I've been really enjoying my Corvette Stingray, it's such an amazing car, and the whole experience getting it made it even better. Maria made everything come together so seamlessly. She was incredibly helpful, responsive, and made sure I felt confident every step of the way, even going out of her way to make sure I understood features of the car. You can tell she genuinely cares about her clients and takes pride in what she does. The Glendale team overall was great, but Maria truly stood out. I really appreciate how easy she made the entire process. Highly recommend working with her if you're looking for a great experience! read more

Allen Gwynn Chevrolet of Glendale lacks basic customer service, thoughtfulness, and clear communication. Like many people, I rely on my car for work, so this experience was incredibly frustrating. I asked the front desk if I could schedule a drop-off and service time and never got a straight answer about when my vehicle would actually be worked on. Do they not do appointment-based service? My car then sat for 8 days before a diagnostic was even performed. Even after that, no one could give me a clear timeline for the repair. To make matters worse, I received conflicting information. The manager said the repair would be covered under warranty, while the service advisor (Rick) told me it would cost about $4,000. I ended up getting a quote from another mechanic for roughly half that price. Overall, the process felt disorganized and poorly communicated. They held onto my vehicle without clear updates or transparency. Take your car -- and your business -- elsewhere. It'll be worth your time. read more

Upon visiting a Chevrolet dealership due to my Chevy Traverse experiencing issues, specifically the ESC turning on and off, I was greeted by Eric who was courteous initially. I provided him with all necessary information, including an alternative contact number, as I had not received any communication from them for a week. On February 24, Eric called me twice, once around 11 and again around 12, however, I was asleep and missed his calls. I returned his call at 1 and was placed on hold for an extended period before disconnecting and redialing. I spoke with a representative named Mark, who attempted to assist me and transfer my call to service. I was then connected to a female representative before being disconnected. I called again, only to find the line busy. I repeated this process 12 times, becoming increasingly frustrated. Eventually, I visited the dealership in person, having grown tired of the runaround. Eric called me back while I was there, informing me of the total cost of $3140.22, which my insurance would not cover entirely, as it was considered maintenance. When I attempted to explain the situation, Eric interrupted me, showing little concern for my explanation. I inquired about the high cost of the battery, $627, but was met with resistance. I eventually spoke with Eric's supervisor, who informed me that Eric had been employed for 20 years without any complaints. I expressed my dissatisfaction with the situation, emphasizing the need for clear communication and respect for customers. I had driven from Los Angeles to the dealership to address the issue in person, which I believed was unacceptable. When I received the final bill, I discovered that the battery cost $200, with an additional $300 in labor fees. I was shocked by this discrepancy and felt taken advantage of by the dealership. I strongly advise staying away from this dealership, as my experience was far from satisfactory. read more

I had two bad experiences for service at this dealership. Appointments seem irrelevant, they held my car for over a week with no service. They are hard to get a hold of. They brazenly try and up-sell you on expensive and unneeded service. I recently brought my vehicle in for what ended up being a dead battery, but they couldn't even confirm that was the problem after 4 days. In the meantime they told me that I needed 6 other critical services. One of which was a cracked wiper fluid reservoir which would cost $1400. When I later inspected it myself, I found that the feeder funnel had somehow come out of the reservoir, no damage. And it turns out that it could not have just fallen out, the panel holding it down need to be un-clipped and lifted in order to take it out or put it back in. (Also, my previous review for this facility has disappeared) read more

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Almost everyone would agree that buying a vehicle is not the most pleasant experience. I purchased a car from Maria last Sunday, and it was as smooth as it could go. I called ahead and made sure I didn't miss anything in the fine print of the advertisement and was assured I didn't. To my surprise we made a deal quickly, got the car washed up and paperwork signed in a timely manner. Maria was kind and attentive and was very knowledgeable. Bonus, she drives a Chevy. It's always a good sign when a sales person drives the brand they represent. Thank you! read more

Big shout out to Bryce for being such an excellent resource during our car buying experience! He was very knowledgeable and made the process very easy. Will buy all our cars from Bryce and Glendale Chevrolet in the future! read more

Bryce Cummings helped me get a new car a while ago! He's extremely helpful and knowledgeable about the car that would best fit my needs! In no time I knew exactly what I needed. I'm very thankful for his help during this process!! read more

I had a fantastic experience working with Gus at Glendale Chevrolet. From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the right vehicle, not just making a sale. He took the time to answer all my questions, explained my options clearly, and made sure I felt confident every step of the way. I will be calling Gus for all of my future purchases! read more

