 weeks.

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Nyah. C.

0

2

1

5 months ago

They used MMA on me! Beware, the salon is nice but I spent too much for illegal products to be used on me. read more

Glow Nail Bar - Slimey soak-off - Nail Salons Near Me - Gambrills, Maryland

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Alexandra S.

0

3

1 year ago

How did I pay $70 for a gel pedicure that looks like this, all polish on my skin. Service was too fast, the guy was rushing and this is what i was left with. read more

Business owner information

Glow N.

Hi Alexandra, this is Chan owner of Glow! I apologize for the…

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Adam T.

0

1

0

5 months ago

I came for a walk in appointment for a pedicure and waited 30+ minutes in the massage chair before someone came to begin the service. Although they were nice about it I couldn't help but feel like i was being singled out for some reason... I have been here before and received quality service I'm why i wasn't prioritized as a customer but I very disappointed. read more

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Glow N.

Hi Adam this is Chan, owner of Glow! I do apologize for today…

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Kim S.

210

531

1713

1 year ago

David is the best! This nail bar is by far the best in the area. You are offered water and other complimentary beverages. This place is Spacious, well lit and clean. The owner is amazing. Many colors of polishes to select from. They even have a point system that offers cash discounts. read more

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Kim K.

0

4

3

1 year ago

Glow Nail Bar is great! I have been going here several years now. I love the relaxing atmosphere. Bebe is awesome! She has been my primary nail tech and I always get great compliments on my nails. read more

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Dana S.

3

27

9

11 months ago

Make sure you ask the price BEFORE your service. I just paid 80 for SNS dip on my real nails. $10 for the manicure and $10 for French dip. INSANE! read more

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Ashley K.

15

148

25

2 years ago

I had a very pleasant experience at Glow Nail Bar! The service was good and they offered many drink options. The space is very big and tranquil which helps set the pampering vibes. And my nail tech was really good! I accidentally messed up my toe nail polish while walking to get my finger nails done. They immediately addressed it and made sure everything looked good to me before I left. I will be back for sure! read more

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Glow N.

Thank you so much Ashley for coming and your kind words and review!…

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Jolanda J.

0

1

10 months ago

Kelly is an amazing nail technician. Her quality and designs are a 10. I would highly recommend you give her a try. read more

Glow Nail Bar - Gel ombré manicure - Nail Salons Near Me - Gambrills, Maryland

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Micah R.

0

22

15

1 year ago

I went in for Gel X for the first time and a pedicure. Mina did a fabulous job!! It's almost two weeks and my nails still looking amazing and i got a discount for being a first time customer i'll definitely be back read more

Glow Nail Bar - Gel X Full Set - Nail Salons Near Me - Gambrills, Maryland

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Chris E.

50

19

9

2 years ago

Once again Calvin did a fantastic job. He knows exactly what i want and like. I am forever Glow/ Calvin Client. The BEST nails salon!!! Thank you Calvin! read more

Glow Nail Bar - Walnut Brown - Nail Salons Near Me - Gambrills, Maryland

Business owner information

Glow N.

Thank you so much for coming and we are glad you have enjoyed your…

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Frederick G.

Elite 24

252

34

116

2 years ago

I come here once a month and the experience is unproblematic, friendly, and professional. Every time I come Chan greets me and makes his batches of mango mimosas (delicious)! Its a beautiful establishment, very illuminating and clean. I request Kelly who is amazing. She is efficient, friendly, courteous and PUNCTUAL. I love this and recommend this place 1000x over. read more

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Glow N.

Thank you so much Frederick for coming and hope to see you soon!

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Tracy J.

122

13

5

1 year ago

The wait to be seen was 30-40 min but I should have made an appointment. Of course a nail salon is going to be busy on a Say afternoon. But once I was seen my nail tech Emily was so sweet, professional and we made small talk. My nails were a horrible mess and she made them look pretty. I'm not normally a woman who gets manicures but definitely pedicures and I'm so glad I did. read more

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Skyler W.

