Apolonia is THE BEST! She is so professional! Throughout this whole process, she helped guide me through what was necessary for this project for a loved one that needed extra TLC in the cleaning department. Apolonia has a background in psychology and it shows. Compassion is the name of her game. She made my mother in law feel comfortable the entire time she was there. She provides thorough estimates on her intakes and consults beforehand, and all of her paperwork for the project at hand definitely puts you at ease. She also sends real-time updates and photos, which I really appreciated. Look at these before and after pics! I will definitely continue to use her in the future! If you have someone in your life who needs some cleaning beyond a traditional deep clean, Ideal Cleaning Services is your best bet. Fair pricing and they take on every kind of hurdle (pests, hoarding, clutter, etc) without judgment. read more

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The Ideal Cleaning team were able to achieve what I thought was impossible. The before and after was frankly mind-blowing. Apart from the amazing cleaning that the team did, what was most impressive was the continuous flow of updates and the honest assessments of where we should focus their time. Even though certain areas or items could be cleaned, the team were fully transparent with us that replacing the item would be more cost effective. Overall, couldn't be happier and would highly recommend the team! read more

The first time we used Ideal Cleaning Services my husband purchased a deep clean as a birthday gift to me in 2018. When I tell you they transformed my kitchen and reorganized everything in ways I had never imagined could make my life easier? The floors were clean enough to eat off of. The attention to detail - not to just wipe things down, but to scrub then wipe then polish them to perfection. I fell in love with the extreme clean they were able to provide. They shuttered their doors during the pandemic and every other cleaning service paled in comparison. They all could not reach the bar that Ideal had set. When I heard they were reopening their services... I couldn't book them fast enough!!!! And the level of perfection has not waned over the years. They are thorough, thoughtful, compassionate, committed and amazing. I will be using their services regularly!!! read more

There are cleaning services and then there is Ideal. I waited out their closure during the pandemic and am SO happy they are up and running again. Apolonia and her crew love what they do and they respect their clients. I'm not the most efficient cleaner. I can maintain once my space is clean, but I'm not good at deep cleaning and that's where they excel. As unfathomable as it is to me, they seem to see the grossest parts of the kitchen as a challenge. And with no judgments. It's been a few weeks since they were here, and I am STILL finding nook and crannies that they cleaned that would never have occurred to me to look for. Ideal has the professionalism and thoroughness of an industrial cleaning services, but with the friendliness and understanding of a neighborhood service. The prices can be higher than some, but I'm telling you, it's worth it. You'll never want to use anyone else again. Before sending someone over, Apolonia will have a phone consultation with you, so everyone is on the same page. What's impressive is that she wants to know what YOU expect and what's most important to YOU, whereas other services might use the consultation to exclude certain services, she wants to make sure you get out of it what you need. I won't make any promises she can't keep, but believe me when I tell you that much more will be cleaned than you ever expected. There are documents to be signed and depending on your needs, you might have a bit of sticker shock, but this isn't someone showing up at your door and running a cloth around for 2 hours. I highly recommend them. They will spoil you for any other cleaning service. read more

I have used this service many times. The service here is out standing. I get my house serviced about every other month. Apolonia and her staff are amazing. I usually request for Jackie to clean my place, however the other cleaners are just as good. I love that Apolonia follows up after the cleaning to ensure that services were as expected. If you have any hesitation about utilizing this place, don't. They are the best out there. Rates are also reasonable. read more

I found Apolonia via a google search ...sadly my elderly parents house and become a disaster. Ideal specializes in elderly cleaning Clutter dust and general mess had taken over. I did clean one room by myself before I said to myself ENOUGH I can not do this alone. RESCUE me Apolonia initial contact was via phone call and text message first disaster room was cleaned by one of the girls on her team she arrived with all her own supplies and got to work this was a den that was filthy the work was so good that decided I was done forever with heavy cleaning and called Ideal to tackle the bathroom truly a miracle the bathroom was dusty dirty and filled with things once again I understand WHY this company is perfect for hoarders the girl that came was explaining to me the reasons for NOT keep old drugs and such I had to say to her this is my parents house not mine PLEASE throw it all out. Then came the biggest challenge of all the bedroom piled high with 40 years of things...plus at least 5 years of dust and grime after speaking with Apalonia on the phone she told me she was personally coming to help tackle this room Apolonia and one of her girls arrived and boy oh boy do they know what they are doing ... sorted out the garbage from the stuff worth keeping this room was more of a challenge for me because I remembered some items from my childhood but it was time for them to go honestly I was so stuck in the beginning with this mess hoarding is a terrible disease and I pity the family member that has to suffer with a cleaning job. Real hoarders can not see what is garbage and what is not I saw it with my own experience in that bedroom. Don't waste time trying to tackle heavy cleaning jobs on your own its just not worth it payment was easy via credit card. communication was constant read more

