Prompt, efficient, friendly, competent service, all at a good price. Thanks, you "monkeys"!

A few weeks ago, a big truck hauling rocks and gravel that did not have its load tied down, broke my windshield. After doing some research and reading a lot of reviews, I decided to have my windshield replaced by Glass Monkey, which is conveniently located near the Boise Costco. Never having had as much as a rock chip repair, I had all kinds of questions about the process. Nicole went above and beyond in answering them, as well as scheduling my service. Originally, I wanted OEM glass, but due to a cyber attack on June 19, the ability to order parts via dealerships with an ETA came to a standstill. Because the crack was significant and in my line of vision, I was not comfortable with the idea of waiting up to 6 months or longer to have my windshield replaced. So, I went with OEE. Nicole assured me that my new windshield would be every bit as good as the original. I took her at her word, but I was nervous because I had read online reviews about people getting windshield replacements at other businesses which were not up to par with the original. I also know visual distortions can put you at risk for accidents while driving. I'm Type A when it comes to my vision. That includes my ability to see clearly through my windshield. I drive around with a roll of paper towels and a full can of Sprayway Glass Cleaner in my trunk. If anyone can tell the difference between an OEM and an OEE windshield, it will be me. You can bet I researched Fuyao, the manufacturer of the OEE glass! There are 5 top windshield brands in the world. Fuyao is one of them. Fuyao is the world's largest automotive glass supplier, with its products recognized and purchased by the world's top automobile manufacturers and major OEMs, such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Knowing that made me feel good about my decision to go with OEE. The installation process couldn't have been easier. Glass Monkey has FREE mobile service, but I chose to drive to the shop because of its proximity to Costco. My windshield was replaced by Kevin, who has years of experience. Kevin did a great job! I was in and out quickly. Over the course of the past three weeks, I have done a combination of city and highway. Nicole was right!!! I can tell no difference between my OEM windshield and my new OEE windshield. I couldn't be happier with the service I received at Glass Monkey. Whether you're looking for rock chip repair or need a windshield replacement, put Glass Monkey at the top of your list! I guarantee you will one happy little monkey! Highly Recommended!!! read more

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My windshield just cracked all the way across one morning from an old rock chip, and so I requested a quote online and got a super quick response! I was able to get an appointment the same day luckily. Windshield was fixed in just an hour. Prices were much better than going to the dealership! I know they also do fixes by coming to customers' home if the weather isn't bad. Great service! Highly recommend. read more

Fast, friendly, and honest! Got 3 chips repaired quickly and helped me get insurance to pay for it.

I looked online and luckily found Glass Monkey. There is a reason they have 5 star reviews! I had a small chip and they advertise no appointment necessary for chip repair so I just drove over there - the whole process took only a few minutes. They contacted my insurance company, were very professional and took care of the chip. I would highly recommend Glass Monkey and Kevin read more

Great job very happy with the service would very recommend glass monkey for any windshield replacement

Great service and great price. Replaced two windshields on our cars and what a pleasant experience. I can't recommend them enough. Very responsive and the quality of work exceeds expectations. Well done!!!!!! read more

Best price option. Best availability option. When looking for new auto glass, always include Glass Monkey in your group of estimates. You won't regret it. I used the Yelp request for estimate process to get a few estimates for replacing the windshield on the old swamp buggy. My car is a rock magnet. The stone and rock damage over 11 years was just too much to bear any more. Everytime the sun hit a certain way, I could barely make out the road. Glass Monkey responded at about the same speed as the others, but the difference was the price and the next available appointment. They run a mobile service and a garage service. I chose to go to their garage. They started on the car ahead of my appointment as I got there early. With a little bit of muscle, the old glass was out. They thoroughly cleaned and vaccumed the inside of my car since pulling a windshield can get messy. It was fast process once the old was out. Great folks, totally professional and fast. I would put the names of the other shops in the review, but I think it ignorant and classless to assert that all car windshields can be compared in that manner. Every car is different, so getting 3-4 bids is always smart. read more

Glass Monkey - Best, lowest quote for windshield replacement on Yelp. Fast response and earliest appointment of four companies. - Windshield Installation & Repair Near Me - Boise, Idaho

I called on Wednesday, it was done by 11:00 am Thursday. Quick and easy. Very nice people, I will defiantly tell my family and friends, and return with all my auto glass needs. Thanks Monkeys. read more

Even though I didn't use them, Glass Monkey was very professional and their rates were great if I had to pay out of pocket. I highly recommend Glass Monkey read more

Great job, cheapest quote I've got in the treasure valley for a windshield replacement, they were available quickly and did a great job.

