Here's how Wallace auto glass stacked up: 10 points…read more All My Yelps breakdown like this; 2.5 pts =Service, 2.5 pts =Clean 2.5 pts =product , 2.5 pts =Swagg Grand total= 10 points Are usually don't go through the Yelp app to make contact with a business but my window in my truck was smashed by a 2 x 4 long story short Wallace Auto Glass, responded through the Yelp app. Within 15 minutes they gave me a quote set up an appointment a week later. they were on time to do the installation. They put the window in in less than a half hour and they had the best price because I checked around with two other installers. I'm going to give them a pass on the swag because this is not a restaurant review. I give them 10 points there did what they quoted me for and the window is good quality. They also had the best price I would recommend them. Total of 10 points

They are worth every 5 star rating they have. They were…read moresuper responsive to my initial inquiry, answering all my questions and set up an appointment to come to my house to repair my windshield in 72 hours. No muss, no fuss, no aggravation. They showed up on time, provided quality work and a sparkling clean new windshield (I want to know what they clean with... the windshield was crystal clear!). They answered all my questions and the job is done perfectly. I highly recommend them. We will definitely use them again!

I had a windshield replaced here, and they did not seal it correctly, and I received water damage…read morein my car. My insurance has been trying to get payment from them over the past seven months for the additional work resulting from the water damage in my vehicle. They have been a no-show to phone calls and have yet to do the things they told the client they would do. So run fast and don't let this company touch your vehicles. They are not responsible and lack integrity, and clearly don't pay attention to details.

Got a small crack in my bmw windshield. Insurance co. said I can take the car anywhere. I chose…read moreAdvanced Glass because it was close. They said the glass would still have the rain sensor in it and now it does not. They admitted they used the wrong glass but refuse to make it right.

23 window panes were installed, without an issue…read more All of the personnel at the Lee & Cates Glass - Mandarin office were exceptional [from Donna, the Coordinator, to the Installers (Donnie and company)]. On installation day, Donnie and his crew arrived on time and worked effortlessly to ensure all of the panes were installed correctly. Even when erecting and using a two-story scaffolding, to install upper window panes in our vaulted living room, the process looked smooth and practiced. Donnie and his crew were: professional, friendly, courteous, and above all else extremely safety conscious. It was a pleasure doing business with this team, and we would recommend them to anybody, for any window replacement work.

We called several glass companies to make a custom piece of glass for our table. Lee & Cates glass…read morehad the best prices and could have it done very quickly. We are very happy with the suggestions they gave us for the thickness and the edge. They went above & beyond to accommodate us. We absolutely love our custom glass table top and we will absolutely be using them again for our next project.

A year or so ago, we were referred here by our neighbor's insurance carrier when he caused some…read moreminor damage. They were quick and efficient then. Today, even better, if that's possible. The right rear taillight assembly had been replaced in the previous repair work. A local repair shop quoted $350+ to replace it. Then I remembered this was the side that got replaced last year. I called Gerber, they said "yes, you are covered under warranty. We can get one tomorrow. When can you come in?" I showed up early, they took the car inside, and I sat down to wait. It could not have been 5 minutes before the tech was handing me my keys with a smile and a thank you. Wow! I do hope I never need repairs again, but if I do, this is my first choice!

For insurance estimates and repairs they do NOT allow you to leave your car in after the estimate…read moreand before service! So that's a huge pain to bring it in for the estimate, take it away (or tow), and then bring it back. Crazy policy!

I had a very small crack in my windshield, and attempted to have them fix it. All they wanted was…read morepayment, they did not talk about any risks. David, the technician made it worse, turning him in from a less than 1 Inch cracked to something over 2 feet long on my windshield. When I call the manager, Josh Madison, he was very flippant and rude, and told me to just go through my insurance. Even though the entire fault of having this 2 foot crack was because of their company not fixing things and making it worse. He seemed more hung up that I wouldn't pay for their attempted repair. More so, he put me on hold for over 20 minutes so he could deal with other things. That's the kind of customer service he and his team provide. I would avoid this company at all cost, especially given how rude management is. I would never use safe flight again. Now I have to have my whole windshield replaced, and Safelite doesn't even care.

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

I love the feeling of security and confidence after driving away from Complete Import Service…read more My car drove and sounded so smooth. My friend K.Johnston sent me to Frank and Val when I first moved here. I didn't need anything beyond maintenance up until this year. I finally was too lazy to change my oil and they were happy to help me and evaluate my car's needs. My car is an 05 Corolla 1.8L Engine Standard with over 280,000 miles. I've been blessed! Frank and Val have ensured my car is safe and on the road for as long as I'd like. Great family business and I am so glad for my friend's recommendation.

Reliable trustworthy friendly knowledgeable professional kind. What else can you say.read more

The representative was wonderful. He showed up on time, he knew exactly what to measure how to do…read moreit, it's very professional,. I had the exact day to deliver, and it was delivered on that day. By the same man who gave me the estimate. It was installed beautifully expertly just the way I had dreamed For my renovated bathroom walk-in shower.

We ordered glass for the shower in our bathroom. In a couple weeks Discount Glass installed it…read more They left a couple dirty spots on the celling and a broken molding. Now I have to fix it somehow