Im really not sure why this facility had such a low rating, but when I arrived last evening for a…read more9:30 appointment, I was greeted right away by Carol and within 5 minutes my co-pay was collected and my forms filled out. I got there an hour early as requested and within 10 minute of me sitting down I was escorted to the back for my 5 minute CT Scan. The young man that did the scan was very cordial and informative and made me less nervous for my first scan ever. The overall experience was very pleasant and they made me feel welcome and calm through this procedure. Thanks to the staff for treating me so good. Regards, Johnny

I was scheduled for an x-ray today at 2:00pm, check in is 20min before, so I arrived at 1:40pm, and…read moreI was done/out of the office by 2:30pm. The x-ray technician that attended me was kind and professional. I'm very satisfied with the level of care I received, considering I was a bit hesitant to book an appointment at this specific facility consider the ratings/review. I'm happy to go hear for another x-ray in the future! The facility is very neat and clean, and the receptionists were timely as well. Bathrooms are accessible from the waiting area right near the receptionist. On the other hand, the disability-friendly bathroom right near the entrance door seems to require a key, so please heed that.

Rosie has been a true light during one of the hardest moments of my life. It is rare to meet…read moresomeone in healthcare who deals with so many demanding situations every single day and still shows this much kindness and patience. She never made me feel like a burden. She stayed positive, helped with anything I needed, and went out of her way to make things easier when everything felt overwhelming. People like her are hard to come by. She deserves more than just a raise. She deserves every good thing this world has to offer.

I love this place. They're nice and they even order an uber for me. Even the uber drivers are…read morereally nice like the employees.

This place was unprofessional and their wait times are brutal go somewhere else. Maryann isn't…read morecompassionate at all and treats everyone rudely.

I do not have enough words to compliment this team. Marie, Mary Ann, Sarkis, Anthony....the entire…read moreteam are first-rate from absolute start to finish. The level of care, compassion and professionalism is not only top-notch it is consistent. I have not had an MRI and 2 CT scans at Glenoaks Imaging. I am very distraught that my surgeon harmed me and cut away part of my metatarsal (foot) bone. My surgeon does not want answers, because he knows he botched me. With the help of Glenoaks imaging (including their incredible radiologists that create exceptionally thorough reports), I am able to get real answers that my surgeon can't dispute. It's only with these scientific answers that I am able to forge a path forward to try to fix my foot (which I can't walk on now). The compassion and immense care and attention to detail this team provides people, who are often under duress with a medical condition of some kind, is not lost on those of us who are suffering. As a complete asisde, a word of advise: If you are EVER in a situation where you must undergo surgery, PLEASE get THREE opinions before you go under the knife. Had I done this, I would very likely not be in the position I am now with pain, suffering and disability. God bless the entire team at Glenoaks Imaging. Please keep up the kind and thoughtful work. Your efforts are not lost on us patients.

- decent parking lot and some street parking - staff are…read morewarm and friendly - 2 windows for intake, be sure to bring ID and Insurance card. They will pre-fill out your forms for you based on that and ask you quick questions to make the intake forms a fast process. - Waiting room in the lobby with approx 10 seats and a couch but they were packed on a 11am Thurs - Additional 6 or 7 chairs in the hall after you are completely checked in - one bathroom each for male and female available inside the hall - approx 3 dressing rooms if you need to take off any bras, metals, etc and a couple lockers to place your things - MRI tech was very friendly and professional - arrived 15mins early as instructed and was checked in and waiting in the hall by my appt time - total time: 1.5 hour from arrival to end for MRI

Very rude. Facility not very clean. Rushed and not compassionate to the needs of patients…read more I went in for an MRI, was met with a woman in a track suit (no scrubs) with poor hygiene. While I was a few mins late, the "tech" was also late. The table was clearly very old and every wall had a scuff. This place resembled a kindergarten more than a medical center, with all of the grime. Would not recommend. Don't send your patients or clients here. I

I had a fast, pleasant experience. I had an appointment which makes it much faster. Highly…read morerecommend getting an appointment. If you are going last minute, keep checking the appointment site for cancellations. My appointment couldn't have gone any better! I found street parking, had my confirmation number for easy check-in, and was called in 5 minutes after my appointment time. Best of all, the woman who drew by blood was professional, gentle and compassionate. My advice, drink tons of water before hand, make an appointment and grab free street parking (read the signs for restrictions). Also, it's true, there is no reception area, just 2 digital check-in stations, but behind the door, they have a hydration station and bathroom. So if you need water/restroom while you are waiting, ask the next employee who opens the door. (They open the door to call in the next patient)

I had an extremely disappointing experience at this location. I arrived promptly for my 10:10 AM…read moreappointment, and despite arriving early and checking in via my iPhone, I waited for nearly 45 minutes without any progress. The clinic was busy, and the staff seemed overwhelmed. When I was finally called in, I was told that my prescription was unclear, even though I have undergone the same test multiple times before, and it was all documented in my profile. The staff's attitude was unprofessional and rude, and despite my polite requests due to another important appointment, I was met with unnecessary difficulty. Overall, this was the worst experience I've had at a Quest Diagnostics for this location 800 S Central. I would not recommend this location to anyone.

