Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

I saw the promo for free bikini wax/sugar so I signed up and paid a little extra to get Brazilian…read moresugar. I have been waxed but never sugared. April was great. Laying down the sugar hurts worse to me, but removing it hurts less and not having the heat is nice too. I felt like it took a lot less time too. It was a lot smoother also. I will definitely go back. It's inside the Mattison salons.

I saw a promo for a $20 wax & $10 eyebrows. When I arrived, I didn't have any trouble locating…read morewhere it was at. Shay was very sweet and welcoming especially since it was my first time, I felt comfortable! And I love the way everything turned out. I will definitely be back & request Shay. Thank you!!

Estara is the beautiful one! She was friendly, informative, helpfu personable and had really nice…read morecomplexion! I told her my skin was feeling dry and I was worried about the Chemical Peel over drying it. She said, "you know your skin better than I do." So, she modified the products to adjust my skin's condition. She thoroughly cleaned my face. She had a great rhythm to applying the cleanser to my face and worked with confidence. She cleaned my skin, like all the videos I see online. It was so nice to receive that treatment. The result was good! It's weird, I walked in w makeup on and looked better w out makeup. Lol..I saw a result right away! My cousin said, my skin looked good too. Estara has the best Salon Suite. The Restrooms were close by her Salon and her walls are like a dark Purple galaxy! I would definitely recommend Estatra.

I have gone to Estarra previously and was excited to hear she opened her own boutique spa. I…read morescheduled a Brazilian wax and a signature facial. First off the boutique spa room had a soothing beautiful ambiance and was spotless. Great location too! Scheduling online was easy and she started right on time. I had a Brazilian and signature facial. She uses a special wax that def makes a difference on pulling the skin (less painful). The facial was amazing. Products were top notch and my skin was glowing. Add a hand massage and the experience so relaxing. Estarra is personable and the whole experience was perfect. I'll be a regular!!

Kate was incredible and she stated everyone there were all really good! I did the tea pot detox and…read moreit was great!

The 1st time I went they charged me $5 for long nails. 2nd time I went was charged $8 for long…read morenails. I have had my nails done for over 40 plus years and have never been charged for long nails.

I tried to give Brow Vixen another chance but when I went today my threaded eyebrows are way…read morethinner and one is shorter than the other.

My experience was great yesterday. Having my brows threaded has always been a pain that I tolerate…read morebecause the results are worth it. To my surprise, this was the very first time I experienced NO pain. The threader asked me about my experience and she was happy to know that the process was painless. I hope to be use the same threader during my future visits! 5

I called and got squeezed in! The receptionist at the front desk is always pleasant and…read morepersonalable. I like her a lot. I had gotten service with Taylor? I think she might new but nether the less she made my experience bearable. She was fast but also a perfectionist. I got my under arm and a Brazilian and she did not miss a hair anywhere. She even made sure my underarms were spotless - that says a lot because a lot of techs just get to get you in and out, and fair but not Taylor!!! I highly recommend Taylor. She's not much of a talker but it was fine with me.

I was going to Depil, but wanted to try this place. I have been trying for months to get a walk-in…read moreand to date, nothing. I am a male and I do get manzillians, but this place only has one person that can do a male. Their signage says walk ins welcome, but not if you're a man. The lady who does the men is usually booked up with women, imagine that.

Mar is excellent at sugaring! I love her and she makes you feel relaxed and comfortable all at the…read moresame time. She has a great personality too I did have the Brazilian done

Mar is always accommodating and friendly. She is very professional, sanitary, quick, and thorough…read more She is the only person I will go to for my sugaring needs!

*****READ ME******…read more Sanitation Violation -- Texas Department of Licensing & Regulation Failure to clean or replace buffing bits and chamois between clients or to clean with soap and water at the end of each day §107(d). Failure to discard buffer blocks or porous nail files in a trash receptacle after exposure to broken skin or unhealthy skin or nails §106(f). *No pedicure liners *Used nail file(s) and foot callus scrubbers (porous) *Used nail drill bits without sanitation (acrylic residue remains on drill bit before beginning). *Overall salon sanitation *Failure to post all required licenses ---- When asking the nail tech if those (referencing the tools), she proceeded to let me know they 'wash' them with soap and water. These are porous tools, and these were very much visibly used. I immediately felt uncomfortable and asked the nail tech to stop. At this point, my nails had two (2) nail tip extensions on my big toes (incomplete) and she trimmed two (2) nails. When bringing up my concern at the front, I was just told "sorry about that" and proceeded to be charged $25 for what was already done. Mind you, I was in the salon maybe 15 minutes with 10 minutes or less being in the chair. Deluxe Pedicure (EA. cooling peppermint pedi) are $50 plus $18 for gel. Why would it be $25 for nail trim and nail tips for two nails? I feel as though because I spoke up about their sanitation, I was reprimanded via overcharging. Please please please do not go to this place. Please spend the extra money going somewhere where sanitation is visible and you're not risking infection. This shop is now under investigation for multiple violations by the State of Texas.

THE BEST EXPERIENCE!! 10/10 I've been to every single nail…read moresalon in Mansfield & this one is BY FAR THE BEST. The salon itself is very clean, basic and quiet - not like all these loud, dirty and busy salons on every corner. I don't want my pedicure to feel like a trip to a night club... My deluxe pedicure here was so enjoyable! There was extreme attention to detail and comfort & at a competitive price; I also didn't have to wait at all on a weekend day. I will definitely be coming here for my regular pedicures. I would recommend to every single person!!