I have TBI, truamatic brain injury and shopped over an hour and got hung up on and lied to about…read morepricing and then found AutoGlassNow and Jessica helped me and was so kind and professional. I was given the best price and 24 hours later the mobile tech, Drayke, came and did my windshield and he was also super professional, super kind, let me watch and converste and this was such an incredible experience. Five stars ++++ I will certainly use them for all my glass needs and I told them I would be leaving a review and I suggest you use this company if you desire the best results. Many do not treat people right that have TBI because you don't see a brain injury. They did all they could for me and followed up and I will tell you once again. People are what makes a business run. Great people make it run smooth, are kind and professional. I received all I hoped for and more!

I had a crack spreading from the center of my windshield cause by a truck carrying stones on the…read moreway to work last week. I called Auto Glass Now as there reviews were good and I felt comfortable asking for their service. They were readily available and I got a favorable appointment. Prices wasn't as expensive as I had originally assumed. They young's lady was very help with the explaining the warranty and post service car. I was in and out within 30 minutes of the drop off time. I currently recommend their service and will provide a two week update

Here's how Wallace auto glass stacked up: 10 points…read more All My Yelps breakdown like this; 2.5 pts =Service, 2.5 pts =Clean 2.5 pts =product , 2.5 pts =Swagg Grand total= 10 points Are usually don't go through the Yelp app to make contact with a business but my window in my truck was smashed by a 2 x 4 long story short Wallace Auto Glass, responded through the Yelp app. Within 15 minutes they gave me a quote set up an appointment a week later. they were on time to do the installation. They put the window in in less than a half hour and they had the best price because I checked around with two other installers. I'm going to give them a pass on the swag because this is not a restaurant review. I give them 10 points there did what they quoted me for and the window is good quality. They also had the best price I would recommend them. Total of 10 points

They are worth every 5 star rating they have. They were…read moresuper responsive to my initial inquiry, answering all my questions and set up an appointment to come to my house to repair my windshield in 72 hours. No muss, no fuss, no aggravation. They showed up on time, provided quality work and a sparkling clean new windshield (I want to know what they clean with... the windshield was crystal clear!). They answered all my questions and the job is done perfectly. I highly recommend them. We will definitely use them again!

I had a windshield replaced here, and they did not seal it correctly, and I received water damage…read morein my car. My insurance has been trying to get payment from them over the past seven months for the additional work resulting from the water damage in my vehicle. They have been a no-show to phone calls and have yet to do the things they told the client they would do. So run fast and don't let this company touch your vehicles. They are not responsible and lack integrity, and clearly don't pay attention to details.

Got a small crack in my bmw windshield. Insurance co. said I can take the car anywhere. I chose…read moreAdvanced Glass because it was close. They said the glass would still have the rain sensor in it and now it does not. They admitted they used the wrong glass but refuse to make it right.

Had two glass companies come out for an estimate. Decided to go with Baker because their estimate…read morewas much more reasonable and we had options of different types of glass to choose from. The guys that came out to perform the installation did a great job for the most part. There were a few pieces of glass that we had to sweep up and they did bump into the camera we had on the roof which required adjusting, but we are satisficed with the window. No more fogging!

Had a appointment scheduled with baker glass. Person showed up 2 hrs early. Of course no one eas…read morehome. Just got phone call from them I told them that they were a week late in rescheduling. The person on the phone stated "we didn't want job anyway." Super nasty guy.

Matt came out to replace my windshield on my BMW 530i today and he did a great job. Thanks Matt…read morefor also calibrating everything and even fixing the long annoying notices on the info screen. Would highly recommend Matt's.