I can not possibly say enough amazing things about Ideal Cleaning Services. After several moves that happened in rapid succession in which I essentially just boxed everything I owned without thought and then a long period of time of not getting around to unpacking and accumulating more and more STUFF and JUNK, I knew I needed a nuclear option to help organize, throw out, and clean everything I owned to finally get some peace of mind. Apolonia was incredibly responsive and helpful throughout the whole process of booking, walked me through everything I needed to take care of ahead of time (very little), and checked in both the day before and day of the cleaning to make sure it was all going smoothly. Jeiza and James came in right on time, assessed everything, and then worked with me all day to take care of it in a way that made sense. They were compassionate, friendly, and made the day more of a delight than the nightmare I thought it was going to be. They knew exactly how to handle every situation and had a ton of very useful suggestions on how to better place and organize my furniture and store all of the odds and ends that I decided to keep (far fewer than I thought!). While the junk removal company may not have been the cheapest option, Apolonia was very up front about the options and costs and I found the added service of them coordinating it all and then working with the guys to get the stuff out of the apartment to be worth every penny. In short, THANK YOU. I have no doubt this is the beginning of a new chapter in my life. read more

My cleaning associate was Katrina and I absolutely loved her. Once, I have time to schedule another appointment, I plan to do it again. Basically, scheduling was painless. I called in the middle of the week and someone was over on Sunday. She came on time and got right to work. The place was a mess because it seems the building decided that a sweep of the place was enough cleaning for a new tenant. Katrina scrubbed the bathroom and kitchen clean. Then she went to attack the LAYERS of dust on everything in a very efficient manner. I have two cats and she didn't mind or scare them. Also, my boyfriend is very particular about being clean and Katrina did not mind when he wanted her to go over some of the windows just to get EVERY SINGLE BIT of dust out. She was very professional and even went above what she was asked. She found that my sink was leaking and where so I could tell my super. She also pointed out that there was a crack in the insulation of my window and that one of my windows was not cleaning properly. I don't know what to say other than I loved the service. read more

Apolonia and her team are consummate professionals. They are also kind, compassionate and trustworthy. I used Apolonia & her wonderful team to help a friend...this was a challengiing assignment.. every person that came from Ideal was wonderful. Not only are they all amazing people, they are very hard workers and excellent cleaners and "unclutter'ers". I am forever grateful for their help. Because of their outstanding work, my friend is able to stay in her apartment and she has a new lease on life I wish i could give them twenty stars. Thank you Apolonia & team. read more

I've been using Ideal for nearly a year now and call on them approximately every 4 weeks. The owner Appolonia, is hands on with checking in to make sure service is up to par & I'd say 98% of the time I'm super satisfied. when I had a disappointment written one of the service ladies she offered discounted service the next round. Overall, Ideals cleaning crew are professional, timely and thorough. I'd recommend them with confidence! read more

I found them on Angie's List and I'm so glad I did! They are very professional, thorough, and completely hassle free. The housekeeper is friendly and on time. I will be using their services for many years to come!!! read more

My company has been dealing with Apolonia for about 4-5 yrs,very professional & serious about her clients and business.I recommend her services to anyone in need of cleaning.Her and her team rock,2 thumbs up.Good job Ap. read more

I was really impressed how much Ideal Cleaning Services made a difference in the apartment. I had Jeiza, and she was very respectful, on-time and did not chit chat. She went straight to work and finished accurately on time. She also gave me great tips on how to keep my apartment clean and what products were good to keep around. It has been 2 week and the apartment is still spotless! Cannot want to see her again and this cleaning services is definitely a keeper! read more

