Drop off my son jacket that need to be clean and pressed…read more Excellent service and I was thankful for their hard work. Price was reasonable.

hello i took my moose knuckle green to the dry cleaners and never got it back because they had…read moreclosed down. i wasn't aware that they were closing and i cant get in contact with anyone to see if i can get reimburse for my jacket.

I was charged $45.00 to clean a short north face jacket. When I picked up the jacket I was…read moresurprised it looked dirty the way I dropped it off. Luckily I noticed it immediately. I took a photo. Horrible service for such a high price. I won't ever return and don't recommend.

They need a great job in alternation and dry cleaning on my pants and blazer. So happy with with…read moreresult I was ready for my interview!!! Thank You!!

I regret to have to give this review ( since staff and service at John's are friendly)…read moreI'v noticed over the years items missing from my laundry....socks...which is normal over time; but I buy $$$ socks in Europe and last year bought dozen pair of which, I only have 2 pairs left. This really didn't occur to me until recently when my favorite bandana went missing; then 2 days later an entire set Boll and branch sheets ( top sheet, bottom sheet and 2 pillow cases ) all went missing......then I realized I bought 4 pillow cases and all are now gone!! To replace them is $400 and no offer is made.

I've been going here for years and like the friendly staff and fast service. Highly recommendedread more

Update: Their Pick up and delivery DOES cost more per pound than dropping off in personread more

Quick turn around. Reliable service. Not overpriced. Nice staff…read more Be careful to bring your own bags to they will charge you for bags. The bags are overpriced.

Fantastic work done by the tailor here in repairing my leather jacket. If you're looking for…read morequality craftsmanship, make your way here.

i should never have to wait 15 mins to pick up my clothing because they are folding clothes in…read morefront of me. not helpful no acknowledgment

Thank you Mady Queen!!! While staying in NYC in the heart of Times Square we used Mady Queen's…read morelaundry wash and fold service and were very impressed. Their service is based in Brooklyn but will pick/up drop off virtually anywhere in NY with a very quick turn around. No matter where you're visiting in NYC (or even if you live in the city!) this is a deal that can't be deal! Great cleaning service, super professional very fast and only 99 cents per pound of laundry... can't go wrong. Much better than spending time during our New York City hotel in a lanudromat....Or, paying $9 per piece to have the 4-star hotel wash them. Also, we didn't use it but Mady Queen also has Dry Cleaning Services.

I had a bad experience with a previous laundry service and was a little skeptical about trying a…read morenew one; untill I found Mady Queen. She leaves your clothes smelling fresh, prompt service, great customer service and gave me 2 free laundry bags. I would recommend to ANYONE looking for service. 5 stars !

Quick pickup for a UPS package and received excellent customer service. The shop is very small and…read morea bit cluttered and though the staff was busily working I'm not sure how their dry cleaning services are.

Joseph is very reliable and flexible with pickup and delivery service. He would come up to my walk…read moreup 4 floors up as well. Great service

Five reasons why you should absolutely never use this extremely unprofessional laundry service:…read more 1. They never give you direct answers to your direct questions. 2. They will be late on the pick up (by 1 day) and even later (an entire 2 days late) on delivery. The whole time the contact person kept delaying the eta. 3. Impolite and careless pickup and delivery workers. Our laundry bag was left in front of the house because they kept delaying the eta. They squeezed all of our clothes and linens into one bag instead of separating into two which caused a huge rip at the top of the laundry bag. 4. They will apologize profusely with no valid explanation or solution. They will offer a discount for the next time when they know you won't ever use their service again. 5. They will overcharge you for the service a week later, not providing any sort of receipt or itemized breakdown of costs.

They returned my suit with shirking and puckering all over, when I took it to a tailor they said…read morethat it would need heavy repairs. They completely ruined my suit.

TLDR: Great for Dry Cleaning and Wash & Fold, but Alterations Can Be Hit or Miss…read more I've had a good experience with this dry cleaner, especially for their wash and fold service--they're quick and do a great job! I also had some pants hemmed, and that turned out well. However, I had a hole repaired in a pair of jeggings, and unfortunately, the patch they used was so thick that it affected the fit and look of the pants. Overall, it's a solid option, especially when you're in a pinch, but I'd be cautious with certain alterations.