Matt is very knowledgeable and helpful! He is also very friendly and always willing to give me…read moregreat advice! I highly recommend Bonsall Pool & Spa!

Bonsall was amazing. my hot tub needed a part to keep it heat. Their technician arrived on time and…read morewas able to fix my hot tub on the coldest day of the year. Thank you to the Team!

Helpful for yard needs such as rock, boulders, pavers. They deliver promptly or loan you trailers…read morefor DIY.

We have over the years purchased items from Outdoor Solutions, most recently patio furniture. They…read morehave always been pleasant, helpful, forthright and just generally great to work with. Recently I had a minor issue with a another product that we purchased about 10 years ago. They helped by contacting the manufacturer and had the replacement part sent to my home! (Under warranty.) This was way more than I expected to say the least! Bottom line, a local company that sells great stuff and is wonderful to work with! Thank you!

We had to wait a while for an appointment but it was SO WORTH THE WAIT…read more My service person was courteous, knowledgeable, diligent in his duties. He had everything with him that he would need to fix any surprise issues, had drop clothes to protect my flooring, was on time, was a genuinely nice person. He did not quite like the way the flames were looking so he kept at it until it was perfect. We bought a home with a poorly maintained fireplace and we are so grateful for their servicing so we could run our fireplace without worry. Highly recommend this company to anyone needing fireplace servicing!

I have dealt with Travis and his crew for over 10 years and he has always treated me right and has…read moregiven me 5 star service. It doesn't get any better.

Stopped by a couple weeks ago to purchase a new fireplace. There was no other customers in there,…read moreno one said anything to us. We looked around and left. Went to one of their competitors and purchased. I have no idea how places like this stay in business.

NEVER BUY A FIREPLACE FROM FIREPLACE STONE & PATIO IN LINCOLN…read more We started at Fireplace Stone & Patio 5 months before we needed a fireplace. Tom sold us the most expensive fireplace on their floor. We also picked out stone to place around it. We tried to ask about specs of the fireplace, needs for construction, and even how to pay. Tom NEVER RETURNED CALLS. Tom's voicemail is always FULL. It's how he avoids responsibility. The person that takes the calls is the rudest, least helpful excuse for a "receptionist" that I've ever experienced. When told that Tom's voicemail is full (on 5 or 6 different calls), her response was always similar to "what do you want me to do about it?" Finally, after weeks of trying, we were finally able to pay for the fireplace. Our contractor worked to order the stone from Fireplace Stone & Patio. Today, the fireplace and stone was supposed to be installed. First: The pile of stone on our driveway was the WRONG STONE. Second: The stone we ordered, and that shows on our receipt, is no longer carried by Fireplace Stone & Patio. They can't get us the stone we ordered. IT'S THE DAY OF INSTALL. Third: Our contractor called Tom at Fireplace Stone & Patio to see if our fireplace required steel studs. Tom reassured our contractor that it does not. Today, Tom tells us we definitely need steel studs, and our contractor will need to rip our the frame and redo it. IT'S THE DAY OF INSTALL. Fourth: The fireplace was ordered to be installed recessed within the frame. Today, when we checked after work, the fireplace was NOT installed as we had asked. When buying from Fireplace Stone & Patio, WE DID ALL OF THE HEAVY LIFTING, and THEY STILL SCREWED IT UP. Not only that, but they don't return calls, are unfamiliar with their products, have no idea what they even have to sell, and are extremely rude on top of it.

I did a pickup last night and I was impressed with the young guy who serviced us at the counter for…read morepickup. He was polite and very professional and even went above and beyond to help me out. I had purchased a list of items totalling 120 dollars and their were supposed to be gift cards included. He assisted me in checking my app. And when he couldn't find the gift cards on my account: he reached out to the store manager and got us physical gift cards. He really didnt need to do that. This young lad will go far. I just regret I didnt get his name. Service with a smile. Thats what will get you far in customer service. He provided a wonderful service. Thank you for being such a great staff of this store on lincoln SW. We will be back

I ordered drive up and they said I could come in cancel then repurchase since they didnt have it…read moreready. it was the last of the 2 items. They had me wait 30 minutes and told me 2 times they were bagging my items. In reality I should've cancelled and left I typically dont mind but it was 11:15p on a Saturday. Just bummer service and why not just cancel the order and allow me to pay at register. Found it odd that they told me it was OK on the phone, but not when I got there.

Megan sold me a Miele cannister vacuum several months ago, and it is a high quality machine in so…read moremany ways: The parts connect easily. It quickly and easily adjusts from very low to very high suction. The cord is quite long, and it retracts efficiently into the machine. It carries a little accessories rack. It can be stored compactly upright. I bought an additional oversized floor nozzle and a lifetime's worth of bags. Later Daniel, the repairman and prior owner, adjusted my old extra-long crevice tool and sold me an inexpensive adapter for it. The machine is top notch as was the service from both Megan and Daniel who are knowledgeable and did not pressure me in my purchases.

Megan was very helpful. She found the issue and got it fixed the same day. She needs help, though!…read more5 people came in the store while I was there! Too much for 1 girl!