I've lived in Amherst for five years now and have always had Ginger Garden on my radar. I checked it out recently and was quite disappointed. My partner and I tried several dishes (admittedly, they do have a vast menu, so perhaps we were unlucky) and we were not satisfied. I chose the chestnut chicken cooked in a clay pot. The brown sauce had a bland flavor and the chicken was low quality, clearly mostly nibbles of fat. Another dish I tried were the scallion pancakes. The flavor was good, however they were drenched in oil and overly chewy, giving off a plastic taste. After our meal my stomach was quite upset for the rest of the night. read more

Oh, how the mighty have fallen. Ginger Garden used to be the best Chinese and Japanese restaurant in the area. Not any more. If you like waiting a long time to order and then a long time to get your food, and then a very long time to get your bill, then this is the place for you. The food used to be terrific but now it's just okay - and definitely not worth the wait. We had to ask for some of the crunchy noodles while we were waiting and when they finally came, they were stale. The soups were just lukewarm. No chopsticks were offered. Substitutions used to be free, but now cost a dollar. They add the tip for parties over 5 people, even when two of them are children. When we protested this, after asking for our bill twice and finally going up to the register, they said they didn't know how to remove it. Amherst has better Asian restaurants with better service. We won't go back and don't recommend it! read more

The food was good. The one star is for the managers response to my incorrect chicken pad thai, I was given chicken fried rice. I once got fried rice with rat turds so I can not stomach fried rice. I called Ginger Garden when I returned home (35 minutes) and said 'you messed up my order, I live far away, what are we going to do about this.' I was passed to a supervisor who said *I* was wrong, they always checked 3X. My son was with me when I called in the order on speakerphone. the original clerk had to ask ME to repeat my order 3X, so I'm really surprised it was wrong. The supervisor said 'it's your fault, because we repeat the order again when you pick up so you knew it was fried rice'... NO, the pick up clerk merely said 'spicy cucumber?' (Yummy) and not the other 2 items. Supervisor: "oh then she's fired for not saying all 3 of your items" Me: "no, that's extreme, a reminder to repeat everything is sufficient." I was a dining room manager for many years. The correct response is , 'we'll talk to her about correct protocol, let us replace your meal' But Ginger Garden supervisor made a disparaging remark about the cashiers intelligence and eventuallly offered me a credit after 2 minutes of petty bickering at me. In my 60 years of life I've never heard someone in charge be so anti customer, (inferring I was a liar)and disparaging to her staff to a stranger/customer. read more

One of my favorite Asian restaurants in the area. The fried rice (especially the shrimp) As simple as it is, the wonton soup is delicious. Sushi is always fresh and priced well. I've only ever had two things that came out in a way that I hadn't expected. The sweet-and-sour chicken is just those fried chicken strips, like in a Poopoo platter, slathered in sweet-and-sour sauce that reminds me of the stuff that comes out of packets. I also got a crispy chicken dish that had, I believe to chili peppers next to it, but half of the dish was actually chili peppers. It was almost unbearable to eat. I took it home and enjoyed it cold though! The service is usually very well attended and kind. read more

Ginger Garden - Chinese Near Me - Amherst, Massachusetts

Great location, beautiful interior, friendly staff, delicious food! All the special items you can only find at authentic Asian restaurants. Prepared well and carefully. First time here and not my last. Recommended read more

Bad service and good food. I used a credit card to pay for the meal and left a cash tip. The waitress actually asked me if the service was ok because I left her a 2 dollar tip on a 20 dollar meal. Service sucks and the people are not very friendly bottom line. read more

I'm not doubting the authenticity of the Chinese food here but the sushi is absolutely terrible. Ordered a spicy tuna and spicy salmon roll - not only was it NOT spicy but the fish was oily, tasteless, and definitely not fresh. After eating only half of my meal, I then proceeded to throw it all back up. I've had my fair share of sushi - from both Western Mass and the Greater Boston area and this is definitely in the running for worst. So utterly disappointed in Ginger Garden. read more

Place keeps ying yanging in food quality. Lately though its been good!

