Neva home cleaning is a very reliable company. Any workers I've had are honest, reliable and…read morerespectful. They arrive promptly and work most efficiently. It is a pleasure to work with Mila, who answers the phone and dispatches the cleaners. You will not be disappointed. They are well worth the money.

Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

Both Bibi and Zuma were both fantastic. Extraordinarily thorough and careful. Very impressed that…read morethey are available on a Sunday evening and stay as long as it takes. Only small gripe I have is that Novanna is somewhat difficult to get ahold of. I've called a few times and left VM. Also e-mails and struggle to get a response. I've booked online and, to their credit, they've turned up both times. So I guess I shouldn't complain too much.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

Karla did such an amazing job cleaning my apartment! She is so hard working and was extremely…read morethorough with every room. My home has never ever been cleaner. I'm so grateful for her service and would definitely recommend!

They used to be great. I initially found an amazing cleaner through them. But things have changed…read moremore recently. I had to get a new cleaner because mine went back to Mexico, and in that process I was told the cleaners do not take out the trash (that is extra). I've never heard of that before. The cleaner was at my place on the phone for a long time and then rushed through the actual cleaning, missing tons of things.

My bathroom was in need of a serious deep cleaning after months of neglect due to my busy work…read moreschedule. My main concerns were tile and grout issues, built up soap scum and mold located all through out my bathroom. Patrick and the team arrived on time with all materials and equipment ready to go. It took the crew about three hours to complete my bathroom which was expected, a complete difference! The tiles were back to shiny, mold and soap scum were completely gone. This is the detailed cleaning that i truly needed. Big thanks to Patrick and the crew for their hard work and for not being judge-mental about the condition of my unit. 5/5 - great experience.

I had the best experience, The team was very professional, and thorough. They handled the hoarding…read morecleaning with care, and compassion. Making the entire process so easy and stress-free. I highly recommend them to anyone looking for professional hoarding cleaning and reliable cleaning services!

I've been using Brooklyn Cleaning Services for about a year now, and they've consistently exceeded…read moremy expectations. I first hired them for a deep-cleaning, and they did such an incredible job that I decided to stick with them for regular cleanings--and I haven't looked back since. They're always punctual, efficient, and extremely respectful of my home and space. Whether it's a deep clean or a routine visit, they come in ready to work and leave everything spotless. They pay attention to the details: baseboards, behind furniture, inside appliances--you name it, they've tackled it. Their deep-clean left my apartment looking and feeling like new, and their regular cleanings help maintain that freshness. What I love most is their consistency and reliability. They're easy to communicate with, flexible with scheduling when needed, and they always follow through. No drama, no rescheduling headaches--just great service from people who take pride in their work. Even if there maybe a language barrier with the cleaner, it really isn't a true barrier. Noza is one my favorite cleaners. She is from Uzbekistan and when she needed to communicate with me but didn't always have the English words, she would use a translator. She is sweet and a hard worker. If you're looking for a trustworthy and professional cleaning service in Brooklyn--especially for both deep-cleaning and regular upkeep--I highly recommend Brooklyn Cleaning Services. They've made my life easier and my home cleaner, and I'm grateful to have found them

I had a very disappointing experience with this company, both in the quality of their service and,…read moremore concerningly, their lack of professionalism and accountability when confronted with a problem. I hired this company for cleaning services, and before the team arrived, I explicitly communicated that my hardwood floors had been refinished less than 48 hours earlier. Despite this, the team proceeded to wet-mop the floors. Newly refinished floors require special care during the initial curing period, and wet cleaning should be avoided. The premature exposure to water compromised the finish and resulted in additional work being necessary to address the floors. As a result, I incurred approximately $1,000 in additional flooring repair costs. I provided the company with the repair invoice and made what I considered to be a very reasonable request: a partial refund of the cleaning fee, rather than asking them to cover the cost of the repairs. What was particularly troubling was the company's response. When I raised the issue, I was initially told that the team had only used a damp cloth. This was simply not true. I personally witnessed the team using a wet mop. Rather than acknowledge the discrepancy or make any effort to resolve the situation fairly, management doubled down on denying responsibility and refused even a partial reimbursement. Mistakes can happen in any service business. What distinguishes a reputable company is how it handles those mistakes. In this case, I experienced a lack of transparency, accountability, and basic customer care. To me, refusing to take any responsibility after being made aware of the circumstances, particularly when the customer has incurred significant additional costs, is deeply disappointing and reflects poorly on the company's business practices. I would strongly caution anyone considering this company, particularly if you have delicate surfaces, newly refinished floors, or other areas requiring specialized care. My experience was not simply a disappointing cleaning service; it was an equally disappointing experience with the company's ethics and treatment of a customer.

Amazing experience! Luz did a fantastic job for my apartment in nyc! I really liked the fast…read morebooking process and the service was top notch. Would recommend to anyone and would totally use again!

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Excellent cleaning service, friendly, professional, quick to respond & very thorough!read more

I hired this business ! Owner was ver professional ! Price was in my ball park. Cleaning lady…read moreshowed up on time . There was a little language barrier but I was able to communicate ! Beautiful job ! Took her time my stove looked brand new! Che mopped cleaned kitchen bathroom light fixtures and cleaned the inside of windows ! It was cold outside. In short I am completely satisfied !

Ode to Rapid Maid Specialists NYC…read more the sun shines in through the clean windows a fresh start Hubby gave me an early Christmas gift. Every new shiny surface I encounter brings so much joy.... I can run my fingers across surfaces in the kitchen without encountering a sticky layer of grease... I never knew the corner tiles in our bathroom were the same color as the other tiles. You think you live in a relatively clean space, but then the pros come in and disabuse you of such fanciful notions. Best present ever!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

My husband and I started using this service in July and they are amazing! I came home to a super…read moreclean house that smelled like lemons. Not only do they dust, vacuum, AND mop the floors, but they also change sheets on the beds if you provide them with clean ones, AND they even clean the inside of the microwave. We paid extra for them to clean the inside of our oven once, and it was spotless. They are a little pricey, but definitely worth the cost. I highly recommend them.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!