Ideal Cleaning was the perfect choice before my party for a cleaning service and the ladies were very professional and friendly. The house was cleaner than it has been in a very long time. However, I did find the price to be expensive. read more

I could not have been happier with this company's service!! The cleaning person came on time, down to the second, and proceeded to clean nonstop. I needed super, super, deep, deep, clean for a moveout and knew I couldn't call just any kind of house cleaning service. The job was so good the landlord said I turned over the apartment better than any other tenant he ever had. The cleaner got under, over, and into ever nook and cranny. And I also received very thorough customer service. There was sufficient communication before and after to check in on things. I plan to use this company again on a more regular basis and I hope the service is the same. read more

Professional staff! They arrived on time (in fact, a few minutes early). The lead maid went over everything with me during pre-inspection, and they got right to work. They listened to all my concerns and questions, and were on task until the job was done! read more

This is my first time having my house professionally cleaned. At first I was embarrassed to have to have someone come out and clean for me. Ideal cleaning company made me feel at ease, there was no judgement and the worker, Ms. Jackie was exceptional! I would recommend this company to anyone looking to have your home cleaned by the best! Thank you so much for making me feel happy once again. read more

From start to finish this was a great experience. I needed someone to come in and do a deep clean of my bathroom and kitchen. Apolonia talked me through the process and followed up every step of the way. Someone arrived on time for the appointment. They were professional and went straight to work. My bathroom and kitchen look brand new and I feel great. In the additional time available, they worked on other areas which required a little TLC. I will use them again and recommend their service wholeheartedly. read more

Apolonia is managing a professional and skilled company. I will be using their services again in the future and, of course, I would highly recommend them as well. I had a difficult job that involved detailed cleaning and organizing within a small space. The crew she sent came prepared, enthusiastic and dedicated. Ideal cleaning stayed in contact with me (via text), throughout the whole process, to insure all was taken care of, and that kind of communication is always helpful. Thanks again, Apolonia!! read more

Responsive and professional. The staff brought an apartment back to life. It was a complete mess-- hadn't been cleaned in close to 13 years and we thought much of it would need to be replaced. They restored it when we didn't think it would be possible. Highly recommend. read more

I have engaged them at least 3 times for different locations. They are professional, from the owners to the cleaners. They prepare you for the worst and deliver excellent results. They do an excellent job assessing the needs of each site and assign people who really get the job done. I will work with them again and recommend them. read more

Apolonia was a miracle worker. She and her team did an amazing job cleaning my elderly dad's apartment which was in need of serious work. Communication was a cinch and since I wasn't able to be present for the cleaning and my dad doesn't do texting or social media, she sent me detailed updates of the work via text as the cleaning was happening to make sure it was completed to my satisfaction. She and her staff are honest and dependable, and I would recommend them to anyone for light cleaning and maintenance and/or heavy/hoarding situations. read more

I can't speak more highly of Ideal Cleaning Services. My apartment was very cluttered -- I had let it go, and I felt overwhelmed. I called Ideal (because of a wonderful recommendation) and they changed my life. The owner, Appolonia, takes you by the hand, reassures you, is kind, compassionate and is totally there for you, every step of the way. The workers at Ideal couldn't be better -- they were fast, efficient, professional, ethical and very kind people. My apartment now looks great, and I owe it all to the incredible people at Ideal Cleaning Services. Again -- I cannot recommend them enough -- they changed my life. Get out from under that clutter -- live your life as it should be lived, and let Appolonia and her professional and ethical team take you there. read more

Very happy with the way my apartment looks after the cleaning. My cleaner was through, hardworking and a pleasure to have in my apartment. I would recommend this service enthusiastically. read more

Apolonia saved us! We had to move a friend out of an apartment that was filthy and infested with roaches...on a Sunday! We called Friday and by the end of that day, Apolonia had us set up with two incredible young men to clean all day Sunday. They showed up on time with everything they needed to do a thorough cleaning. And they didn't mind that two of us were in there working at the same time. Robert and Damion scrubbed the bathroom and the kitchen appliances better than I could have and I like to clean! On top of that, they were super nice, mature, and had really positive attitudes, which was so helpful in what was a stressful situation for us. Toward the end of the day, a supervisor, Scott, stopped by to see how the job was going. Hope he was as impressed as we were. Top notch company! WE HIGHLY RECOMMEND IDEAL CLEANING! read more

