I don't know why you would use anyone other than Don @ ABC AutoGlass of Jacksonville. The…read morecommunication of the quote was quick and the prices are more competitive than the others I received. The job was assigned for the next day. The work was done properly and on schedule. I really appreciate Don's work ethic and attitude. Thanks for the good job.

Super thankful to have found Don and ABC AutoGlass. One of our recently purchased vehicles had two…read morechips that I was nervous about. I didnt want the damage to expand further. Loved the pricing and the fact that he traveled to me to take care of the windshield. From start to finish I want to say that he was done in less than 10 minutes. He's decently priced, super communicative, and professional. If I'm ever in need, he'll be my first call.

OUTSTANDING WORK! AND QUALITY! Work was done fast; no long…read morewaiting times the job was done quickly. I called on Friday, made the appointment for my car front windshield to be replaced and the tech showed up, on the following day. best part of it did not have to spend one Doller out of pocket.

Wonderful service, nice people, and they are there when you need them most. I enjoy family-run…read morebusinesses because they have to try harder than the big companies that depend on sales above service (and just being nice!) You'll be very pleased you picked Southern Shield over the rest~ Doug S.

23 window panes were installed, without an issue…read more All of the personnel at the Lee & Cates Glass - Mandarin office were exceptional [from Donna, the Coordinator, to the Installers (Donnie and company)]. On installation day, Donnie and his crew arrived on time and worked effortlessly to ensure all of the panes were installed correctly. Even when erecting and using a two-story scaffolding, to install upper window panes in our vaulted living room, the process looked smooth and practiced. Donnie and his crew were: professional, friendly, courteous, and above all else extremely safety conscious. It was a pleasure doing business with this team, and we would recommend them to anybody, for any window replacement work.

We called several glass companies to make a custom piece of glass for our table. Lee & Cates glass…read morehad the best prices and could have it done very quickly. We are very happy with the suggestions they gave us for the thickness and the edge. They went above & beyond to accommodate us. We absolutely love our custom glass table top and we will absolutely be using them again for our next project.

My SUV was in an accident in March. Gerber ordered the parts and had it back in a week looking like…read morenew and detailed both inside and out. Highly recommend Wendy the estimator, Hunter and the bodywork team. Great job!

I took my car to Gerber Collision for repair and body work. I could not have picked a better…read moregroup. The people in the office were absolutely the best! Very attentive. The repairs were completed on time and my car looks brand new. Hopefully I will never need to, but I would not hesitate to go back to Gerber Collision. Thank you and hats off to Wendy and Curtis!

The representative was wonderful. He showed up on time, he knew exactly what to measure how to do…read moreit, it's very professional,. I had the exact day to deliver, and it was delivered on that day. By the same man who gave me the estimate. It was installed beautifully expertly just the way I had dreamed For my renovated bathroom walk-in shower.

We ordered glass for the shower in our bathroom. In a couple weeks Discount Glass installed it…read more They left a couple dirty spots on the celling and a broken molding. Now I have to fix it somehow

I had a very small crack in my windshield, and attempted to have them fix it. All they wanted was…read morepayment, they did not talk about any risks. David, the technician made it worse, turning him in from a less than 1 Inch cracked to something over 2 feet long on my windshield. When I call the manager, Josh Madison, he was very flippant and rude, and told me to just go through my insurance. Even though the entire fault of having this 2 foot crack was because of their company not fixing things and making it worse. He seemed more hung up that I wouldn't pay for their attempted repair. More so, he put me on hold for over 20 minutes so he could deal with other things. That's the kind of customer service he and his team provide. I would avoid this company at all cost, especially given how rude management is. I would never use safe flight again. Now I have to have my whole windshield replaced, and Safelite doesn't even care.

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

A year or so ago, we were referred here by our neighbor's insurance carrier when he caused some…read moreminor damage. They were quick and efficient then. Today, even better, if that's possible. The right rear taillight assembly had been replaced in the previous repair work. A local repair shop quoted $350+ to replace it. Then I remembered this was the side that got replaced last year. I called Gerber, they said "yes, you are covered under warranty. We can get one tomorrow. When can you come in?" I showed up early, they took the car inside, and I sat down to wait. It could not have been 5 minutes before the tech was handing me my keys with a smile and a thank you. Wow! I do hope I never need repairs again, but if I do, this is my first choice!

For insurance estimates and repairs they do NOT allow you to leave your car in after the estimate…read moreand before service! So that's a huge pain to bring it in for the estimate, take it away (or tow), and then bring it back. Crazy policy!