I would give Matt zero stars if I could. I like dealing with small businesses, which is why I chose…read morehim to replace my windshield. I wanted the Mopar OEM glass for my Jeep, as it had a large crack going across and was only getting worse with the cold weather we had in January. I was in the Jacksonville area for work, as I live in Cape Canaveral, and knew I would be away for a month, traveling the state of Florida and wanted my windshield replaced, as I was covering a lot of ground and was going to be on highways and in the middle of no where. I also didn't want to go thru my insurance, as they coded me wrong for a chip in my windshield prior, and my premium went up $500, as it showed that I was in an accident. I learned the hard way, financially, to just pay out of pocket. He quoted me $650 for the glass and the recalibration, with the OEM glass. He wasn't able to recalibrate it the first time, as he installed it in the sun and the sensors were off and whatever else he said. He then had his recalibration expert come out to me a few days later, and he wasn't able to do it, after 2 tries. The recalibration expert proceeded to tell me that I had an off market brand glass and not the Mopar OEM glass. I tried to call Matt to get this all straightened out, as I paid him using Zelle, and he was MIA. Come to find out that he had a phychotic breakdown and thought people with trench coats were in his house trying to attack him and he was shooting at them (for real! The police went to his house and he may have been Baker Acted. Not sure.). A few weeks later, while I already left Jacksonville and was in Lake City, 90 miles away from Jacksonville, I offered to meet him halfway in Macclenny to replace it. He said "no". Just like that. I then proceeded to tell him that I was heading to Gainesville and that I can meet him halfway in Starke and, again, he said "No". I asked him how far he is willing to travel and his exact words were "Not too far!". He then asked when I would be in Jacksonville again, and I said not for several months. He then said that he had to go and "We will work something out" and hung up on me. Now, I am left without the OEM glass I paid for and without my Jeep being recalibrated. And I have to call into Zelle to get my money back, which I'm sure I won't. Stay away from this company! Unless you want to deal with some flaky, phychotic person, that doesn't give you what you paid for. And ghosts on you and won't bother meeting you halfway. I was not about to spend my day driving hours for an issue HE created!

Today, I visited Factory Auto Glass and was 100% impressed with their professional, friendly and…read morehelpful staff! I showed up early, before they were actually open, and Amy and Steve welcomed me in, then before I knew it, Steve was already looking into the sun roof leak issue on my Nissan Altima. He quickly diagnosed the problem, and addressed the issue and gave me some helpful tips on maintaining the issue moving forward. Luckily I had mainly a leak problem, and no need to replace the windshield. Hands down I highly recommend this local family owned business to anyone in the Jacksonville area!! I live out in Atlantic Beach, and while it was a bit of a drive, it was so worth the trip!!!

I can't say enough good things about Factory Auto Glass! I got a crack in my windshield in…read moreNovember. Insurance sent me to another place who strung me along for a month. I got fed up and called Factory Auto Glass. Not only was their customer service amazing, but they kept me in the loop during the whole process (had to order my glass since it's a new car). Once it arrived, I was on the schedule the next day! Installation was professional, efficient and installer was so friendly and fast! I can't say thank you enough!!!

They're Awesome!!! From the Lady answered the phone,…read morethrough the technician that arrived on time and did the job WITH SO MUCH EXPERIENCE as required by BMW.(WITHIN 30 MINUTES THEY CHANGE GLASS AND CALIBRATED We have 4 cars at this house and from now on we just going to use it WALKER AUTO GLASS!!!!

They replaced the windshield in my car, recalibrated my mirror, and were very considerate of my…read morecar. The windshield was replaced with manufacturer's parts and the installation went seamlessly. The shop is extremely professional and Jenette is one of the nicest professionals I have ever dealt with. The technicians were exceptionally knowledgeable. I would highly recommend Walker Auto Glass.

About a month ago, I heard this terrible loud noise and then realized that it was my power windows…read more Apparently, the mechanical devices inside my door were broken and I didn't exactly know where to go or what to do! Luckily, I found Moonlight Glass on N. Main St.! This is the place to go. They respectable to their customers and they do a great job and I would recommend them highly so if you ever have any trouble with your windows, you know where to go, thanks Texas and Tony'

Had a great experience! The team members are very helpful with teaching how to make glassworks…read more Will go again