I had post laser capsulotomy on my right eye last week at the Glaucoma Eye Center 5550 Sterrett Place, Suite 312 Columbia MD 21044, with Dr. Anshu Sinha. A post-procedure evaluation was scheduled for one week after the surgery to see the Dr who performed the procedure. The third day of the surgery, I called the office to report blurry vision and floaters as per the instruction from the office. The receptionist informed me that the ophthalmologist who performed the procedure advised me to come in on the scheduled appointment date for her evaluation. I accepted and waited for the appointment.
When I arrived for the appointment, Dr. Sinha was not there. Instead, another doctor, optometrist, saw me. She put a couple of drops in both eyes, examined them, and then asked me when I am planning another surgery on my left eye. She seemed unaware of the purpose of my visit, did not read my history, and had no knowledge of my complaints. I asked why I was there, and she said it was for a check-up. A check-up of what? She had no clue.
Having worked in the medical field all my life, I believe the first thing to address during follow up appointment in my current case should have been the evaluation of post-laser procedure status of my eye and any further advice. However, that did not happen. Ideally, the ophthalmologist who performed the procedure should have been present. The person who saw me has not even reviewed my case. I said I am here today to evaluate my right eye condition after the procedure. The person who came to see me said, in that case I have to dilate your eye and wait for some time. I said what about those drops you just instilled into my eyes. She said, those are just to measure intraocular pressure. I said, What? Excuse me! It was very frustrating, and I left the office, because this type of service provision is totally unacceptable and unethical.
Every profession deserves respect, but the health profession is unique because it deals with precious human lives. Taking care of someone's eyes is not the same as working in a nail salon. No one wants to lose their vision due to negligent, business-oriented professionals. I am writing my experience for people to be aware of, and for the clinic to be aware of their unethical approach and improve if they are willing to.
M.Sertse read more
