Great dealership to deal with. Everyone is so helpful and knowledgeable. Not pushy at all. Will go…read morefar to find the car you want. Great family dealership!

A friend recommended Chignoli to me to sell a car that my wife and I inherited. I had a price in…read moremind and That's what we received. since we were there we looked around at some cars on the lot. we had an idea of what we were looking for and ended up test driving and buying a car. I'm 61 years old and never had a better experience getting a car. We dealt with Greg and Mark and left wondering why can't more dealers be this comfortable when selling, trading, or buying a car! family business with a great reputation. Jim F

Buying a car from Andrew was an absolute breeze! He was super helpful and made the whole process…read moreeasy to understand. I'm really happy with my new ride and I appreciate Andrew's awesome service. I would definitely recommend stopping by!

Last year I purchased a 2011 Chevy Equinox, 2CNFLCEC8B6434582. After two days of driving the…read morebattery needed to be replaced and the exhaust system fell off the car. I brought the car back to you because I was told the bottom was completely rusted out. You assured me that it was fine and had your mechanics look at it. Fast forward to today, after many repairs, the car was deemed unsafe to drive due to a rusted frame and gas tank. I am now out $10,000+ and a car. Your bad business has put my family in financial hardship.

I've purchased quite a few cars over the years, I always appreciate when I'm able to shop without…read morefeeling pressured. The staff here was very friendly, helpful, and not pushy. We did end up buying a car, and the purchase process was very smooth. No surprise fees tacked on above the sticker price. So far a good experience, I will update if anything changes.

From the owner: With years of experience serving the area, our dealership is dedicated to offering high-quality,…read morepre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we’ll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”. Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

Dorry Atkins at Motor Cars of Chicago handled a deal that never closed with more integrity than a…read morelot of people show when they *do* get paid. I was only there for one car: a GTR. After we got into it, the vehicle would not pass emissions, so we did not transact. That is usually when a salesperson disappears, stalls a deposit, or tries to slide you into something else. Dorry did none of that. She stayed attentive, transparent, and candid the whole way. She told me the truth instead of dressing it up. Getting my deposit back was straightforward. No pressure, no games, no "let me just show you one more option." She respected that I wanted that specific GTR, not a consolation prize. Plenty of people can sell a car. Fewer people will do the right thing when the sale falls apart. Dorry and her team did. I would work with her again without hesitation, and I would send anyone looking for a GTR--or any specialty car--straight to her. That kind of honesty is rare, and it is why this review is five stars even though I left without the car.

I was ready to buy a grey C7 Z06 listed with "$40k in modifications", including an upgraded…read moresupercharger. Before committing, I asked for the bare minimum: a build list, receipts, or a dyno sheet. Anything to back up the $40k in mods they were charging for. Their answer was that they had no information on the mods at all. When I pressed, all I got was that the blower was "in their internal system." Not a single document or picture to show for it. So they wanted full asking price for mods they couldn't prove, on a car with no build sheet, no paperwork, and no dyno results. They refused to negotiate on price, shipping, or anything else. They couldn't even tell me whether any kind of warranty was possible until I committed to a car. Every bit of the risk was on me. The moment I walked away, the salesperson, Sanad Mohamed, turned on me. He lectured me about how much time and energy he had spent and asked me to confirm I wasn't proceeding "after all the time" he spent sending basic information. Sending walkaround videos is the most basic part of selling a car remotely. Being guilt-tripped for asking for proof of what they advertised is unprofessional - and frankly insulting. Buyer beware: if their listing claims something, assume you'll never see proof. Would give 0 stars if I could.

I bought a 1997 Pontiac firebird in October of 25 and I paid basically full price for it there was…read moreno discounts because the car was supposed to be in such pristine mechanical order on the day that I had purchased it the owner had called that day and did not want to make any discounts said it was already discounted as much as it possibly could have been even though that they have that 500 MI bumper to bumper warranty I didn't even make it home before the checks service soon like came on and I've had Firebirds in the past so I was like oh well it's probably something simple and no big deal well it was a big deal it has been repair repair after repair with this vehicle I have spent close to $3,000 in repairs I am so unhappy with this vehicle I truly wish I just want to turn around and taking it straight back and it's black I want my money back but all I think they did was reset the computer on it because it would take just that amount of time for that light to come on like I said I've had those vehicles before never have I had so many repairs on a vehicle and if it's truly overlooked like overlooked make sure everything is fine and working order the horn didn't work the power antenna didn't work my cigarette lighter didn't work my headlight motor needed to be replaced just awful mechanically outside beautiful no rust maybe a ding here and there so not a big deal after you know it's almost 30 years old but to have this many repairs is ridiculous I bought it when it had 126,000 miles on it and the odometer reads 132,000 buyer beware when purchasing from them if your car is a Chevy take a ride over to the GM and have them hook it up to their on board scanner or even make an appointment and have the whole car looked over before you even purchase of vehicle from rides unlimited

Buyer beware…read more Subject: Complaint Regarding Purchase of 2005 Jeep Dear Ride Unlimited Chicago, I am writing to express my disappointment with the recent purchase of a 2005 Jeep from your dealership. When I bought the vehicle, I was assured that there were no leaks and that the Jeep was in good condition. However, after driving it, I discovered significant issues that were not disclosed to me. While I understand that the vehicle was priced at $2,500, I believe that your company should have been honest about the actual condition of the Jeep. I would have appreciated a more transparent assessment of the vehicle's issues so that I could have made a fully informed decision. (815) 302-1453. I spoke with Anthony I hope that you will take this feedback seriously and improve your practices to ensure that future customers do not encounter the same experience. Sincerely,

Exceptional service, stop buy if you are in need of a vehicle and like professional and respectful…read moreservice, Mario was extremely helpful and thorough through the whole car buying process plus they sold me an exceptional vehicle, a 2008 Honda accord, thank you Joliet Auto Center.