I loved this place. We got hot and sour soup which was DELICIOUS and then the vegetable fried rice, ma-la tofu and jade roll. Get the hot and sour soup for sure, it was so wonderful and one of the best I've ever had. Most importantly, we had to eat quickly and we had a server named Ben who was fantastic. He brought the food super fast and even brought the check without us asking, so we were out of there in 25-30 minutes. Would definitely recommend this place to everyone, really great food and service!!! read more

This is a very authentic Sichuan style restaurant. There's all sorts of food, spicy, sweet, anything that fits your Chinese food expectations. The food is the best that you can get outside of Sichuan. Of course, not all the food is spicy or numbing. There's not spicy food and sweet and salty food. It's all perfectly balanced. Not too spicy, not too salty, or not too sweet. We go to this restaurant whenever we're in the area for dinner. The restaurant itself gives off cozy vibes and is very clean. read more

The food is fine but the service blows. After calling in take-out, we had to go back to the restaurant three times for one order of chicken that was forgotten the first time we ordered our food. We were very clear on the phone but evidently the employee on the other end was not. Regardless, when we picked up our food the first time, we realized once we got home that we were missing an order of chicken. When we called back to ask where the order was, they agreed to make us the food and told us we could come back and pick it up. When we went back, we were given the food and they told us to have a great night. About five minutes later, we got a phone call saying that we took the food without paying and needed to come back and pay for the order of chicken that was supposed to be on our bill the first time. By this time, all the food had gotten cold and we had wasted an hour driving back and forth to Ginger Garden three times. Very disappointing. We called back once we began to eat and everything had gotten cold, and they refused us a refund. As a result of poor communication and service on the part of the staff, we paid $75 for cold, soggy food and dry rice. We will not be ordering from here again. read more

Absolutely the best Asian Food ever. I was a fan of Paul's in Greenfield and this is even better. I travel all over to major cities with great Asian resturants but nothing compares to the fresh high quality meals and sushi at Ginger Garden. We have great parties and all our celebration dinners here. Well worth the dirve form Greenfield or anywhere. read more

Far and away my favorite Chinese restaurant in the area. I love the 'authentic' menu, which lets me try new flavors and combinations that you don't get at most (Americanized) Chinese restaurants. The soup consisting of fish fillets and mustard greens is absolutely to die for--I could eat that every day. Aside from the Chinese, my son and my son-in-law swear by the Chirashi (a bowl sushi fish on a bed of sushi rice), which is enormous for the price and fresh and delicious. read more

The restaurant is very attractive, always clean and the wait staff is very attentive. Very calm and relaxed atmosphere, no over the top music or activity, which lets you enjoy your meal. The food is always fresh and nicely displayed on your plate and the prices are great being that the majority of the dishes require fresh produce and must be made to order. read more

I have eaten here so many times! I have done the hot pots, the sushi, the a la Carte - and I enjoyed each and every one of them every time. You can't beat the seaweed salad - large portion for a fair price. Many times I have asked someone at a table or booth if they would recommend what they are eating and have tried many menu items that way. A very pleasant restaurant with a very pleasurable staff! read more

My favorite restaurant in Amherst/Northampton area. Their authentic menu has couple amazing choices out of which I love the chicken with chilly peanuts. Wontons in hot oil and the crab Rangoon are also my favorite appetizers. However one of the waiters is very rude and we hate it when he serves us! Next time we go there, there is no way we would accept him as our waiter. read more

Love this place! House rice, lo mein and chicken tso are my favorites. Ushi is great. Pot clay was so so. Decoration is pretty simple but the space is big and clean. read more

Best Chinese and sushi in the area. Great service, lots of space, huge menu. Love the sushi, scallion pancakes, egg drop soup, fried tofu dishes, General Tso's chicken. We always take guests here when we have people stay with us from out of town. Never a bad experience! read more

Food is okay but little service actually. Surprisingly, they automatically apply 18% tip to a group of 5 (usually for parties of 6 or more?) and even ask for an additional tip... Such an awful cheek! read more

I've had some friends go to Ginger Garden recently and they have liked it, so I decided to try it out last Thursday for lunch. I ordered the sushi/sashimi lunch special. They waited until my friends' food had already come out before informing me that they were out of tuna, so they gave me salmon instead. The salmon sashimi was way too cold, it even had little ice crystals in the center from being a tiny bit frozen. The white fish sushi was weird.. 2 pieces seemed ok, although not as cold as I would have expected, and the other had a strange consistency, possibly from being partially cooked or something. It didn't really taste all that bad, so I went against my better judgement and ate it anyways. I regret that decision so much! 8 hours later I was violently ill with food poisoning that lasted for 12 hours. I called to let the restaurant know. They didn't really know what to say. They said they have never gotten complaints about their sushi before. Other friends of mine who have eaten there have had decent (not great, but not bad) experiences, although I do not know anyone else who has ever ordered sushi there before. Needless to say, I won't be going back. It can say without doubt that it was the sushi that made me sick. read more