5

3

2

2 years ago

I really wanted to treat myself because I always do my nails myself. I got a milk and honey pedicure and the person that was doing my service was Lynn. The sugar scrub she was putting it on like lotion- barely rubbing it in. Didn't really trim/push back my cuticles Did not shape my nails they are uneven and have sharp edges. When she was painting my nails she put on her glasses and was really focusing and was fixing it up with a brush. But more than half my nails are not completely painted. A lot of missing spots. My friend got a basic manicure by tiff She picked out a light pink shade and tiff left to grab it after her saying no to gel. Tiff ended up just giving her a clear coat that was in a pink bottle. (My friend thought it was the pink she chose) She got an almond/round shape and it was uneven on the sides (one side was more angled than the other on one nail for all of them). A lot of people were recommending this place to me and I was really disappointed with the service. I could have just gotten not the best technicians. The vibe was great and it was packed inside. read more

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Business owner information

Glow N.

Thank you so much Skyler for coming snd apologize for your…

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Donna J.

0

48

19

1 year ago

So excited to get a whole set of nails spent a week looking at pictures brought it in and unfortunately, I got Theo he barely looked at my picture. He had no communication skills at all and I just left miserable. I got three days till my vacation so I'll be heading to a new salon to try to get these ones fixed. They're so wide they're like fans off my fingers, and the first thing I said is please make them fit my finger so disappointed I did pay I just left read more

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Dez ..

0

10

4

1 year ago

First time going and I was a walk in. I wanted to get acrylic overlay on my natural nails after wearing gel polish for about a month. I was paired with Hayley who listened to my desires to continue growing my natural nails. We discussed a variety of options and decided on Dip Powder. I showed her a picture of what I wanted and explained I like clean, classy, but a corporate baddie look. She executed the look I was going for and still made them look like acrylic. I will return as I've found my new nail tech. Love this for me! read more

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Kecia B.

0

51

5

2 years ago

I went and got my nails redone for free. They look nice. I was very thankful for the excellent customer service. Thanks Elvis. read more

Business owner information

Glow N.

Anytime Kecia, thank you so much for giving us a chance to redo your…

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Nicole R.

0

5

1

1 year ago

I've been going to Glow Nail for a few years and have recruited several friends to this salon. I drive from Baltimore to see Bebe, she's the absolute best! - definitely make an appointment in advance to request her, she gets booked up quickly. Lots of colors and services to choose from, extremely clean, snacks and drinks are always offered and they have a reward system for every visit! read more

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Tyahnna G.

Elite 17

220

84

409

3 years ago

A month later and my nails have grown out... My nail beds are damaged from being filed way too much. read more

Glow Nail Bar - A month later and you can see the damage caused by over filing, my cuticles just stopped peeling. - Nail Salons Near Me - Gambrills, Maryland

Business owner information

Glow N.

Hi Tyahnna, this is Chan, owner of Glow Nail Bar! I am sorry that you…

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Julia B.

0

9

6

1 year ago

I love this salon! Wendy did my nails twice and did an amazing job both times. She is awesome at dip power! read more

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Krystal M.

121

27

52

3 years ago

Went to Glow Nail Bar for the first time and loved it! Everyone was so kind and my nail tech Lynn did a great job with my pedicure and manicure. I've been going with the dip for my nails and she did a great job. They look so natural instead of bulky. The main thing I appreciated about this business was that it is really clean. That is so key. I'll be going back for sure! read more

Business owner information

Glow N.

Thanks Krystal for your visit and kind review, hope to see you soon!…

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Kimberly R.

3

5

2 years ago

Angela is the absolute best. She does every design perfectly and has my nail growing healthy. I am so glad I found her. read more

Business owner information

Glow N.

Thank you so much Kimberly for your wonderful review and kind words!…

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Kee C.

20

54

180

3 years ago

I have had services at glow nail bar 4 times... Pros: - New Nail Spa - Clean - Serves beverages (including wine) and refreshments - Friendly management - Pleasant admin staff - Member program where you earn points and $ off services - VIP area for luxury services Cons: - Not all nail techs created equal (meaning they don't all provide the same level of service here) - Can be pricey when looking for specific designs - Some of the techs won't acknowledge if they are unable to do a design and try anyway only to mess up (in my situation the nail tech performing my service asked another colleague to come over and do the design --- which didn't come out as I would have hoped) - When management is out, the techs don't seem as on point as I have seen them on previous visits Summary of my services: Royal Pedicure (VIP) - $85 Gel Manicure - $40 Nail Design - $20 Overall: It's a nice nail spa compared to others in the area. Varying on your service selections, it can become a bit expensive for what you get. read more

Glow Nail Bar - What I got for an additional fee of $20 - Nail Salons Near Me - Gambrills, Maryland

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Business owner information

Glow N.

