They're always so friendly here and consult with me to ensure I get exactly what I need for the…read morejob. The people seem to genuinely care about providing stellar service. Glad that this is my local hardware store!

Greeted by two girl-type helpful hardware wo-MeN. Boy does…read morethat make you feel great! And they WERE helpful and they had what I wanted. Plus I saw lots of other keen stuff for the next time that I feel I need a toy. Always enjoy shopping at Ace!

Good spot for small household projects if you don't want to waste a bunch of time searching through…read morethe big hardware stores, my only issue with this location is there never seems to be anyone around to assist or answer any questions. They say hi when you walk in then everyone else ignores you.

I went to the store this morning needing some specialty fasteners. Reggie was working and helped…read moreme find exactly what I needed. Reggie provided 10 star service.

The flagship of the Q.P. Ace Hardware stores. Wonderful neighborhood hardware store with the…read moreselection of a much larger store. Excellent customer service, employees, and management who are always willing to take a moment to help. Great location and great stop in the Meadowlane area. Currently live out of town but this is where I shop when I'm home...whenever possible!

Customer service is why I drive from south of Lincoln to shop for my hardware needs. Everything…read morefrom nuts/bolts to chainsaws, these folks have a good answer or will bend over backwards finding one. The only other hardware store in Lincoln that would compare would be Wolfe's in Havelock.

I purchased a self propelled lawn mower - before it was delivered I called because I was told they…read morewere very heavy. I spoke to Konnor F & he was AMAZING. Checked boxes for some I thought might be better for me. Answered every question I had. I just moved here from CA & this will be my go to place from now on. The service was above & beyond!!

Staff know their merchandise and what works when you describe a problem. Always helpful. Always…read morefind what I need!! Ido like their bargain plants & tool sales.

This location is/seems bigger than the one on 27th, for example they had more BBQ grills on…read moredisplay. Same friendly service as the 27th street location. They saved me a lot of time helping me find things instead of me having to dig through boxes of screws, etc. Both locations are great and way better than big box hardware stores!

I'm actually surprised to see the old reviews with negative feedback. I've been to this location a…read moremillion times and always have had great experiences. Always at least 1-2 people at the front to greet you and ask if you have any questions. I have gotten some really good deals there as well, particularly on holiday items. We got an Elsa blow-up for our lawn at the end of the season that they were practically giving away. Can't say enough good things about them! Definitely prefer this Ace location to big box stores on this side of town.

I went to buy a Washer and Dryer and specifically asked what financing options I had, and for the…read moresoonest delivery date, they didn't explain all my financing options correctly and when I got my card I realized that I could've got a better financing option had I spent a couple 100 dls more. I had already been waiting for my washer and dryer to arrive and had a date for delivery setup but I wanted to get the special refinancing, so we did a return and rebuy with the same exact items and I specifically told the customer service member that I wanted the same delivery date and she said we should be able to set it up. Long story short they changed it and got it wrong, so they told me to call the store today and no one answers the phone. Worst customer service ever, not to mention most of the time I can't get a solid answer to my questions before buying something. I am giving them 2 stars so this review doesn't get ignored like most one stars do.

The customer service was very poor, and the employees were unhelpful. I felt ignored and frustrated…read morethroughout the experience because my concerns were not taken seriously or resolved in a timely manner. Instead of offering assistance or clear communication, the staff seemed uninterested in helping customers. Overall, the experience was disappointing and left a negative impression of the business.

Menards always seem to have what I need at an affordable price, place is always clean and…read moreorganized, love their snack section. Excellent garden section.

Love this place! It has everything you need and the staff is very helpful. They'll take it outside…read moreand load it for you too. We're from California so we didn't know this place but we love it now.

Update to respond to what was said by them Its over the nut…read morebc its split as I stated to them over the phone. I was installed correctly below the nut. Hard to keep it there when the boot splits

Surplus Center has good prices overall but sometimes there are surprises. Over the years I've…read morebought air-cooled engines, electrical parts, and lots of hydraulic parts, usually being satisfied with what I received. This changed recently with a large hydraulic cylinder to use with an excavator thumb, 2" pins, 3" cylinder shaft, and around 40" stroke so not cheap to buy or ship! Initially I was happy with it but it failed due to the cylinder rod being HOLLOW, thus far weaker than the 3" spec suggested, and NOT something included in the description as it was the wrong part for the job! When contacted, Surplus Center claimed they didn't know anything about the specs in the description as it was no longer offered and basically danced around the issue. I asked for a discount on another cylinder or a break on shipping but they declined to help me in any way, it was a great thanks for being a customer for twenty plus years. It's sad when you can't rely on published specs in a description of industrial parts on a long extant supplier but you can't with these guys. If you buy parts from them, you MUST burn both your own and their time asking EVERY conceivable question as the descriptions are not to be trusted!