Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

These guys are the best. I rolled in on the Saturday after they closed needing a paint roller…read moresomething fierce. After being laughed at by Mark Comeau because they were closed as has he shook his head and walked away from me, another mark from inside the store. came out unlocked the door and got my needs. Five stars for our local hardware store.

Thanks to Paul, who so graciously did not charge us, we were able to correct a wrong outdoor paint…read morecolor bought from Lowe's that has a no paint return policy. Being new around here, I am continually impressed with the kindnesses of local businesses and town folk! Thank you, Paul and Tedford's - now we know which hardware and supply store to go to from here on!

I contacted Mike on a busy afternoon, I needed temporary lights for a couple of days. He had 4…read morelights in the yard, one had a burned out bulb. A return customer was picking up the three good ones. He agreed to rent the one that needed service, to me for a reduced daily rate. He also gave my a great weekly rate! Mike and his staff are great to work with and I recommend these guys for whatever your outdoor equipment needs! If you need a Stihl chainsaw these guys are the dealer you want to deal with! Great Customer service!

I wanna tell you about my experience. I am 71 years old and I was facing a major storm in my…read moresnowblower was broken. I was a nervous wreck because I didn't feel like shoveling 8 inches of snow. I called John at rental.all They couldn't be more pleasant on the phone. They picked up my snowblower that morning, fixed it, and brought it back the same day before the major storm. The price was fair based on the amount of service they offered me and I couldn't be more happy with them job well done

Unfortunately, the microwave I was looking to purchase was not in stock. However, Diana was so…read morehelpful with showing me other models and provided me with alternative recommendations, even though I didn't buy from their store. Now that's customer centric! Thank you Diana!

Had our new washer and dryer "installed" by your guys. First off he was a complete a$$ to us and…read moreapparently it was our fault that he was running behind. He did such a horrible job that he actually took a chunk out of our freshly put up dry wall because he was in such a rush. We couldn't take him doing anymore damage so we im told him to stop. They don't even fit correctly!! I can't put into words how upsetting this is we would have much rather have had us do it ourselves. Do better.

What a great place!!!!…read more Today I spent 2 hours at 6 locations looking for two small mirrors to make a periscope for my son who's about to go into kindergarten. I didn't try Weaver Glass initially because I knew they were closed. But, on my drive home I passed it, saw it was indeed closed, but noticed the garage door open out back. I went over and spoke to Jason just to ask him where he though I might be able to find the small mirrors I was looking for. 2 mins later, he handed over custom cut and sanded mirrors for my son at the exact measurements I was looking for. And he wouldn't even take my money. A unique and memorable story for my son and I. And now he's thrilled spying on his little sister with his new periscope. We're both grateful. Thanks again Jason! Amazing customer service.

Billy (one of the workers) was very rude to me and my family. I am pretty sure he came in…read moreintoxicated and took a very long time installing my windows. He was also using very trashy language while installing the windows. I have had my windows installed by this company before, by Jason senior and his son Jason the second. They were very respectful and installed the windows quickly. I am disappointed this time was different.

Had a 10x10 custom tent created by Seaside graphics and they did an amazing job. The quality of…read morethe tent is amazIng and the customer service including the COO Marcus was top notch! Highly recommend!!

I have been using Seaside Graphics for the past five years now for my summer programs. They are…read morealways on time and when I need a rush they are there for me. I have had booklets, tees and caps made by them every year. Quality work by great people!

My wife and I recently moved into a new home that required extensive work from painting, to…read morerefinishing hardwood floors, and top to bottom cleaning. After about a dozen 1-hour round trips to Home Depot, a neighbor recommended Gilbert & Cole for painting supplies and all the little items that we needed to complete the projects. I tried the local Ace Hardware in town to save the drive to Home Depot, but everything was so overpriced I couldn't bear. I gave Gilbert & Cole a try. On my first trip, I saved $2 on the paint brushes I previously bought at Ace and they were the same price as Home Depot. The store is not as large as HD or Lowe's, but they have all the basics if you realize you need something in the middle of a project. The great service and convenience were additional positives that made the overall experience exactly what you look for at your local hardware store. It just feels better to support a local "small" business. Two thumbs up!

This was my first time I used Gilbert and Cole and found it to be very disappointing. The "good"…read morewould be fair pricing with helpful and polite sales, and delivery (free) personnel. First I am not a novice carpenter, I needed more than 40 pieces of PT lumber and other materials. When I checked the stock, the pieces in the bens were what everyone else didn't want, in rough shape, and in low numbers. I was told they would hand select from a new pallet and that their workers are "very good" at avoiding the bad pieces. I was assured that workers would select pieces that were straight, with at least one clean edge and no large cracks. What did I get, about a third of the pieces were the rejects, not what was promised. I would have done better at Home Depot!

I want to thank everybody at LA tiles for their professionalism and their flexibility! Their staff…read moreis extremely accommodating, friendly and helpful. From Rick in the business office to Leo the owner and back to Jay who was one of the cutters and helped layout my kitchen. Each took his time in making sure everything was perfect and exactly what I wanted. They were very patient with me and I recommend LA tiles to anyone looking to get the most fabulous granite! Happy holidays to all my friends at LA tile !!! -Dianne Spalding

Terrible customer service by management. Install was ok, until worker stepped where he shouldn't…read morehave and put his leg through my ceiling. When I called next day, the manager refused to take any responsibility. I even tried to meet halfway on expense. Short sighted, since we do a lot of interior business and now have one less tile/counter company to recommend to our clients. On my own for the repairs. Buyer Beware!