While the representative, Connor, was great, easy to understand and professional, the person I first talked to assured me when I called on day one that they had the replacement windshield to fix my car. I assume that was just to get my business because we scheduled for the next day only to have them tell me later that it had to be ordered. TWO WEEKS later, after many texts/calls, it ended up that both OEM and aftermarket are unavailable and on indefinite backorder (NO ETA). At that point, they suggested I try Safelight because they have their own stock. That was helpful. Safelight had it and I was able to schedule with Safelight two days out. Boom. Note that when I initially looked at Safelight, the earliest appointment was a week out. That's why I had initially passed them up. But I'd have been better off than being two weeks out and then having to start all over with Safelight. read more