On June 13, 2014 we spoke to Drew Case regarding our services. We explained to him how we charged for our services and what we could provide. He scheduled an appointment and we met on June 27, 2014. In this meeting we discussed his house plan, his needs/wants etc. and again explained how we charge for services and what to expect. While reviewing his plan during this meeting, I suggested a modification that he used and implemented. This change was in his back entry where he had an exposed washer/Dryer. By moving one wall that had not been framed yet, we were able to conceal the appliances and create a more aesthetically pleasing entry. We have email documentation we would be happy to provide, regarding his first meeting and how happy he was with the information we had provided him. He said he definitely wanted to pursue the consulting for his new home. On July 17, 2014, we met to discuss lighting and flooring. We gave him recommendations for lighting fixtures and placement. We were never provided an allowance for lighting or a construction schedule at this time or anytime throughout the process. At this meeting we told him we would have the selections to him by Friday. On Friday, July 25, 2014, we sent him the lighting we had selected according to what we had looked at together. After receiving our quote for lighting, he suddenly decided to question our billing policies for selection and consultation for lighting. We have dated emails where we explained our billing policies again, one email at 10:49 am, and one at 1:47 pm. We explained our fee is for our services and selections. We also explained we can achieve any budget if we have one- but a lighting budget was never provided. We also expressed a concern for not having a schedule and requested any future deadlines be provided in advance. On Wednesday, August 6, 2014 we forwarded the flooring bid for the materials we selected. At 6:58 pm he sent an email stating he was very upset about the flooring budget. Drew did provide us with a flooring allowance. The square footage dollar amount he gave us for material was not a problem; the total budget for flooring the builder built in to the budget was a problem as Drew states in his complaint. That issue is between the builder and Drew. For example, his material allowance was $4.00/sq. Our selections ranged from $2.95- $4.27/sq ft. as explained in our email response on August 7, 2014. This email continues to explain the differences between our bid and his allowance. The next email correspondence takes place on August 13, 2014 where we provided his tile specifications and final invoice. We can provide these for your review as well. As a courtesy, on September 12, 2014, we informed Drew we had not received payment and that if payment was not received he would incur a finance charge. He responded via email that the payment was sent; we have never received this. In summary, our job is to provide clients with plan designs, selections and specifications. Once we have given this information to clients, they can purchase from us, from other local vendors or the internet. In addition, they can choose to explore the "same look" for less money. Our job is to give them a direction and a concept. We did exactly what we were asked to do and Drew has used our expertise and chose not to pay. Please note, in our industry people talk and I have heard we are not the only company that has been "shirked" in this process. It has been relayed to me that several vendors were not going to get paid from Drew. For 25 years we have consulted on new construction and have perfected our process to make sure there are no surprises. This is a clear case of an uninformed consumer that signed a contract with a builder before he knew what the contract meant and is trying to place blame on others. I am happy to provide any additional information, emails or documentation per the request. I have no unresolved issues to date and plan to retain that status. Thank you, read more

We built in 2016 and used LDI to help us design the whole inside and out. First, the guidance on how to tweak the plans toward a functional maximum was SUPER key - Lorele helped us avoid what would have been a misstep in what we initially were going to do with some of the main floor layout. It's amazing what a huge impact some small modifications here and there can make. Next- flooring, cabinets, counter tops, and lighting were just a joy to select. All options prepared and ready for our review at their studio, it was no stress - just guidance from LDI to limit the number of options from infinite to a perfect few where any would look great. Oh, and Lorele always delivers on real cool ideas for a powder bath and some other areas of the home where we could get more creative. Next, we were worried about what to pick for external paint colors and LDI nailed it. The LDI team sent us an actual picture of the house with various color options on it so we could get a feel for the colors and how the colors looked together. The primary recommendation was spot on and it looks great. Finally, we had a space that we weren't sure how to stitch together. It was open...but some taller walls and a fireplace. A yelp review can't do it justice, but what Lorele came up to make it feel "connected" was crazy perfect. I honestly still can't believe how well the space feels after we took her advice on what to do. Genius. So, listen, LDI Is "real" high quality interior design; there is no other substitute that is even close. Lorele is a true visionary that can connect the design dots down to the finest detail. If you are building a HOME and not just a house, don't underinvest and miss the chance to make your home both functional and beautiful on the inside and out. Don't settle for anything but the best: Lee Douglas. read more

