Great place friendly. You will definitely have fun working with the employees here. I really care…read moreabout the customer service as well as the quality of work. When other places will just tell you to get out of their way so they can do the install. Rebath let you work with them as a team to get the best solution.

Have always seen their commercials. I have a challenging bathroom addition that I wanted to see if…read morethey would entertain. I phoned to set up an appointment. When taking phone calls, most businesses would say, "Thank you for calling us. We would be happy to set up an appointment to take a look." In the end, they may not be able to do the work, but wouldn't you think they need to see it first? Not at re-bath. Instead of a welcoming phone call, this is what I got as I explained I wanted to add a bathroom to the basement of my rental home, "Are you the owner of the home?" (why else would I be calling and why does that matter?) "So you are saying we might have to work with concrete to add a drain? Oh you don't want to do that in a rental home or spend that much" (how does she know what I am willing to spend? She went on to tell me that their brand of items are expensive. Wouldn't you want to come see it and let me determine that for myself?) After her telling me what she thought I would and would not want to do, I finally told her back in a rude tone, that is for me to decide so do you want to have someone come out and look at it or not? In setting up the appointment, she then asked me what I do? (How about what day and time work best for you?) This female should not be answering your phones. Not how you gain potential business. You never know who is on the other end of the phone or what future projects they may have. I was so put off by the phone call, I knew that in the end I would not use Rebath, but I was going to at least have them come out and go to the work now. They did come out and the guy immediately told me it couldn't be done and they don't do this kind of work. I said you don't put in bathrooms? He said well yes, but we like everything to be roughed in already. He was very nice, but their commercials don't say, only call us after everything is basically done for us and we will insert a shower, etc. What re-bath doesn't realize, is that although this is a rental home, my husband and I are going to live there for a couple of months while our larger home is being completely remodeled, of which could have been another opportunity for Rebath. Thus, we are willing to spend a little more than necessary even though it is a rental home. If the initial phone call would have been pleasant and "let us take a look for you", maybe they would have been considered for our larger project. And by the way, it CAN be done. We have someone else starting the work to put in a full bathroom this summer in the house that Rebath said couldn't be done.

Nothing is more challenging than trying to do a DIY on your own bathroom and realizing you have no…read moreidea what is going to look good and what kind of options you have. After several visits in trying to make up my mind. The staff was always helpful and took care of my needs. I settled on a bathroom vanity that looks great. Thanks for all the suggestions and assistance I'll be back to outfit Master Bath!

I needed a part for an OLD Delta shower valve. I've had trouble finding parts to fix this shower…read morebefore. So, I went to Handy Man. Mike was great. He tried to find a part that would work. We weren't able to find a part, so I decided it was time to replace it. Mike helped me pick out a new shower valve. The plumber that originally installed the shower did not install the old valve correctly. I had to cut it out. Mike showed me the SharkBite push to connect fittings. That made replacing the shower valve a breeze. I'll definitely go back to Handy Man next time I need any plumbing help. Rick R.