Hi Kee,…

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Michelle B.

Elite 25

1494

359

1696

2 years ago

I've been to this nail salon 3 times and 2 out if 3 have not been favorable. This will be my final visit. Came in for a simple pedicure as I am attending an event this evening in DC. I have gotten an "American" pedicure for years in DC, NJ, Philly & NYC/NY state. Pink base & Funny Bunny which softens the stark white of a regular French pedicure. But today I'm told if I get the American pedicure the polish will not last because the white part of polish is hand drawn and works best with gel, otherwise it will jot last. Scratch my head as I have gotten American manicures & pedicures for almost 2 decades. Just selected another color and graciously left. I'm not arguing or debating over a pedicure. Ruined the vibe I was feeling so, will make alternative options in the future as this salon hasn't worked out for me. The nail technician was nice however he put too many coats of polish on my toes, I left disappointed. read more

Business owner information

Glow N.

Hi Michelle, so sorry that you didn’t get what you wanted, but we did…

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Belinda C.

0

7

2 years ago

Went in without an appointment and was taken in right away. Kenny did a fantastic job. Got gel nail with French. read more

Business owner information

Glow N.

It looks Stunning Belinda! Thank you so much for your kind words and…

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Bri M.

0

9

8

2 years ago

Another amazing rating for Kathy who handled my birthday/vacation nails with sooooo much care! She took her time and made me feel super pampered even on a busy Saturday. Glow nail bar is the best - everyone is super friendly, attentive & accommodating. read more

Glow Nail Bar - What I asked for at the top - what Kathy did is at the bottom! very happy with how it came out. - Nail Salons Near Me - Gambrills, Maryland

Business owner information

Glow N.

Thank you so much Bri for your wonderful review and kind words! Hope…

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DeAnna B.

155

3

1 year ago

I've been going here for about a year now and Angela is theeee best tech! She's pleasant, consistent and reliable! Most definitely the best tech I've had in a great while!! read more

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Janice E.

0

2

0

11 months ago

Gel pedicure was ok but no leg massage and no one offered a complimentary glass of wine. Did not experience a luxury experience at all.

Business owner information

Glow N.

Hi Janice, this is Chan Owner of Glow! I do apologize for the…

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Ebony J.

181

14

5

1 year ago

You know they gossip about you right to your face, in their own language, right? It was seriously disrespectful, and my nails weren't even that good anyway. Will never return again. read more

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Celeste A.

0

6

0

1 year ago

I have gone to almost all of the nail salons in this area and have been very disappointed. I started going to glow when it first opened and I am still going. I like that Chan's very involved and I believe he wants customers to have a great experience. I enjoy having Kathy as a technician she is great! The only thing I don't enjoy is the boring spa music. read more

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Kesha J.

Elite 24

107

208

610

3 years ago

Jonathan is my constant nail technician. He is very detailed, professional, and polite. He listens to your concerns, wants, and delivers exactly what you expect. I am usually a classic short nail dip type but this time I asked for something a little different for an upcoming vacation. I am pleased. He takes his time so make sure you have the time to get pampered. Also, go during happy hour 1-3pm Mon-Thurs for a 5% discount. Thanks Jonathan. read more

Glow Nail Bar - Nails by Jonathan - Nail Salons Near Me - Gambrills, Maryland

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Business owner information

Glow N.

Thank you so much for your wonderful review with Jonathan and we are…

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Jori C.

0

8

4

2 years ago

I was in the area for a birthday party but also needed my lip waxed before nail salons closed. I never have been here but it was the closest to where I was going. I just needed a lip wax. This lip was for my birthday. The salon was very nice looking however the lady who waxed my lip either left a bruise or burned me with the wax. This has never happened to me before and I will never be coming back here! read more

Glow Nail Bar - Bruised or burnt lip - Nail Salons Near Me - Gambrills, Maryland

Business owner information

Glow N.

Hi Jodi, this is Chan, Owner of Glow, may I ask who service you! Our…

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Chelpal N.