Lee Douglas Interiors...like a fine wine! Through all stages of the home building process, beginning with the design plans (with collaboration with my architect) and ending with a fully furnished home, Lee Douglas Interiors rose above my expectations! Beginning with listening to my lifestyle and how I wish for my home to function, they were eager to work with me and my builder. They'd involve themselves as much, or as little, as you'd like. I personally did not want the stress of choosing flooring, counters, cabinets, lighting, etc., and with their incredible taste and knowledge of design, they were able to present various options, work within my budget, and work within my builders timeframe for deadlines. LDI was 100% engaged in seeing that my home was exactly the way I wanted it, and very professional in representing me if a 'concern' arose. LDI's thoughtfulness of design for the 'jewelry' in my house was exceptional! After working so closely with them for a year prior to completion, I had no hesitation in allowing them to completely stage my house. Their thoughtfulness of me was clearly evident in everything they did! read more

I read the following quote today and immediately thought it was more than appropriate. It also seems to describe your new build program perfectly. "A comfortable home is a great source of happiness. It ranks immediately after health and a good conscience." Sydney Smith. I am of the conclusion that everyone should own the most comfortable home they can afford. Living in a home...well, that could be almost any place. Loving your home and feeling like it's your own little resort...that's almost indescribable. I understand that feeling now. You listened to our "dream" and easily stayed within our budget. Thanks for the hard work and all you have done for us. You told me you would take care of us...and you did! Tom and Deb Savage - New Home 2013, Lincoln, NE read more

LDI...my favorite design team!! I have worked with Lorele and her team in my own home and also multiple business projects. Lorele has worked with me from the ground up on projects or just an hour consultation on a small project. She listens to what I want but also will give me a little nudge to step of my comfort zone and do something "really cool". I have learned to trust those times as I always LOVE the result!! LDI has worked with in my budget every time, and has gone back to the drawing board multiple times to get every detail just right. We were hesitant at first presenting LDI with our business projects because we thought our budget was too small. Lorele proved us wrong, she stayed within our budget and we got the awesome design vision with it. read more

My husband and I worked with Meg while building our new home this past year. We are incredibly happy with how our home turned out and much of it is due to the guidance and suggestions that Meg provided throughout the process. She took the time to learn our "style" and made sure to show us finish selections that matched the look we were going for but that also fit into our budget. After we decided on finishes, Meg worked with our builder and his contractors to make sure that everything was delivered as needed and installed exactly as planned. The process was extremely smooth and seamless. She definitely took the stress out of building for us. I HIGHLY recommend Lee Douglas to anyone that is considering building. read more

We worked with Lorele and Meg on a complete home remodel. Both are extremely professional, detail-oriented, and captured exactly what my husband and I were looking for. They make an excellent team. One or both are always available to answer our questions and keep us updated on the status of the project. They were very conscientious of our budget and made selections based on our style, but also within our budget. We always knew what was happening at our house, next steps, and whether things were on track. Client service way surpassed our expectations. We couldn't be more pleased with our decision to work with Lee Douglas Interiors. read more

Rick at Lee Douglas is extremely knowledgeable and creative. We have worked with him for over 18 years. Rick has helped us find the "right" furniture, wall designs and fixtures. He has helped us renovate a bathroom and customized our home office. He has worked hard to help us furnish an old house and make it a comfortable home for our family. He has faithfully met deadlines and come in under our budget requirements. He is flexible and fun! The entire staff at Lee Douglas has always been helpful and resourceful. read more

The experience of building a house with Lorele and Meg's help was awesome! Lorele has so many unique ideas about space and design that we would never thought of. She made our home perfect for our needs, having been a part of the development of the plan from the beginning. Her anticipation of necessary adjustments made the process flow without a problem, choosing the best quality within our budget and making the outcome ideal! read more

Awesome place! Rick Russell helped me so much!! He's amazing. From start to finish it was superb! They were always on time for every project. Worked with me and my schedule. They were always available to answer my many questions and stayed patient while I changed my mind. I will stay with them forever!!! read more

Lee Douglas, Loralee and team are so AWESOME!! She totally gets me and my style and never disappoints with what she comes up with and delivers on a project for me. She has helped me redecorate my entire home, room by room over the past few years and is a show stopper! read more

Working with Rick E. Russell of Lee Douglas Interiors, Inc. was an absolute pleasure. I never worried about a thing, Rick took care of everything! The work was always done on time, management of the project was impeccable and the design, simply amazing! read more