Once more AmeriPro came through with a repair for my rock magnet windshield! They scheduled me very fast and Caleb took to it and repaired the small crack before it could cause more damage. I have been very impressed and am a happy satisfied customer! Highly recommend this business! read more

Ameripro was very professional and super easy to work with. They do a great job working with your insurance company. From my initial call to finished windshield. read more

Got a cracked windshield and we visited AmeriPro Glass in Jacksonville, Florida, and the technician Caleb said that the windshield will be Subaru OEM and not an aftermarket. Later we found out from Subaru it was an aftermarket windshield because we had issues with it. After a few days went by, it started to rain, and the dash started acting crazy which all derived from the installation from the windshield installed by AmeriPro. Dwayne, the manager, was not caring to address the issue. The installation and calibration was off because of an aftermarket product. Dwayne, refused to fix this issue, so my husband and I contacted Brad owner/ boss of Dwayne the manager. Brad told my husband that if he would take down the reviews, he would pay him $100. AFTER Brad called my husband's insurance on a threeway and tells our insurance the it was a"Failure Installation" by AmeriPro, our insurance approved the OEM to be put in. Brad said there are other customers scheduled and for us to wait until wednesday next week to replace our windshield. We then felt that there was no urgency whatsoever to prioritize our windshield replacement which was a"Failure Installation ". Brad put $30 worth of gas to our car whereas our drive from Georgia to Ameripro Glass Jacksonville back and forth cost us $183.63 . We are very disappointed so we decided to go with another company that is professional to put in the windshield. *The Better Business Bureau said we should not do that because companies like AmeriPro try to pay for good reviews and pay consumers to take down their reviews. *Also, take note that the positive reviews on their reviews are from workers and friends of the company to get higher reviews.* I'm just sharing the Horrible experience with AmeriPro Glass in Jacksonville, Florida read more

If you are getting your windshield replaced by "AmeriPro Glass" BUYER BEWARE they will put the cheapest / crappiest windshield they can find on the aftermarket. They will tell yo that it is OEM (Original Parts) and its not, they will tell you about the warranty but you will have a hard time getting them to honor it or calling them once your insurance or you pay out of pocket. BAD EXPERIENCE read more

AmeriPro Auto Glass It's so convenient because they come wherever you need them to come at.wish Florida didn't change the law cause they give you a gift for using them... read more

I was blown away by the excellent customer service and workmanship I received from AmeriPro Auto Glass. Kimberly took care of the business/insurance side of things with great efficiency and expertise. She made sure we had no up front cost. Caleb came to me to change out the windshield. He was courteous, hard working and quick. I highly recommend AmeriPro! read more

I am a repeat customer. The service is prompt and dependable. They take care of all the paperwork and receiving a rebate check upon completion is quite a bonus and much appreciated. I have already given them two customers and referred them again yesterday to a friend. read more

AmeriPro made my day! They handled my insurance, came when promised, got my windshield replaced quickly and correctly, and then handed me a $100 check. You can't beat that! read more

I had my windshield replaced by Ameriprise Auto today and my experience exemplified how a business should be run......outstanding customer service! From the day I first called their response time was within minutes as were any questions I needed answered. They arrived early for the appointment, took the exact amount of time I was told. Brent, the technician, could not have been more professional or courteous. I highly, highly recommend Ameriprise for any of your auto glass needs.....PB in Ponte Vedra, FL read more

It's such a relief to find an honest, ethical business these days. Good people to deal with. Before you succumb to the Safelite commercials, give these guys a call. You'll be pleasantly surprised at both their prices and their demeanor. read more

Zero stars! BEWARE! The owner is very dishonest, and does NOT warranty his installers mistakes. Eight months later, on a subsequent windshield replacement, discovered the AmeriPro Auto Glass installer broke the clips that hold the glass in, then glued them down with the glass, bent the molding, and didn't do the right thing and order replacement clips for a quality job. The owner insists there was never a problem until another Glass Repair Company "touched my car" (literally) and removed the molding to get to the glass. How in the world would it have been known there was an issue under the molding, if not removed it to see his installers careless installation?? Never showed an ounce of concern of what his Installer did. This Business Owner is extremely shady and dishonest!!!! Use this Business at your own risk. read more