They told us they would give us an answer when we found there was a problem with pork, but they never did. And after we paid the bill, they just left us there and no one came for packing the food! read more

I like their menu, they have a LOT to choose from and it's organized under Chinese, Japanese, or Asian fusion which makes it easier to navigate. The dishes are a bit hit or miss though. Some of the things I've tried are really great, but others just aren't up to snuff. It's pretty affordable so if you like Asian food I'd recommend going a couple times and trying different things, and if you didn't like them the first time you went you should try giving them another chance. I've only ever gotten take-out from here so I can't really comment on the service in store, but they've never gotten my order wrong and the people at the front are always polite and friendly. read more

Best Chinese food in Amherst by far. The food is reasonably priced and surprisingly authentic. The sushi is pretty good as well, with so many choices you can't go wrong here. The restaurant is also quite spacious and I've never had much difficulty getting a table. Once I sat at the sushi bar and got a free appetizer! Most importantly, it has my Chinese professor's seal of approval. She has her own pair of chopsticks displayed on the wall at the entrance. read more

The first place I ever got to experience Genuine Chinese food. Since I have ate nothing but the Americanized/Domestic Chinese since I was a kid; I was very eager to try the real menu out. Quite frankly, I loved it! The ginger, Five spices as well as the use of other fresh ingredients really tasted unique as well as actually settling well in my stomach. If you ever go here, I recommend trying their authentic menu. They also cater to people who prefer the "Domestic" or "Americanized" version of the cuisine; and even that is pretty good, as the food is definitely cooked nicely. The staff is polite and courteous, and the price is very reasonable. read more

Our waiter was very attentive and although he took a beat when we ordered our Chow Fun with black bean sauce instead of the usual brown sauce (try it, by the way), he delivered food that was comparable to the best we get in the little restaurants in New York's Chinatown. The Ma La Seafood was a delight with a good mix of shrimp and scallops accented by lots of basil. The Scallion pancake was light and crispy without the usual greasy texture. I wouldn't hesitate a second to try this restaurant and I look forward to my next trip to the area to sample other dishes. read more

This is my regular go-to place for Chinese food. My tastes are pretty limited, so I have yet venture to their "Authentic Chinese menu", but I always enjoy the things I get there. They have a wide variety of sushi choices as well. This is not the closest place to my house but it is consistently the best, which is why I keep going back. The owner, Paul, is also a very nice and generous man who genuinely appreciates his customers and supports the communities his restaurants are in. read more

I work nearby and this is a great place for a quick cheap lunch. It is almost always above par. Food is tasty at a very reasonable price.

As a native Chinese, i am very happy to have found Ginger Garden in Western Mass. The authentic menu has an amazing selection of Chinese dishes. I always order Pea Sprouts and Kung Pao chicken. Super delicious. Garden Tofu is another one of my fav. The service there is also pretty quick. If you love Chinese food or Asian fusion, you have to go to Ginger Garden. Oh, did i mention the portion is generous? :D read more

Always a decent place to go and get some decent Asian food. The food has always come out hot to us. It's usually using pretty fresh food and I've never really had to wait for anything here. The wait staff is attentive but not overbearing. The decor is interesting and everything seems clean. read more

I've really liked Ginger Garden in the past but have had bad experiences the last few times I ordered there. This time, I ordered sushi and it was barely edible. The seaweed wrap was too tough to chew and the spicy tuna tasted like nothing. Not sure that i'll get food here again. read more

nice chinees restaurant. loved the beef and soap. they give you a lot of food. nice atmosfier and good staff. nice big parking and also a big restaurant. read more

Ginger Garden - Nice foods here... try them all - Chinese Near Me - Amherst, Massachusetts

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By far the best Chinese restaurant in the upper valley. The menu has many "authentic Chinese" dishes (the ones also described in Chinese, the place is busy but efficient, and comfortable and affordable. The location is convenient, but has had many failed Chinese restaurants before this, and this one has been great for several years. Even my wife, who doesn't care for Chinese food, and can't have msg, finds it acceptable in her sight. Also has good sushi. read more

