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Thao's Lash Studio

4.0 (13 reviews)
Closed 8:00 am - 6:00 pm

By appointment only

Services - Thao's Lash Studio

Waxing

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Jenny N.

My lashes lady was on vacation so I decided to pick Thao's lash studio for my lashes fill-in 2 weeks. Unfortunately, Thao was on vacation too so she sent her tech name Ann to take care me at her Studio. I don't want to send any tech under the bus but I think Ann can not to be a Professional tech if she still keep her poor-service-customer-way like she treated me. She made me feel I came to beg and bother her too much. After an hour for take off and new set quickly, she pushed my shoulders up and said "you can go, I have other customer next". Wow, she didn't care to ask if I like the ugly short hybrid lashes set with doll-eyes shape (only one side) in my eyes or not. I paid $129 + $20 tip to her even my eyes burned at corners because she took lashes off and cleaned them too strongly before. Fortunately, after my complaining, Thao sent Trish (Trinh) to fix my ugly eyelashes on next day. Trish is an excellent tech, she listened what I talked patiently and then fixed my eyelashes gently & carefully. The size is longer than I expected but I gave her 5 stars here and the good $tip for the shape she fixed and for the nice customer service. Trish made me thinking about come back Thao's studio next time. Thank you, Trish! Request Trish and you will have the nice lashes (like me) and get the good feeling too.

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2 years ago

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3 years ago

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5 years ago

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4 years ago

Omg love Thoa!!!!! And love my lashes! She's had same day appointment s abs fit me right in

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4 years ago

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Sugaring NYC - Mansfield

Sugaring NYC - Mansfield

(14 reviews)

Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

The Beautiful Ones Skin Spa - Summer Promo! Custom Facial & Brazilian 20% Off! (Both services must be done on the same day to get promo)

The Beautiful Ones Skin Spa

(2 reviews)

Estara is the beautiful one! She was friendly, informative, helpfu personable and had really nice…read morecomplexion! I told her my skin was feeling dry and I was worried about the Chemical Peel over drying it. She said, "you know your skin better than I do." So, she modified the products to adjust my skin's condition. She thoroughly cleaned my face. She had a great rhythm to applying the cleanser to my face and worked with confidence. She cleaned my skin, like all the videos I see online. It was so nice to receive that treatment. The result was good! It's weird, I walked in w makeup on and looked better w out makeup. Lol..I saw a result right away! My cousin said, my skin looked good too. Estara has the best Salon Suite. The Restrooms were close by her Salon and her walls are like a dark Purple galaxy! I would definitely recommend Estatra.

I have gone to Estarra previously and was excited to hear she opened her own boutique spa. I…read morescheduled a Brazilian wax and a signature facial. First off the boutique spa room had a soothing beautiful ambiance and was spotless. Great location too! Scheduling online was easy and she started right on time. I had a Brazilian and signature facial. She uses a special wax that def makes a difference on pulling the skin (less painful). The facial was amazing. Products were top notch and my skin was glowing. Add a hand massage and the experience so relaxing. Estarra is personable and the whole experience was perfect. I'll be a regular!!

Zen Pedi Spa

Zen Pedi Spa

(18 reviews)

$$

*****READ ME******…read more Sanitation Violation -- Texas Department of Licensing & Regulation Failure to clean or replace buffing bits and chamois between clients or to clean with soap and water at the end of each day §107(d). Failure to discard buffer blocks or porous nail files in a trash receptacle after exposure to broken skin or unhealthy skin or nails §106(f). *No pedicure liners *Used nail file(s) and foot callus scrubbers (porous) *Used nail drill bits without sanitation (acrylic residue remains on drill bit before beginning). *Overall salon sanitation *Failure to post all required licenses ---- When asking the nail tech if those (referencing the tools), she proceeded to let me know they 'wash' them with soap and water. These are porous tools, and these were very much visibly used. I immediately felt uncomfortable and asked the nail tech to stop. At this point, my nails had two (2) nail tip extensions on my big toes (incomplete) and she trimmed two (2) nails. When bringing up my concern at the front, I was just told "sorry about that" and proceeded to be charged $25 for what was already done. Mind you, I was in the salon maybe 15 minutes with 10 minutes or less being in the chair. Deluxe Pedicure (EA. cooling peppermint pedi) are $50 plus $18 for gel. Why would it be $25 for nail trim and nail tips for two nails? I feel as though because I spoke up about their sanitation, I was reprimanded via overcharging. Please please please do not go to this place. Please spend the extra money going somewhere where sanitation is visible and you're not risking infection. This shop is now under investigation for multiple violations by the State of Texas.

THE BEST EXPERIENCE!! 10/10 I've been to every single nail…read moresalon in Mansfield & this one is BY FAR THE BEST. The salon itself is very clean, basic and quiet - not like all these loud, dirty and busy salons on every corner. I don't want my pedicure to feel like a trip to a night club... My deluxe pedicure here was so enjoyable! There was extreme attention to detail and comfort & at a competitive price; I also didn't have to wait at all on a weekend day. I will definitely be coming here for my regular pedicures. I would recommend to every single person!!

Thao's Lash Studio - eyelashservice - Updated May 2026

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