I've been needing to get a car for awhile now but was struggling because of bad credit, then I came…read morehere working with the wonderful Mario and was able to get a really good car for a really great deal! HIGHLY RECOMMEND coming here! I didn't even need to go to a dealership because I found something I loved so quick! The staff was very welcoming as well and not pushy what so ever!

I dropped off my 2024 Chevrolet Silverado for an oil change and to diagnose a check-engine light…read more Since the truck has more than 36,000 miles, the manufacturer's warranty had expired, but I explained that I still had an active extended warranty. The next day, I called for an update and was told that a battery cable had come loose, that the warranty would not cover it, and that the repair would cost approximately $400. Because I needed my truck fixed, I authorized the repair and was told it would be ready by 4:00 p.m. When I arrived, they told me the repair was almost finished and asked me to wait 15 minutes. About 20 minutes later, they informed me that the repair had been unsuccessful and that they needed more time to investigate the actual problem. Since I rely on my truck for work, I paid for the oil change and took it elsewhere. I made an appointment with another Chevrolet dealership and dropped off the truck on Friday at 2:00 p.m. They correctly diagnosed the problem, obtained approval from my extended-warranty provider, and had the truck repaired by Saturday at 1:00 p.m. I paid only the $100 warranty deductible. I'm very disappointed with the first dealership's incorrect diagnosis, failed repair attempt, poor communication, and claim that my warranty would not cover the problem. Thankfully, the second dealership handled everything quickly and professionally.

Came in to Plainfield Chevy to check out a few different SUV models. The customer service,…read moreprofessionalism, and helpfulness of Patrick, Jimmy, and Will was absolutely outstanding! They all played a part in helping me find the SUV that fits my needs and what I was looking for. Couldn't be more grateful for the way they listened to my needs, responded professionally and promptly, and gave me an excellent deal! I feel that I was treated the way a customer should be treated 100%. If you are looking for a new or use vehicle, you can trust that the amazing staff here at Webb Chevy will be attentive, professional, and help you find the car that fits what you are looking for! Thank you again Patrick, Jimmy, and Will for your amazing customer service and professionalism! When the time comes that I will be in the market for a car again I will be sure to come back to Webb Chevy!

I brought my vehicle in for a simple tire rotation and was told it would take no more than three…read morehours. Nearly two hours later, I asked for an update and was sent from the front desk to the service garage. Despite several employees sitting at their desks, no one acknowledged me or asked if I needed help. Eventually, I was directed to Jim Carver, the service manager. After waiting while he and another employee walked around for several minutes without any communication, I asked, "Do you guys give updates?" Without even stopping his conversation, he shook his head "no" and told another employee to "handle her." I was then informed that they had lost my keys. Losing keys is a mistake that can happen. The complete lack of communication, accountability, and professionalism is what made this experience unacceptable. Being dismissed in front of a room full of employees was humiliating. As the service manager, Jim Carver sets the example for his team, and unfortunately it was not one of respect or customer service. After reading other reviews, I noticed similar complaints about interactions with Jim Carver. I sincerely hope this dealership addresses its leadership and customer service because this experience was far below the standard I've come to expect from Toyota.

My 16-year-old son was attending a course at Lewis University when he unfortunately got a flat…read moretire. We live only about five minutes from the Romeoville Toyota dealership, so I called to have the vehicle towed there since his 2026 Toyota bZ doesn't come with a spare tire. The service advisor quickly told me they wouldn't even be able to look at the vehicle until Thursday--three days later--for a simple flat tire. I respectfully expressed my disappointment, but instead of showing any empathy or offering alternatives, she cut me off, said, "Thank you very much," and seemed eager to end the call. She even suggested, in a dismissive tone, that I should just call the Toyota dealership in Naperville instead. So I did. I called Naperville Toyota, where I originally purchased the vehicle, explained the situation, and the difference in customer service was night and day. They were friendly, understanding, arranged to have the vehicle towed there at no cost to me, and had it looked at within just a few hours. I'd much rather drive 30-40 minutes for excellent customer service than spend my money at a dealership that's only five minutes away but treats customers like an inconvenience. It's disappointing because a dealership's service department often determines whether customers return. I hope management is aware of how some employees are interacting with customers, because experiences like this drive loyal customers elsewhere.

My fiancé and I bought a 2003 Chevy S10 from EZ Auto in 2020. It has been a great vehicle to us…read more The whole sales process was very smooth. The associates Jeff, Rich and Ricky made us feel welcomed and at ease with our purchase. The whole staff there is super friendly. Our truck has been so good to us over the now 5 years that we've had it. The loan process was easy to understand and accommodating with regards to our income. We were able to pay off our truck in a timely manner. We have recommended friends to this location because of our experience dealing with EZ. Would definitely recommend them to others!!

A Delightful Dealership with Stellar Staff!…read more Recently bought my SUV from EZ Auto; Pam and Jeff were fantastic to deal with. I'm really glad I was able to support a business that is more than a dealership and part of a community. Look forward to our next dealing. Thanks Guys!