0

1

2 years ago

This is my second time coming to Glow Nail Bar. The nail shop is clean I have no complaints with the staff. My nail tech was Elvis. He did a great job of doing the designs I wanted , giving suggestions what would look best and the results were good. I recommend Glow Nail Bar to mom she came here as well and enjoyed her experience. read more

Glow Nail Bar - Halloween theme, acrylic gel, nails - Nail Salons Near Me - Gambrills, Maryland

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Toya P.

31

33

11

3 years ago

Tech's name is Jacob not Jason...I need to wear my glasses at all times!!! Anyways!! Went back yesterday and received the same stellar service!! Thanks JACOB!! read more

Business owner information

Glow N.

Thank you so much Toya for your wonderful review and kind words! Hope…

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Melissa L.

38

9

1

2 years ago

I am very particular about my nails but Miriah does really great work. The salon is clean and the staff is friendly.

Business owner information

Glow N.

Thank you so much Melissa for coming and hope to see you soon!

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More info about Glow Nail Bar

200 Waugh Chapel Way Suit
Ste 200
Gambrills, MD 21054
Directions
(410) 774-9898
Call Now
Visit Website
https://glownailbarmd.com

Services

Hours

What time does Glow Nail Bar open?

Glow Nail Bar opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Glow Nail Bar opens at 10:00 AM on Sunday.

What time does Glow Nail Bar close?

Glow Nail Bar closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Glow Nail Bar closes at 6:00 PM on Sunday.

Mon-Sat 9:00 AM - 8:00 PMSun 10:00 AM - 6:00 PM

Payment methods

Does Glow Nail Bar take credit cards?

Yes, Glow Nail Bar takes credit cards.

Services

Is Glow Nail Bar by appointment only?

No, Glow Nail Bar is not by appointment only.

Outdoor Amenities

Does Glow Nail Bar have parking?

Yes, Glow Nail Bar has parking options.

Other Amenities

Does Glow Nail Bar have free WiFi?

Yes, Glow Nail Bar has free WiFi.

From the Business

Specialties

Our salon offers a unique beauty and wellness journey tailored to your specific well-being needs. Featuring natural organic services and result-driven treatments, we are committed to providing you with insight into a better, healthier state-being. Our luxurious, modern-inspired salon seamlessly balances both your needs and appearance through spectacular spatial offerings, including signature spa pedicure and manicure treatments, stunning nail designs, top brand name products, and warm, welcoming space. There is nothing more important to us than your safety and comfort when you visit our salon. That's why we pledge to adhere to the highest industry standards. We sanitize and disinfect all reusable nail tools following state regulations. We always dispose of any devices that can't be disinfected. Please book an appointment, and let's pamper you today!

Meet the Business Owner: Chan T.

Come and ask me how Glow came to be! It’s a story of Love, Faith, and a dream that awaits us all!

Review Highlights - Glow Nail Bar

“The salon is clean and stylish and Chan's (the owner) #1 goal is creating a great customer experience.”

Mentioned in 14 reviews

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3.9(39 reviews)

4.0 mi

Nail Haven did a beautiful job on my daughter's nails for her senior prom! We normally both get SNS…read moredip with simple designs like different color french tips on each nail or line work at our regular salon, but for such a special occasion she wanted something more elaborate. After reviewing their work on Instagram, we decided to make an appointment here. Originally, my daughter wanted to stick with dip to maintain her natural nail length, but the nail tech explained that the specific design she requested could not be achieved with dip powder. She transitioned to Aprés Gel-X instead, and still made changes from the original inspiration photo to simplify needs and costs after consulting with the nail tech. The final result was absolutely gorgeous and prom-ready! The only surprise was the number of additional fees added throughout the appointment, so she called me a few times to confirm costs before proceeding. I was happy to cover it for such a memorable milestone event. In the end she got one nail with light blue french tip, two nails painted blue and two nails with painted butterfly or flower design on each hand where in her original design it was a different design on each nail. While we will likely continue using our regular salon for routine nails due to the pricing structure here, I would recommend Nail Haven for weddings, prom, and other special occasions depending on your design aspirations.