If I could give Cindy at the front desk 5 stars alone I would. She's super kind and has a really…read moresweet energy about her. But If you're coming here bring snacks because you aren't going to be seen within your actual appointment time. Ever. It often takes about 40-50 minutes to be seen past your actual appointment time. They'll often ask if you've eaten today and 15 minutes before when your appointment was supposed to be is not recent enough since you won't be seen until much later. Our last appointment we came in because we were supposed to monitor a hole in our babies heart (which they said we should have consistent visits to make sure it closes up) and we were given a trainee who didn't explain she was a trainee and took 45 minutes to do the ultrasound and was SILENT. She hovered over his brain for 15 of those minutes alone and I was beginning to think something was seriously wrong with our son's brain or skull. I asked multiple times if things were looking okay. When the actual technician came in to get the measurements we were rushed out at the end, when she asked if I had any questions I asked about the hole in his heart and she said "what size was it last time?" And I said I didn't know they just said he had a small hole in his heart, to which she said "I don't know- it's the same size if not smaller. Babies are fine with it we just need to monitor it. They'll be in touch if they have anything to get back to you about." I get things get rushed but there's a much better way to navigate conversations like that- especially ways to not instill anxiety in parents and ways to instill that things are okay.

Unprofessional, inexperienced staff. Made me wait 2 hours in the office to tell me they won't do…read morewhat I was referred there for as I 'didn't meet the criteria.' A nurse practitioner openly discussed my medical info in the lobby, in front of the entire staff and made me feel quite pressured as the entire staff was just listening to the conversation. Telling me, I should know why I was referred, even though it was provided to them in the referral letter.

After many experiences at different urgent cares throughout Glendale over the years, I HAD TO MAKE…read moreSURE I left a review for Mederi Urgent Care!! Last week, my mom had been dealing with a lingering cough for over a week. Waiting 4+ hours at Adventist's ER wasn't an option, so we looked up local urgent cares and came across Mederi. Every single person at this facility was incredibly kind and attentive to my mom. Even though they were busy that day, they still made us feel seen and cared for. From the receptionist who checked us in, to the office manager Serj, who made sure we and the other patients had help with any questions or the check-in process, to the medical assistant who helped get my mom situated for her visit, and finally to the PA, Emily, who was kind and thorough with her diagnosis and recommendations. The service we received here was by far the best we've experienced at any healthcare office. I wish I remembered everyone's names because they ALL deserve recognition!!! If you're looking for an urgent care for yourself or a family member, look no further. Trust me!

Today was my second time here. I came back after an allergy…read morereaction. I definitely recommend this place for a quick emergency symptom. Everyone is super nice. Welcoming and on top of it. The girls at the front desk are super sweet. The donator was super nice and communicative. The nurse was super kind. Everything is clean and their technology is cool. Thanks for taking care of me today. Steven. PB

West Coast Lab Screening has been incredibly helpful -- they offer reliable, affordable, and…read moreconvenient services. When I needed several new hires screened, I used their fingerprinting service. The results came back promptly, and the whole process was affordable and seamless. I also needed a blood draw for lab work and was pleased to find they could handle that as well -- truly a one-stop shop. The staff are consistently polite and professional, which is hard to come by these days. I recently discovered they also offer DNA and drug testing, among many other services. I appreciate having such a dependable local resource and will definitely use West Coast Lab Screening again. Highly recommended. - Arriane "Ree"

The quickest TSA pre check application/finger printing process! I thought I would be in a long line…read moreor have to wait forever even though I had an appointment. I guess I was expecting DMV wait times. Less than 5 minutes after checking in for my appointment, I was called to the back for fingerprinting. That took roughly 8-10 minutes after checking. I had to take a picture also. All together no more than 15 minutes and I was back in my car leaving my appointment. I was so shocked how quick the process was. I should be receiving my TSA number in the next couple of weeks.

I needed a drug test for a job that I just got. Holy cow I got a job. I haven't had a drug test in…read more30 years. Place is very clean and the people working were extremely nice. The staff communicated everything perfectly and I was ready to do my job. Sorry, I don't want to refer to the person as the worker, but I do not know their pronouns. They had a good sense of humor and we had some fun conversation. I'm gonna assume I pass the test because I know what I've put into my body With that being said, it's time to go celebrate passing another test. Anyways, the location was quick and easy plenty of parking. I was in and out in gosh I would say five minutes. I wanna say I would be excited to come back, but I would also hope that I have this job for a long time. Thank you

Very clean and fast! I was in and out within 15 mins. The staff was very friendly, shout out to…read moreJessie, who called me back to let me know i didnt take my change.. exemplary employee. Overall, I would give this place 10/10 for the fast service and great employees.

Unfortunately the staff does not have an effective office manager to confirm patient orders prior…read moreto scheduled appointments. This has caused significant wait times and delays and I was even told I would have to reschedule. You might consider going to a more efficient center.

TEODORA was very friendly and very attentive to evryone she will greetevryone and knowledge them…read moreas they came into the office and tell them to sing in and wait to be called . She was multitasking very well . She help us a lot with my mom insurance and she was very paciente teodora was very kind and she was helping other at the same time . She did an amazing TEODORA customer service WAS 100 % we are glad your facility has great service and staff