Late for appt. Told me to contact my politicians to complain about being late…read more Wrote a prescription but put the wrong patients name on it. Took a month to schedule an appointment for an infection. Prescription is usually for dogs - less common for humans. No confidence that the diagnosis was correct. Appeared not to read the technician's notes on why I was there. Told me I had blepharitis which I already knew but that's not the reason I went there. Will not go back.

I am commenting now only about the optical shop - my experiences with the medical side have been…read moreuniformly excellent. When I went to replace my progressive (distance) glasses with prism lenses (to correct double vision) and computer glasses without prism, they quoted a price of $6,200, including a charge of $4000 for the prism refraction with lenses made by Zeiss. The next day I discovered that COSCO Optical can provide similar frames and same lenses for only $330 (20 times cheaper) with lenses made by COSCO Optical Lab. I am not aware of any complaints by other customers about the quality of prism lenses made by COSCO. The prices at Medical Eye Center are way out of line.

I am so glad that I found Dr. Liggins. He refracted me and ordered my glasses and I love the…read moreresults. He stocks some fun styles and lots of options and my new glasses fit better and i see more clearly than before. Excellent quality and service. I am now a loyal patient.

Top of the line care from a tremendous doctor. I highly recommend Dr. Liggins. Great facility with…read moregreat equipment for a totally thorough eye exam.

Good service, professional staff. One complaint: they open late (10:00 AM) and almost never open on…read moretime. Other people have work schedules too and expect you to open when you say you will be open. Otherwise, I do recommend.

Love dr flemke! He's the best doctor. I've been seeing him for 20 years. He is kind, generous,…read morebrilliant and just wonderful!

I recently had an appointment with Dr. Strong at First Sight Vision Care as a new patient and I was…read morethroughly impressed. Located off of Route 29, I had no problems finding it or parking. The staff was very cordial and promptly took me to the initial exam room where they examined my eyes with modern technology and an explanation of everything that was being done. Dr. Strong is highly detail oriented with a friendly demeanor. She listened to my description of what I have been noticing with my glasses over the last year and got me dialed into a new prescription. She and the frames specialist gave me some good advice on how to compare the frames with fit and fashion equally considered. I found this very helpful in navigating their wide variety of frames. I highly recommend Dr. Strong and the entire team at First Sight Vision Care for all of your optical needs.

I saw Dr. Strong for an annual check-up. She said my eyes were "misaligned". Dr. Strong hadn't…read morementioned my eyes being "misaligned" during last year's exam (no prior eye drs had ever said that either) so I assumed it was in relation to my need for bifocals or progressives, which we discussed for the first time this year. She said I'd benefit from a special type of lens called Neurolens but it was not covered by insurance and costs about $1000! After the appointment, I wanted to learn more about the lens, as anyone would before they consider spending that much money on something. I became concerned when I saw "misalignment" means strabismus which is being cross-eyed. At this point my curiosity about a lens turned to worrying about what was going on with my eyes so I scheduled an appointment with a strabismus specialist. I went to the appointment prepared with a list of questions like what's causing my eyes to cross, is there anything that can be done to keep it from progressing, etc. The doctor examined my eyes and found no misalignment or other issues that would justify the use of Neurolens. This experience has been very frustrating. I can't help but feel this was a sales pitch to sell Neurolens.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

3.14.25 I recently…read morehad my annual eye exam at my optometrist's office; however, the eyewear is always so expensive. My friend told me that she purchases her eyewear from Costco and it is very affordable. I decided to come take a look and to my surprise it is very cost-effective compared to the optometrist's office. I came on a Friday evening and surprisingly it was sparse. Baby Jane was very warm and personable. She was very patient and answered all my questions, which I had quite a handful. My optometrist prescribed me with occupational progressive lens. Baby Jane explained the type of lenses that Costco provides and gave me a breakdown of the pricing. I also needed a second pair of glasses for nighttime driving. She informed me that there was a promotion that if I purchased two pairs, I could get $50 off. She helped me find pairs that were suitable for my slender face. I learned that each pair of eyewear has the size on it. That was something new and will be helpful to know when I make purchases in the future. Despite the bad reviews that I read online, I was very pleased with the prompt and friendly service that I received today. I will definitely be making purchases here in the future assuming that I am happy with my new progressive glasses.

I met with Dr. Shao/Hsaio for my annual eye exam. My family has seen him over the years and he…read morestays current and takes great care of our eyes for over 30 years. I'm so glad that he is a part of Dr. Tran's practice.

I've been going to Dr Tran for years and she is the best optometrist in Anne Arundel County! Her…read morelocation is so convenient with tons of parking. She and her staff are professional, welcoming, extremely knowledgeable and never condescending. She never makes me feel rushed and she never upsells. She explains everything in a way that's easy to understand and I know she always does what's best for me and my lifestyle. Highly recommend her!

Yearly exam time here. I must admit that since the passing of my previous eye doctor, the care…read moreregarding the front desk staff has gone down a bit. They seem a bit cold and standoffish. The service is okay, it's just the little things I tend to notice. The staff in the back that takes care of the initial vision assessments were okay. Dr.Etter, the new physician, is ok as well. Maybe being so used to an eye doctor who provided my vision care for over 30 years and is now gone is a difficult void for another doctor to fill for me at this time. All in all, I will continue to come here until a time I feel that I may need to move on to another provider.

I came in for an emergency appt after being in an accident and stated I wasn't at fault. In the…read moremiddle of my appt, a lady named Cindy from billing came in the back and wanted $200 and told me to pay it now, and request reimbursement from my insurance, this is AFTER I'm in the back being seen, provided insurance and claim numbers. I paid $200 out of pocket because they refused my insurance. And the dr wanted a follow up visit in a week. I contacted the front desk, got an appt for tomorrow, and asked what the expectation was and front desk told me $130 for follow up visits. I asked to speak with billing, reached the same Cindy, and from the very start of the call, she was interrupting me, yelling over me, extremely rude after I just wanted clarity on what the out of pocket expense is. I requested a supervisor, she claims she is the supervisor. And I said the way she speaks to people is inappropriate. She claimed I never provided insurance information. I gave the info to her in writing the day of. She had everything and I was forced to pay anyway. At this point, i asked her if she had any proof in writing she informed me she would bill my insurance, and she said no. Obviously not, because I paid. I asked to cancel the appt. She refused to cancel my appointment and decided to be petty and ask me for an email in writing stating I want the appointment canceled. I asked her why she needs an email and her response was "you asked me for something in writing so I'm asking you." That is the rudest associate I have ever encountered in my entire life, and I will never recommend this facility. You don't know how to speak to people and you shouldn't be working in billing.