The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

They blocked our driveway while working on a neighbor's internet. there was space at our neighbor's…read morehome to park so this didn't make sense. My grandma called Pioneer Connect to ask them to move their equipment. Their supervisor was rude and extremely disrespectful to this old woman trying to leave her house. She then went out to solve the problem with the employees and they were also extremely disrespectful. She asked both the supervisor and the employees if they could please leave notice or knock before blocking the driveway and they stated that she was the one responsible for communicating with them. What's the deal?

Awesome service from Staven! He quickly did some trouble shooting and identified the problem…read more Things were fixed and running super fast!

If you need good internet and like to support your local community then this is your company. They…read morehave changed names through the years but the internet connection has always been exceptional. They don't even require wires to your home either. Don't get this confused with satellite internet which is the worst out there. This company can give you uninterrupted streaming service on multiple devices plus still be able to play your favorite online game. Miles in particular is very responsive and easy to work with so ask for him.

Update #HunterCommunications has confirmed they are applying the $60 month I paid in advance and…read moreconsidering the account settled. I appreciate the professional closeout, and I want to note that publicly. For context, my decision to leave was based on a longer pattern, not a single ticket. Over roughly a year and a half, I dealt with recurring instability and spent a lot of time troubleshooting on my side and working with support. I replaced equipment early on and kept trying to make it work, but reliability never reached the level I need. The last straw was a customer engagement issue. I made a LinkedIn post describing what I was experiencing. A company leader commented on the post, but the response was directed toward another commenter and not to me, the customer who raised the issue. That moment clarified where the consumer experience sat in the priority stack, at least from my perspective. On December 12, 2025 I took the equipment offline due to reliability concerns, returned it on December 17, 2025, and moved back to Xfinity. In my environment, stability returned immediately after the change. I also want to give credit where it is due. Aleas (pronounced "ah-lee-s," and I apologize if I have the spelling slightly off) made me feel like I mattered as a customer in this situation. Jennifer did as well. In my professional estimation, both deserve a raise. The only other positive experience I had was the installer, who was a genuinely friendly and professional guy. I am sharing this as a factual update for anyone researching providers. I appreciate Hunter resolving the billing cleanly. At the same time, based on my experience, I cannot recommend their consumer service for situations where consistent reliability and direct customer communication are critical. I hope they continue improving the consumer side, because the infrastructure can be strong, and the customer experience should match it. *********** Original Review Based on my experience, it is my professional recommendation not to buy Hunter Communications fiber service for residential use. I paid a month in advance, spent about a year and a half troubleshooting stability problems, and ultimately had to go back to Xfinity to get reliable service again. I am a Technical Consultant with 30+ years in support, hardware, and software, and I exhausted every reasonable step on my side before giving up on their connection. Hunter knows their equipment has been offline at my location since the 11th, yet they are keeping the month I paid in advance and are now trying to charge me roughly another $100 on top of that. From what I can tell, somewhere around 95% of their revenue comes from government and enterprise contracts. Any business they lose on the consumer side does not appear to affect their bottom line in a meaningful way. They grew up servicing government clients and, in my opinion, they operate like a government contractor, with the same IT and responsiveness shortcomings I have seen in that world. To be fair, the customer service representatives I spoke with generally seemed to care and tried to help. My concern is with upper management and policy. In my view, they show very little interest in doing what is right for consumer-level customers, even when the service has been unstable and that fact is well documented.

We used Metro service in the past and had a good result…read more About 2 months ago we went back with a very bad experience. My husband and I each got a free Samsung. They couldn't get them to work, so we got 2 different models. They had even more trouble with them, working for hours with mixed results, but did not work properly. I had put a screen saver on the first phone and they refused to refund it. They also charged a second set up fee. These were extra costs because they couldn't get our phones to work after we waited for hours. The bright spot in the experience was a man named Eric who was very helpful to us. We would like a refund for the cost of the screen saver and the set up fee, which comes to about 150.00. The employees of the store seem to have limited experience in mobile phones. They do ok unless there's something out of the ordinary. All of the store employees were polite and pleasant to deal with and did try to help. Rebecca DiLeo

From the owner: Switch today & enjoy America's largest 5G network.read more

Sept 1, 2020. Went into T Mobile on Walnut. I love the employees Cole and Nadj! They helped me out…read moreso much with my bill. Since I had not activated my phone that I got back in June do to a lot of health issues I had the last couple months. They got that bill reduced down for me. They hooked me up with a tablet that I wasn't expecting.then when Nadj told me my bill will be due again in a few days. I told him I couldn't do that. Since I'm barely getting back to work. He got on the phone called Corp. Mean while Cole was helping me getting phone and tablet up and running. Answering all my questions. Well Nadj told me I dont have to pay a bill till Oct. And he got it reduced. Those two guys rock!!!. I'm telling everyone about the walnut store. Excellent customer service. 5 stars all the way! Thank you again, Sue Defrehn

Associate worked hard to resolve an issue. He was attentive and patient dealing with a situation…read morecaused by another carrier.