The owners are not honorable. They do not pay their vendors and then berate vendors when asked to do the right thing and pay their bills. Stay far away from these people. read more

Some confusion between your company and my insurance but was resolved quickly. Technician was on time and got the work done quickly. Very good at his job, took his time to get the details right. Very good service! read more

This review is for the Lakeland FL office. Everything went very smoothly, from the one phone call I made to set up the appointment to the having a new windshield installed in my driveway the next day. AmeriPro set everything up with my insurer and gave me an appointment time for the next day. The installer called before he arrived and was prompt and professional. He had the work done within an hour and did a great job, he even managed to transfer my sunpass decal to my new windshield. He was very personable and answered all my questions. The installation was perfect and to top it off AmeriPro wrote me a $100 check that the installer left with me. My installer's name was Darnell and he's a great asset to AmeriPro. Give that man a raise! read more

I had a bad experience with SafeLite so I called AmeriPro. From initial call to installation, they were top-notch. They facilitated everything with my insurance company. They came out within a couple of days. They showed up when they said they would. Nick, the installer, was professional, courteous and worked quickly and diligently to get the job done. Thanks AmeriPro! Will definitely recommend you to friends and family. read more

I had to make two trips to have windshield installed once due to first one being broken which I wasn't notified about until after I arrived at the installation site, but my installer, Chris, was professional, courteous & did what he said he would do, which was to make sure the next windshield wasn't broke & then he would call me so I wouldn't have to make an extra trip for my windshield installation. read more

This past week, a rock hit my windshield leaving a small, repairable chip. I went through the claims process with my insurance agency and looked around for a reputable company that had convenient hours. Since I was off of work one day, I asked if one of AmeriPro's reps could come out and do the work that day. He agreed and was initially very courteous on the phone. I also spoke to one of the office staff members who also took down my information and assured me that, once they received the referral from my insurance company, they would call me and schedule an appointment. I used my insurance company's app to forward the referral to them and get the appointment set up. Fast forward to my non-working day and I called the rep who would be doing the repair (the same one I spoke to a few days ago) who did not remember my name, the work that would need to be done, and that I spoke to him a few days ago. He also said he did not have a work order in his papers and that he would not be available to assist me today because he was all the way on the other side of town. I reminded him of our conversation (which he did not remember at all) and told him again that I had to work during the week and could not be away from my office. I don't feel comfortable handing my car keys over to someone I don't know just so they can do the work while I'm working. I called the office staff member again - who also didn't remember our conversation and conveniently mislaid the paperwork that he filled out a few days prior. He tried to convince me that I spoke to someone else but I know the name was correct. Then, he tried to switch tactics and told me that my insurance company didn't submit the work order so he wouldn't be able to start work until he got the referral - how would he know this otherwise? I'm not happy that he basically lied to me. He told me to call him right back after I spoke to my insurance company - but I know better. I decided to go with a different company. Yes, my insurance is to blame for not forwarding the work order, but he could have told me this without lying about not remembering my information. That is NOT good customer service! If this is how they handle the initial communication, how can I trust them when the rep is supposed to do the work and that he will call me when he says he would? Needless to say, I will not be recommending them. I found another company who has weekend hours AND is approved by my insurance. read more

One of my rear windows had stopped working in my truck and I could no longer open that window. It was either off track or the motor needed to be replaced I had Ameripro Auto Glass diagnose the problem which turned out to be the Motor and regulator and at my earliest convenience they installed it for a reasonable price and in a professional and courteous manner. I will recommend Ameripro Auto Glass LLC to all my friends. read more

Set up windshield replacement through insurance. Had to call them even after they said they would call me to set up a time. When tech came to the house it was raining so he said he could not do the install, then he got in his van and left never to be heard from again. I waited until 10 the next morning for someone to call and re-schedule and after no call I called the insurance company and told them I was using another company. Do not use this company. read more

Damaged my headliner and now having hard time getting them to respond. Don't pay them unless you inspect first!