The absolute worst dealership to deal with. This review is in regards to their service department. I will echo a lot of reviews here that they do not routinely pick up their phones calls and their service reps are beyond rude. If you want any service to your car, I would recommend staying far away. When you finally get a hold of someone and ask for a supervisor or manager you are given the generic "they are in a meeting" type of excuse and are offered absolute no recourse for any issue you may have. The only option is to leave your name and number and have "someone call you". Stay absolutely far away from this dealership. Oh and to the generic responses that these reviews get from their so called managers, please spare me. read more

Probably the worst dealer ever. Ordered 2 parts for a vehicle they said it'll take 5-7 bussines days to arrive and the 2nd part will be available next day. I called them up 1 week later and it turned out that they literally lost it and never ordered my parts. Now they wanted pre payment for the parts and the order time is now 2 or 3 weeks... making sure to not even come close to this dealership. Do NOT try buying parts from them if you're an individual or a Body shop. read more

Many thanks to Kevin for helping me choose and purchase a car at a great price. You can truly trust him you won't have any issues when buying a car through him. He is very patient and explains the entire process clearly, making sure every detail is understandable for the buyer. Special thanks as well to the dealer and the entire staff for their friendly and professional service. read more

Glendale Chevrolet - Car Dealers Near Me - Glendale, California

i told maria and mario what i wanted i said if we can get this lets move foward. they kept switching it up on kept brining me numbers on months i did not want i told them to tell me straight up and not waste my time if it was possible to get what i wanted we could continue and they kept changing things. i told them not to run my credit again after they gave me a number i had told them no. they still ran my creidt. terrible service they just want their commission. read more

Gustavo was very helpful with my new car purchase. Not only did he make me feel comfortable but he went above and beyond. I will definitely seek for his help on my next purchase! read more

Do these people simply not want to be in business? I've called to schedule a car service appointment multiple times. I bought my car there and their location is convenient for me. But, calls go to voicemail and no one responds. Once I actually spoke to someone in sales; he was very apologetic for the lack of customer service and said he took down my info on a post it note for the service department. No one called me back. I have taken my business elsewhere, where they actually answer the phone and schedule an appointment for you. Fancy that! read more

Come in and ask for Daniel. He does everything he can to make sure you drive away with the car you came for.

They were very unprofessional, please don't waste your time here. They want your money but give AWFUL customer service, like damn, at least be respectful. read more

I just bought a 2026 Trax Activ from Allen Gwynn Chevrolet thanks to Ash. He made the process enjoyable and gave me very helpful insight that helped me to make an informed decision on my vehicle. My only complaint is that I had a pretty long wait time while the company sorted out the details with my trade, this had nothing to do with Ash but rather the company adjusting to the change in management. Ash continuously checked in during this waiting period to make sure that I was okay and that I had food and water. I would highly recommend his services. read more

Great service easy process , Omar Gonzalez was great help !! Would recommend to anyone

My experience with this dealership has been extremely disappointing. The level of unprofessionalism is shocking. The manager *Patrick* is completely irresponsible -- he does not follow up, does not return calls, and does not take accountability for anything. Any time I tried to get answers or resolve an issue, I was ignored or given excuses. It's clear that management has no interest in customer satisfaction. The receptionists are just as unhelpful. They rarely answer the phone, and when they do, they don't provide any useful information. Most of the time, they simply don't pick up at all, which makes it almost impossible to get assistance or even communicate with anyone in the dealership. This kind of service is unacceptable for any business, especially one that deals with major purchases like vehicles. Overall, this dealership lacks responsibility, professionalism, and basic customer service. I would strongly advise anyone considering this place to look elsewhere. Save yourself the frustration and go to a dealership that actually respects its customers. read more

I made a 9:15 am service appointment for routine maintenance. It was my first time at this dealership, and I drove 20 minutes to get there. After waiting 50 minutes, no service tech had come out to talk to me or take my car. It looked chaotic. I drove away. I'm not going back there. read more

I reached out to their service department and an advisor was able to help me over the phone. I explained the problem with my truck and he gave me an appointment the next day. My truck was returned me good as new two days later. I received excellent communication as well. Andrew and Allen Gwynn service department is 5 stars all the way. read more

Horrible experience, and horrible customer service. Except Lawrence. Lawrence is the only one there who greeted me and treated me with kindness. My service advisor, don't even know his name, never introduced himself. Very rude. My car came in November and got a set of new tires. The tire sensors were obviously damaged upon the installation of the new tires. Not a big deal. This is very common when a tech installs a new tire incorrectly but Chevy should fix right? Well they said we will do one and then as soon as I leave the dealership they start failing again! I take it back but now I have to pay for all the new sensors?? How does that make any sense. They fail exactly when you work on that area of the car? Bullshit. Not ever coming back to this dealership. They scamming money. Breaking things on the cars and making me pay for it. They have an F on better business and I wish I had done my research and I could have avoided this place. Go to any other dealership but here. They don't do good business. read more