The tl;dr is there are some talented nail technicians here, but they nickel and dime the heck out…read moreof you, so that's why I had to stop coming, unfortunately. Pros: Black-owned (yes! I was so thrilled to support), cozy spa-like atmosphere, clean. Talented nail techs who do great work. Genesis was my favorite. Cons: - Everything is an added fee to where I felt taken advantage of. I had to pay $15 extra because I got a fill beyond the 2-week recommendation. Come on now. Also, every design seemed to fall in the "tier 3" category. I didn't even want to get designs because they were so high. I don't mind paying for good service, but at some point, you feel overcharged and not valued as a customer. - I don't appreciate that I've had a black mark by my name for a few nail technicians. If there's a problem, speak to me directly. One nail tech I had a black mark from, I came in contact with her brother, then found out she didn't even know there was a mark by my name and didn't know why. Odd. - Seems to be a higher turnover rate, so don't get too attached to one tech. I wish I could have been a longtime customer but the added costs no longer justify coming here anymore. But if you've got the funds, go for it!

These nail designs on both hands (4 designs total) cost an extra $50.

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Artisan Nailz

5.0(12 reviews)

1.1 mi

I've been with Jade since 2020, she's knowledgeable in her gift. I love her that she focuses on the…read morehealth of your nails which have my nails beautiful. All my years no one has ever educated my on my nail beds, or how often to treat my cuticles. I've been faithful ever since!

I have gone to Jade 2x now and each time has been wonderful! I recently moved to the Maryland area…read moreand had been to a few nail salons and was a completely dissatisfied with my nails. They were ungood. (Yes, I meant ungood-they were that bad). I typically get natural gel nails. After I went to the last salon and my gel nails lasted for a weekend, I searched for a new salon and found Jade on instagram. My nails lasted for over 2 weeks! They likely would have lasted longer if I was not packing and moving and cleaning. Beyond how happy I was with how long my nails lasted and how well they were done, Jade is a also a wonderful person and I have greatly enjoyed our conversations. Such a joy to be around. Her salon has a no cellphone policy which I greatly appreciated. It's a nice break from everything. I will be back again and again. Would highly recommend!

A RockStarr acrylic sculpture set (Freestyle)

Jade's choice designs

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Saleya Nails & Spa

2.9(233 reviews)

0.2 mi

I absolutely love Saleya Nails & Spa! I get a pedicure and fill every 3 weeks all year around…read more Trying does an awesome job every time. I'm never disappointed. Sandy did an amazing facial! This was my first facial in a long time. I will definitely add this service into my routine.

Saleya always comes thru in a pinch. I was in the area and broke a nail. I had an event later that…read moreday and refused to go with broken nails or chipped polish. I dropped in without an appointment. The shop is clean and maintains a chill vibe. My preferred tech was booked. I explained the service that I wanted (buildable gel on natural nails) and my particular needs. The front desk booked me with a very capable tech and I was pleased. I've also gotten pedis there. I've never had a bad experience.

XL Acrylics

Acrylics

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Acrylics

Nail & Tan Center

4.4(24 reviews)

1.2 mi

Clean, friendly place. Not the fanciest place in the area but always get a perfect dip manicure and…read morefor a reasonable price.

Family-owned and they treat you like family. My friend had the $30 callus removal pedi, while I…read moreopted for the basic at $25. Let me tell you, I've had lesser quality treatment at twice the price! The entire experience was just wonderful. Lien was gentle but thorough, and her massage was the perfect pressure and longer than I'd expect for a basic pedi. I will be a regular customer from now on! HEADS UP! The exterior of the business no longer says "Nail and Tan Center", so I thought I was in the wrong place!

October/Halloween nails. Lowkey my faves.

Other hand of celestial nails.

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Pedicure

Le’s Nails & Spa

3.0(52 reviews)

