Fry has been our Heating and Air Conditioning company for well over 25 years. They deliver good…read moreservice. I called less than 2 weeks ago, and set up a time to have our new furnace inspected for the Fall season (We bought a Guardian (York) Furnace and AC unit, directly from Fry, and installed by Fry. (January this year)). We follow Fry's recommendations and have our furnace checked, before the winter weather gets cold, and again every spring the AC is checked. The Fry Service Tech (Chris) called at about 10:45, and said he was running ahead of schedule, and was in the neighborhood, and could he do our Fall Furnace inspection now. (Originally scheduled 1pm). He was here in 5 mins, said he remembered a little about the house, and complimented us on our new furnace. Chris went right to work, removed covers, checked the air filter ("change in the spring"), check wiring, circuits, Voltage, drain tubing, condensation well and pump. Tested the furnace for a cycle, and said "everything looks good, has she been working well for ya?" (Told him we're very happy with it! And it was a good price!) He was done in less than an hour. Then he thanked us for being a customer, put his tool bucket in his Van, and emailed a service invoice before he left the driveway, on to his next service call. We highly recommend Fry Heating and Air Conditioning, for all home Heating and AC needs. Thanks Fry, see you in the Spring!

less the 24hs after this review was posted we received a call from the company in a very defensive…read moremanner arguing my point in this review that the communication was strongly lacking. From a customer service point of view this call we received today was highly unprofessional even tho it did end in them seeming to understand where we were coming from. If the call was to happen it should've started out with I'm sorry for experience how can we improve and not try to be defensive. This caused my review to go from 3 stars down to 2. Communication is key and it can definitely be improved on here. The work that was completed was good but the lack of communication and unprofessional call has left a spur taste in my mouth. Double check your estimates. I had a piece of the requested project left off the estimate after clear communication that it needed to be done. Walked the team through what needed to be done when they got here. At that point you think they'd point out it wasn't part of the estimate but no they waited untill the rest was done and told us it was going to be almost 900 for what was forgotten on the estimate. So make sure you double check for errors because im very frustrated with this because it wouldn't have taken long since most of the pvc is already there . They also charge 3% for every thousand dollars and they did not communicate it at any state in the process of hiring them. ( they didn't charge us because it was not disclosed in the estimate itself) but beware it does exist.

Called talked to employee gave modle and serial number was quoted a price of 287.00 plus tax when I…read morewent to store didn't have part was told that they could have it Monday when I went to pick up part they said 328.64 plus tax when I asked why the change was told they have to pass the buck I could come argue with the manager tomorrow why argue just honor your quoted price so unprofessional would not recommend them for anything there is many other options

I'm no service tech and had no knowledge of humidifiers and prone to screwing things up but…read moredetermined to try doing it myself. These wonderful people got me in working order fast and easy. THANKS Schmidlin!!

This company is unprofessional and dishonest. took our money and did not perform the job that they…read morewere hired to do. when my husband asked mark to clean and tune up the furnace that he was hired to do, he pulled off. We ultimately, went with Jeff from Bluflame. They were professional and got the job done for us. Bluflame is highly recommended. The manager Sam replied that Mark suggested that we needed a new furnace, that was determined to be a lie. Mark, wanted to cover his behind because he was rude, unprofessional and dishonest. The manager never reached out to here our side. This is the proposal Mark gave us. We was hired to clean and tune up the furnace which he did not and wanted to charge us twice. Mark never said the furnace was unsafe. There is so much more I could say about our interaction with Mark bias position and his stereotype of my husband and I. Its well because Bluflame was professional and courteous. By the way is the house isn't for sale its sold. One has nothing to do with the other, again communication, honesty and professionalism is key here.

After years of dealing with M&M, I have lost all confidence. The technician who attempted to…read moreservice my furnace told me multiple times that my smart thermostat was the problem. He boasted he had thirty years in the industry but would only refer me to chat rooms if I pressed for a better explanation. As has since been confirmed by a separate HVAC professional, the smart thermostat was only indicating a problem with the furnace itself. M&M charged me each and every time they attempted to service this furnace between November and January, and charged me to replace the working thermostat. Still, when the furnace failed hours after their latest attempt, I contacted their emergency weekend services, but was never called back. My furnace is functioning now after minimal service from a separate HVAC professional, and I trust the advice they have given me about the longevity of the system.

This company has kept my heating and air conditioning working right for years. Professional and…read morehonest. I feel like one of the family. When my furnace went out dead of winter, this was the only company that came and got us heat. I will forever be a faithful customer.

Awesome emergency service, customer service and install service exceeding my expectations on my…read morefurnace outage. A1 means they are A1. Very satisfied In everything they did getting my furnace temp working then installing a pkg deal of a new furnace/air cond. Everyone I spoke with understood my stress and concerns and thats means a lot in todays world.

Honest Abe HVAC Review…read more My Central Air unit furnace coils kept icing up despite cleaning the furnace, changing the filters, cleaning the condensation drain, and cleaning the outside coils. I looked online and found that Brian Johns came highly recommended. I called and found that sadly, Mr. Johns has passed. However Abe, has taken on the business and upholds the same high quality standards, and honest and fair pricing. Abe responded quickly (probably would have been quicker if it wasn't for my lack of availability).He got right to work, first diagnosing, and then fixing the problem. In my case it was low refrigerant. He instructed me on how to keep my system clean, and provided information on estimated future costs, should my system need further repair. Overall, Abe was fast, affordable, and extremely professional. I highly recommend his service if you have HVAC problems.

Brian came over within an hour of our call and fixed a furnace my husband and I were sure we would…read morehave to replace. He is honest and fair and the price was right. We would recommend him to anyone.

Great customer service, quick response. Serviced my elderly mom's air and treated her with respect…read moreand kindness. Explained everything well.

I was given an honest quote, and once it was time for the install, the servicemen were respectful…read moreof my property, thorough in their explanations, and cordial and professional. Would definitely recommend!

I had an issue where I needed to replace my pressure relief valve on my hot water tank. I called a…read moreplumbing service and they quoted me a pretty high number to replace the valve and the expansion tank. My tank was pretty old and they said that would be the cheapest fix but if the tank started to go bad then I would need a new one all together which was really expensive. A friend of mine recommended I call Force Heating and Cooling, they came out and quoted me a much more affordable rate for an entire new tank all together! Not only were they extremely friendly, their work for removing the old and installing the new was quick, clean and efficient! I was so happy with their work, I have used them since for my furnace and will only continue to use them for all of my HVAC needs! Highly recommended!

From the owner: Heating and Air Conditioning reapirs and equipment installations…read more We servive all residiential & commercial models. Servicing all Nothwest Ohio and Southeast Michigan.

I was referred to this company by my next-door neighbor. Once I called, Kraig came within two hours…read moreand got the job done wonderfully. He knew exactly what to do and told me about everything. Wonderful job.

I have a GE washer that I bought in 2020 that stopped working. I called Ace appliance and they said…read morethere's a 90% chance they can fix any machine they look at. They charged me $100 and could not fix it but offered me a $30 coupon off of one of their new machines. SMH I would suggest you not go to them just go buy a new washer. You're gonna be out $100 for nothing.