This place is amazing, they even texted me on Sunday night about their availability. I miss read their text and thought they had an opening the next morning. After I got there, I realize their text message was for the next day, but they took me anyway and got it done very quickly. This is great service, the car was 25 years old and they just nailed it. It was also a great price. I couldn't recommend it shop hire, it would only let me give five stars!!! read more

A few years ago, a rock flew up on the windshield of my 2014 Subaru XV Crosstrek while driving to SLC from Boise. It was an instant crack, but on the passenger side, so not a huge issue. Fast forward to a few days ago, I heard a noise while driving home from a local trailhead. Next thing you know, I'm watching this crack spread across my entire window, and I'm like that dog in the meme with the coffee and fire. This is okay. This is fine. Everything is just fine. Except it wasn't. Some panic seeped in, as I didn't want to drive my wife and child around town with that whole situation going on. When I got home, I hit up my insurance carrier and got a quote from that SFLT company that was suspiciously close to my deductible. I sent messages here on Yelp to a handful of local shops. They all beat that quote by cutting about 1/3 of the cost (SHOCKING, big corporation with large advertising budgets overcharges consumers), including Chris @ Glass Monkey. They had immediate openings at their shop, so instead of waiting for someone to come out and do the replacement, I drove down to his shop the next morning. He was done in about an hour, and he even moved my Idaho State Parks stickers over to the new window without me having to mention it. read more

Very clear and quick with their responses, overall great experience working with them. And price wise, they're better than most.

I called a little over a month ago to get a quote they said it would be 360-400 for my front glass. Waited a few weeks and called back this time they had one in stock and it would be 315 so I booked the appointment. The day before the install they left a voicemail saying they could not locate the glass and would need to reschedule when they had one in stock. I called to get a timeline and noted the price difference and if they could get to the quoted 315 I would do it. The woman on the phone was very rude and gave of a f*ck you attitude like she didn't care about my business. I ended up going through a different vendor who could install the next business day. I WOULD NOT RECOMMEND read more

My son hd a very good experience with Glass monkey. They replaced his windshield and did an excellent job.

My experience with this company has been outstanding. As Director of Construction for Hubble Homes, I now have our entire fleet of 31 vehicles use Glass Monkey as needed. Just got off the phone with Nicole.....and as usual she was extremely helpful and professional and personable. Customer Service takes just a little effort but Glass Monkey excels in over the top service. So glad to see that they are continuing their best practices. read more

Chris from Glass Monkey came out and knocked out the windshields for both my 2015 Chevy 2500HD, and my wife's 2018 Jeep Wrangler in less than 90 mins. Great job!!! We will continue getting out Windshields replaced by Glass Monkey!!! read more

Glass Monkey - Windshield Installation & Repair Near Me - Boise, Idaho

From my initial inquiry to finished installation, every member of the Glass Monkey staff was courteous and professional. Their pricing was reasonable and the actual installation was quick and painless. Based on this preliminary contact with Glass Monkey, I wouldn't hesitate to return for any future auto glass needs (thank you to all the double dumps rolling through the Treasure Valley with uncovered loads) or recommend Glass Monkey to friends. read more

Broken passenger window ... I called about 6 glass repair shops (both local and larger) and every one except Glass Monkey quoted me $500+ and couldn't get me in until the following week. Glass Monkey got me in that day, and was half the price quoted by other shops! Service was fast and friendly, I was able to sit inside the cozy (and festively decorated for Halloween) office on a work call during the service, and my car and window looked fantastic afterwards! Highly recommend! -Jessica read more

Called Glass Monkey for a new windshield on a Honda Element. Was surprised to hear they could set up an appointment the following day given the age of the car. Work was done on-time, as promised, at a reasonable price! What more can I ask for? I'm happy to recommend Glass Monkey! read more

HIGHLY RECOMMENDED! I called and spoke to Nicole and within 15 minutes she helped me get my claim situated with my insurance and I was able to see the technician right away. Justice was amazing! He was very prompt, knowledgeable and had great customer service. My overall experience with Glass Monkey was amazing! Definitely sticking to them for my repairs and highly recommend them! read more

The staff at Glass Monkey are friendly, professional and know their stuff. From start to finish they made the process easy and problem free. They also beat the "safe" competition by way of the "lite" installation cost....by about $300. And after seeing the large number of trucks with uncovered loads lumbering around Treasure Valley, I'm glad I found an auto glass company so affordable and professional. Cheers! read more

Glass Monkey was awesome to work with -- they bid competitively, and I didn't have to wait very long to have Chris come out to replace my windshield. From start to finish the process was smooth and pleasant, and I know I will be calling upon them again in the future. Would recommend for any of your windshield needs. read more

I came in for a couple of chips in my front windshield. It turned out to not be a problem. The guys here are very nice and honest. They seemed like they know what they are talking about and do good work. I would happily recommend to my friends and will come back next time I'm in the area. read more

I took the gamble when my windshield broke and went with the cheapest estimate, crossing my fingers. Several months after install, I've been really pleased! The guys came out to my house within 24 hours after I put in my request, installed my new windshield for the estimated cost with no weird extras for disposal, mobile service, or credit card processing, and gave a lifetime guarantee (in writing). I've had no issues with my glass and am really pleased I used Glass Monkey. Side note: I'd suggest they update the Yelp profile and remove the random personal photos because they may be turning away business...customers like me aren't sure whether to take the page seriously and may seriously consider other contenders instead based on the profile, but I'm glad I went for it. read more

Fast, great quality, friendly service at an affordable price! I will definitely use again.