I cannot say enough positive things about the staff from Ideal Cleaning Services. A family member has a serious hoarding problem, and although I was willing to step in to assist in decreasing the clutter, and creating some order, I was truly over-whelmed by the situation. A Google search led me to Ms. Edwards and her astonishing colleagues: Jeiza, Robert, and Damion (hope I am spelling his name correctly). They always arrive promptly (usually before me). They are respectful and understanding (which is truly a gift given what challenges I know and imagine they face in their work). They work hard, so efficiently, and with grace (again, given the challenges of my own family's situation, this was more than appreciated). And they have good humor, which is priceless, given situations like these! All prices and necessary supplies are reviewed ahead of time, and all expectations are clarified in advance. I highly recommend their services to anyone needing a deep clean, and especially people struggling to assist someone with hoarding issues. Thank you, Ideal Cleaning Services. I could not have done it without you! read more

I moved into a furnished, NYC apt that had been on the market for six months, shown to hundreds of people and never cleaned once during that time. Needless to say, when I moved in, the dust in the unit was like snow - a thick coating was everything, on everything and I had to stay there; I had closed that morning. One call to Apolonia solved everything. She booked a cleaning associate for the very next day, and Jeiza appeared on time, ready to clean. She brought everything she needed to clean my unit, was thorough, professional and detail-oriented. She finished on time, while Apolonia checked in throughout the service to ensure everything was going well. I was absolutley thrilled with the finished product, so much so, I'm considering hiring them on a regular basis. I would recommend Ideal Cleaning Services to anyone! read more

Ideal is an exceptional company run by wonderful people. Their staff worked tirelessly to clean up a very bad situation at my aunts apartment and they did an amazing job. I can't say enough about their employees and Scott and Apolonia. Highly recommend!!! read more

I have to say, I completely recommend this company. I had to get my apartment cleaned really well in preparation for selling it (having an open house in 2 days and no time to scrub the tub myself). They worked with me to find a time this week that would work, showed up right on time, talked to me about what I wanted, gave me a time estimate that they stuck with, and left me with a sparkling everything-- including my fridge. (I don't think I've ever cleaned my fridge.) In a city where you often pay too much for too little, it was pretty awesome to feel like I got more than I paid for. read more

I have used a few cleaning services - some chains, some locally-owned-and-operated, and Ideal is by far the best. I moved into an old and dusty townhouse and used Ideal for the move-in clean and everyone in the house was so happy we did. The quality of the cleaning is OCD-level good (thanks Pettrina!) and the owner, Apolonia, bends over backwards to help her clients out. She works so hard and is so committed to making sure her clients get what they need she will go so far as to refer you to another service in very far-away location if you need it!!!! Really amazing, can't say enough good things. You won't go wrong. read more

I can't say enough great things about Apolonia and her team! I had a tumultuous year. First the passing of my mother and six months later the passing of my father whose house was in complete shambles. I was overwhelmed with the idea of cleaning out decades worth of stuff so on a wing and a prayer I called ideal Cleaning Services hoping to get some help. Combined with the rubbish removal service (Joe... at the suggestion of Apolonia) we got the job done faster than I ever possibly could have imagined! My hopeless situation turned into a miraculous clean looking and clean smelling diamond in the rough! I thank God for the ladies who endlessly found dust and dirt in places I wouldn't have ever thought to look! They were also very thorough and asking about certain sentimental items making sure they were put aside and not thrown out. They were professional and respectful! If you have the money I highly recommend you hire them and save yourself the headache of doing everything by yourself! read more

I've used Ideal Cleaning Services twice and was extremely pleased on both occasions. The cleaning itself was superb, but what impresssed me most was the level of responsiveness and service that was provided in the scheduling process. I'll be using them again! read more

I was very impressed with Ideal Cleaning. Apolonia was very responsive to my emails and checked in with me mid-way through the job as well as right after completion to ensure everything was to my liking. Jeiza did a fabulous job, and in less time than I would have expected. I highly recommend! read more