I usually shop on their website online and never realized they had a store near me. There was men's…read morewallet I wanted to get so I called the store to see if they had it. I was in luck, because it was their last one for the bi fold wallet with a money clip in black. They told me it sells really fast. I asked if they could hold it for me and they did. Upon arrival I was a bit lost trying to find their parking, but I found it located in back of the store. As I entered the store they great me and I ask them about the item I ask for them to hold. They took it out and I purchased it right away. The quality is really good and the craftsmanship on the wallet and design is very detailed, even on the small imprints. I'm very happy with my purchase and would be coming back more often since now I know they have a physical location near me.

I have never seen this store open. I pass by this store every single day for the past 5 years. It's…read morea waste of space and an eye sore.

GREAT STORE FOR LUGGAGE IN GLENDALE!!!…read more Bo was an excellent salesperson at this branch of the family owned travel and luggage store in the Glendale Galleria. The prices are competitive, and Bo really cares about the customer and his/her needs. The store sells an array of different choices of luggage, and often has sales on truly quality luggage and accessories (e.g., name tags, toiletries bag, etc.). This is a great place to start your shopping as Bo will not steer you wrong. Trust BO as he KNOWS and CARES!

Wack. Came here specifically for a new bag and they were closed during mall business hours. Phone…read moreis disconnected. Don't waste your time and make the trip they may not even be open.

Good selection of appliances Fast checkout and loading…read moreStaff were helpful and friendly

I bought a refrigerator from the Lowe's Outlet, and the entire experience was absolutely…read moreunacceptable. When the refrigerator arrived, it had electrical wires hanging out and was visibly damaged, to the point that the delivery crew refused to complete the delivery. We then had to waste our time driving back to the outlet to find another refrigerator. The only replacement they had available was in even worse condition. Despite the additional damage, they refused to offer us even a small additional discount. We also found another unit with a yellow tag that we were interested in, but they flat-out refused to negotiate on the price whatsoever, even though these are outlet appliances with obvious damage and there is clearly some flexibility in pricing. What makes the situation even more ridiculous is that we were charged an additional one penny for delivery. Yes, one penny. After we had already wasted our time, gas, and effort dealing with an appliance that Lowe's should never have attempted to deliver in the first place, they somehow thought it was appropriate to charge us an extra penny for the replacement delivery. We ultimately had to take a refrigerator that was significantly more damaged than the original one, after making an unnecessary trip back to the store and spending additional time and money because of Lowe's mistake. The way we were treated was extremely disappointing. We felt like our time meant absolutely nothing to them and that we were being treated like garbage. There was no meaningful effort to make the situation right, no reasonable accommodation for the additional damage, and absolutely no sense that they valued us as customers. This was one of the worst customer-service experiences I've had at Lowe's. The entire situation was frustrating, wasteful, and completely avoidable. If this is how the Lowe's Outlet treats customers when its own damaged merchandise causes a failed delivery, customers should seriously reconsider whether the small discount is worth the aggravation.

I needed to get my wedding gown altered a month before the wedding. I took it to beautiful…read moreprofessional bridal shops and they didn't really know what to do with it. Out of desperation, I took it here (recommended by my aunt). Yes, I agree this place looks messy and it looks nothing like the fancy bridal alteration shops. But I was desperate and I didn't mind the drive. To my surprise, the boss lady did an excellent job. Not only did she work on my gowns, I took my husband's tux here too. I wanted it to be more fitted but most professional suit alteration places would not touch the shoulders (apparently you can ruin the suit if they mess it up). Luckily the boss lady used to make suits in China and it was a piece of cake for her! Took 2 fittings to make it fit PERFECTLY (plus another time they messed up the pick up date. We showed up and the suit was untouched) but I'm not complaining! PS. The people who wrote negative reviews didn't even look like they got any work done here. *rolling my eyes* if you consider yourself high maintenance, good for you but stay away from most Chinese places in San Gabriel valley ;)

Do yourself a favor and don't come here. They don't speak English if you call they will say "chines…read moreor mandarin and hang up! Also they will ruin your clothes. My BLACK dress had a busted zipper and they replaced it with a BLUE zipper which stood out from the black I also dropped off a purple dress that had a slight rip and I kid you not they did such a terrible job it's almost like they made it a point for me not to come back. (Message received!) I don't understand how they can treat people like this when I'm sure they've been brushed off for not speaking English at some point of living here.

Got a great luggage set and was not only impressed with the look but the fantastic price, customer…read moreservice and ability to address and answer all my questions. I was shown a large selection of suitcases and Jack went out of his way to explain the pros and cons of each (based on my specific needs) I used the set for 1 international travel and 2 domestic flights. So far best set I've bought.

If you are look for good quality luggage for travel this is the place to go. Very friendly and and…read morereasonable prices on backpacks and luggage.

I had NO IDEA there was even a Sanrio shop in this plaza until I was zooming in on Google maps to…read moresee what was in the area when there was an event going on nearby. It definitely is not as cramped and claustrophobic as the MPK Sanrio and has a good variety of character goods and items. They have the big popular ones that we all love and are familiar with: HK, Kuromi, Cinnamaroll, Pompompurin, My Melody, etc. But they also have the classics like Badtz Maru, Tuxedo Sam, Pekkle, Pochaco, etc. and other characters like Cogimyun, Kirimi-chan, Pickles the Frog, Gudetama, etc. They also had the jirai-kei/Gothic lolita looking MeloKuro goods here and I know those have been super popular lately. It seems that the back of the shop was once the cashier but that 1/4 of the shop was being set up/inventory of items going on there so unsure what it's gonna look like after. They do have a lot of the newer items that I've seen from the Sanrio newsletter such as the Matcha series and the HK 50th anniversary goods. Solid Sanrio store.

BEWARE OF RESEALED BLIND BOXES! ALL SALES FINAL! No returns…read moreand exchanges. I ordered two Hello Kitty Fruity Paradise blind boxes for pick up. When we finally got home to unbox them, my toy was wrapped in BLUE GIFT WRAP and my daughter's toy was inside a sealed bag. The bottom of my blind box looked tampered compared to my daughter's box. The fun part of unboxing is opening the bags to reveal the toy. I am very disappointed in this store. They are deceitful. I will no longer will shop here.

went to anime con at crypto arena bought too much and was reccomended to this luggage store. Found…read morea large capacity hardside at a great value. if u need luggage near Crypto arena this should be your number one stop.

Excellent selection with even better prices! Everyone was super polite and made the shopping…read moreexperience a breeze!

I am SO grateful for Walter and Emily!…read more I purchased 501s a few months ago and fell in love with them. Lately I have to go down a size or two so I couldn't fit into them anymore. Long story short, I came today to solely return my online order but ended up leaving with two new pairs! Walter was helping me with my return and Emily mentioned the wedgie collection is very similar to the 501s. Decided to try and I LOVE THEM so much that I bought TWO pairs of different colors!! They're 50% off right now! I got a two for one deal :) Amazing service and I'm very happy with the outcome today! Will definitely be back!

Totally brand new at 30% off the entire store. I grew up with Levi's and still believe they fit me…read morethe best of all types of clothing. The staff are nice and I found a tote bag for small goods. I'll be back!