I got a crack across almost my entire windshield with upcoming weekend roadtrip plans so was looking for someone who could fix my windshield quickly and affordably. These guys responded to my quote request quickly, gave me the lowest quote I've ever heard of for a windshield, and were available the next day - and they are mobile so they did it at my house! They are also very fast at the actual job - I barely had time to wash a small amount of dishes while he changed it out! I highly recommend these guys if you're ever in need of a windshield replacement! read more

Glass monkey was prompt to answer my inquiry about fixing a windshield chip through yelp. I chose them due to the walk in nature of their shop. I showed up during lunch hour. I had to wait 5 minutes for them to finish up a job, then it was my turn to bring my car into the garage. They could tell it had been a previous chip that was already repaired and therefore wouldn't be completed invisible after repair, but repair would decrease the risk of a crack forming. Repairing two chips took them 10 minutes at most. Kevin was friendly and efficient. I would highly recommend stopping by to get your windshield fixed! read more

I had my rear window broken over a weekend and reached out for a quote late Saturday evening. I not only received a response that same evening, but with a quoted price that was half of what a certain nationally known glass company quoted me at. When it came to getting the window replaced, i was very impressed with the technician (Nick) who was very knowledgeable and courteous and finished the job in about 20 minutes which was easily half the time I was quoted from that same nationally known glass company. I would happily recommend Glass Monkey to anyone who needs an auto window replaced. Thanks for a great experience! read more

A piece of the trim was starting to come off so we asked Glass Monkey to help. Talk about excellent customer service!! Jordan did the initial repair back in Sept 2021 but Nicole said to come over since I was 10 mins away. Couple guys in the garage did not hesitate to help me. They were very friendly, great customer service and efficient!! I will definitely be referring them to my family and friends! Thank you Glass Monkey!! read more

Great value. Awesome customer service. Fast and easy. Would definitely recommend to a friend or family member.

Needed windshield replaced last minute. Was able to get scheduled within 2 hours after calling. Was surprised when replacement only took about 1 hour. Work done was high quality with pricing lower than 3 other shops that I contacted. Staff was very friendly and professional. Highly recommend! read more

Response time and quote is very quick. Quote is accurate a side from tax. They work fast. For my car it took them approximately less than an hour. They even fixed a rubber base on one of my windows for free!!!! These guys are the great! read more

Got my windshield repaired quickly. The shop was available on short notice too. Friendly service.

I had a great experience with glass money replacing the back glass on my Malibu. I called the night before because of an unexpected event of my glass shattered and Nichole got me in immediately the next morning. The guys who replaced it did an amazing job and got It done in less then time expected ! read more

Glass Monkey - Windshield Installation & Repair Near Me - Boise, Idaho

Had a damaged driver window and was recommended this company from a body shop. Called and talked to Nicole she is the best and went above and beyond for me. I could not recommend this company enough. Repairs were very quick and fairly priced. To the Glass Monkey crew Thank You! read more

I drove my vehicle into their brand new local shop area. The service was completed efficiently right in front of me. The technician that worked on my vehicle was knowledgeable, friendly, and funny. Would definitely recommend to my family and friends based on the affordable pricing and effective service, and I'll also be going back in the future! read more

Living & driving in Idaho means dealing with constant windshield damage & destruction from the never ending cycle of streets under "rock chip resurfacing" & debris on our freeways (sigh). These guys were quick to respond to a request for a quote (thanks, Nicole!), fast to schedule & on time with my scheduled windshield replacement appointment. It has been 24 hours since my windshield was replaced & at freeway speeds my new windshield is just as quiet as the original one was. No surprises, no after-install fixes, no drama at all. Thank you Glass Monkey for making this a pleasant experience, I will be back when it needs to be replaced, again! read more

We got a windshield rock chip from a semi-truck on I-84 outside of Boise today on the second day of our month long planned camper van trip to the SW. Glass Monkey staff were so helpful and cheerful. They quickly fixed it while we communicated with our insurance who covered the cost connecting electronically with Glass Monkey. It wasn't even as long as a lunch stop and we were on our way again as happy campers. read more