0.3 mi

I recently booked a gel manicure and regular pedicure with Jade at Le's Nails & Spa. I chose black…read morefor both my nails and toes, with a gel finish on my hands. To start on a positive note, Jade did a fantastic job on my pedicure and she truly does great nail art. My toes looked amazing. However, I had ongoing issues with my gel manicure. I got my nails done on a Wednesday night, and later that same night the polish started chipping. I initially assumed it was my fault, possibly from prepping dinner. I called the next morning and scheduled an appointment to have them fixed. I went back on Thursday, paid to have them redone, and tipped again -- no problem, because I believed I had caused the issue. Unfortunately, by Friday night, the polish began chipping again and completely popped off several nails. I hadn't done anything strenuous with my hands. I called Saturday morning, and the front desk receptionist informed me that several other customers who chose black had been experiencing the same issue. He advised that I would need to speak directly with Jade to schedule a fix. When Jade returned my call, she repeatedly told me she "couldn't put black polish on my fingers," but never initially mentioned that there had been known issues with the black polish. I only learned that after speaking with the receptionist. She offered me a discount to fix them, but I had already paid twice -- and tipped twice -- under the impression that the problem was something I had done. At that point, I didn't feel I should have to pay again for an issue that clearly wasn't my fault. When I returned to the salon, Jade's attitude felt cold and unapologetic. There was no acknowledgment of the inconvenience, despite the fact that I live 30 minutes away and had already made two extra trips back. I only needed six nails fixed, and it didn't feel like my situation was treated as a priority. In the end, she did fix them without charging me -- which I appreciated, because I would not have paid again. But overall, I left disappointed. If the issue with the black polish had been communicated honestly from the beginning, this entire situation could have been handled very differently. Accountability and customer care matter, and unfortunately, this experience fell short

I had a Great experience !! Thanh the nail tech did great job and very detailed and took her time…read moreon each nail!!

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15 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Lauren S.

129

13

8

2 years ago

I recently had a fantastic appointment at this salon, and I want to remember the three names that made it special - Wendi, Kenny, and Elvis! Despite arriving 10 mins late due to horrible traffic, they were incredibly accommodating and ensured that I received top-notch service. Elvis took the initiative to match me with Wendi, a skilled nail technician who expertly shaped my almond nails. Wendi was gentle and meticulous when removing my acrylic nails, taking great care not to damage my natural nails. Kenny then shaped my nails to perfection. The entire team has fantastic personalities and made me feel welcome and at ease. The online booking tool is a bit cumbersome because you have to select every little thing you want before your service or they may not have time to do it so that's something to beware of. The salon is immaculately clean and inviting, and the complimentary wine was a lovely touch. The front desk receptionist is super sweet and she was also friendly and easy to chat with. I will definitely be returning to this salon and highly recommend it to others! PS. The owner Chan is the best! read more

Cheryl J.

49

244

378

1 year ago

I visited Glow Nail Bar in Gambrills and had an unfortunate experience with my nail technician, Theo. He wasn't personable, making my first visit quite unpleasant. Throughout my gel pedicure, he kept glancing at his watch. I tried to lighten the mood by jokingly asking if he had a date, but he didn't even respond. It felt like he was more interested in leaving than giving me a quality service. My daughter pointed out that the gel polish looked sloppy, with uneven lines and inconsistently filed toenails. Frustrated with the service, I was eager to leave his chair. Overall, it was a disappointing visit that needs improvement in customer interaction and professionalism. read more

Chloe O.

0

1

1 year ago

I had an amazing experience at Glow nail bar From the moment I walked in, the staff was welcoming and professional. The atmosphere was clean, relaxing, and stylish, which made me feel right at home. My nail technician, Elvis was incredibly skilled and attentive, ensuring my nails were perfect from start to finish. I appreciated the variety of polish colors and the attention to detail in the manicure and My nails look flawless, and I left feeling pampered and refreshed. Highly recommend this place for anyone looking for quality service and a great overall experience!" read more

Charisse R.

184

21

11

3 years ago

I've been on the hunt for the perfect nail bar/salon for ages. For five long years, I've been trekking 45 minutes to my old nail salon. But finally, I think I've found my new home at GLOW. The atmosphere is so calming and serene, and I was even offered a refreshing drink upon arrival - wine was also an option! My nail technician, Jonathan, was simply incredible. He made me feel so at ease and pampered, checking in with me throughout the treatment to ensure I was comfortable. His level of professionalism was truly top-notch. Needless to say, I'll definitely be back! read more

Alejandra S.

0

1

0

2 years ago

I want to speak in two employees Timmy is such a great listener when it came to my nail design, he did exactly what I asked, also he took his time and my pedi was soooo relaxing! I was relaxed! My pedi came out AMAZING! Next is Mariah she has been so lovey. Her work is truly amazing. she works so hard on making sure that I truly love my nails. anytime there is a situation where she will need to find a resolution she is on it and quick. Thank upu Timmy and Mariah! I love my nails!!! read more

Cheryl V.