I really like the food here, but now we've been sitting here for a half hour and still our drinks haven't even come. We finally asked our server for the drinks and he said ya ya they are coming. I guess they must have had to go find the Riesling cow to milk, because it would take at least 30 minutes for that. read more

The food is terrific but the service is outrageous. It's so frustrating to see 4 people behind the bar gossiping and letting patrons sit and wait for service. We've been here multiple times and each time the service is another level of bad. I say order takeout and save yourself the hassle and additional money spent on a tip. read more

The waiter didn't think we knew what we were ordering when we asked for chow mein. He thought we wanted lo mein. We repeated, chow mein. He described chow mein to us and asked if we really wanted lo mein. We again stated that we understood what chow mein was and it was what we really wanted and he finally wrote it down. The rest of the meal went okay... the waiter barely came over to see how things were going. In fact, he left a water pitcher at our table so he could probably avoid talking to us. Then at the end of the meal we asked for the bill, for which we waited a half hour WHILE HE STOOD AT THE TABLE ACROSS FROM US TEXTING. He ignored us pretty good when we tried to get his attention. Then he finally brings it over and I didn't think his service deserved much of a tip... but he did. He followed me out of the restaurant to argue his effing tip. He ended up stopping me right before the exit, where he argued with me. I told him I noticed him texting and that it took him forever to bring the bill, and that he almost didn't let us order chow mein. He told me that he took so long because my boyfriend ate really slowly. My boyfriend does not eat slowly. I'm the slow eater, if anything. He was rude, and turned to a coworker near him in the middle of our conversation to speak with him in Chinese. It was embarrassing. I'm not going back to Ginger Garden. The other experiences I've had there before this one were okay, even pretty good once. But they had been going down hill with slower and slower service until this happened. It was god awful. read more

This is the best Chinese place in the Valley. The meals are always so fresh and tasty. My boyfriend and I usually order the chicken and beef &broccoli. I've also had some items from their authentic cuisine, which were pretty good, but can't remember the names. Service is friendly and prompt. The restaurant is huge, so there are always tables available. It's a casual atmosphere and prices are very reasonable. read more

Ginger Garden is brand new, beautifully renovated, and well worth a visit. Located at the site of the former China Dynasty, Ginger Garden features a brand new and excellent sushi bar, two large dining rooms, and a full bar. The menu offers a wide range of dishes, from Chinese and Japanese to Asian fusion. I've eaten there three times already, and the food is, as the menu says, "Fresh, Tasty," including a uniquely wide variety of vegetables (including fresh lotus root and asparagus) I have not found in local Asian restaurants. From traditional favorites (I love the chicken chow mein) to unique chef's creations, the attention to detail and quality here is refreshing and welcome. The service is excellent as well. Ginger Garden is open Sunday through Thursday from 11 am to 10 pm, and Friday and Saturday from 11 am to 11 pm. Take out is available, and delivery is available through Delivery Express. read more

A major improvement over the restaurant previously housed in this building, Ginger Garden was a delight. Seated immediately in a comfortable booth by a polite staff member, we were provided with menus, water, and our beverages (a beer for my boyfriend and a Coke for me) immediately. Worth noting is that many Asian restaurants, for whatever reason, have terribly watered down tasting soda. Not so at Ginger Garden. We were given ample time to look over their extensive menu, which includes both Chinese and Japanese fare but had our order taken as soon as it was evident that we were ready. Our waitress was the perfect mix of attentive and respectful. She didn't hover over us but was ready to swoop in with drink refills (alerting me that sodas have free refills, eliminating the awkward conversation where I am forced to ask such a question.) Our meals were brought to us quickly and well-prepared, even in spite of the fact that I asked for my sushi roll to be slightly altered. I can't remember the specific name of my sushi roll but it was fantastic. It was large and filling and included tempura shrimp, avocado, cukes, and lettuce, covered in eel sauce. There was ample ginger and wasabi provided. My boyfriend got the drunken noodles, which were also fantastic, although he noted that the hot pepper flakes were not always evenly distributed, resulting in some bites that were unexpectedly spicy. The dish included flat noodles, shrimp, chicken, asparagus, broccoli, snap peas, water chestnuts, and probably some other veggies I am forgetting. But it was delicious and a large portion. (We took some of both of our dinners back to our hotel.) One of the main things I loved about Ginger Garden is that it is a restaurant that does not use MSG and yet it's food doesn't suffer the way other restaurants who don't use MSG does. The bathrooms were clean and spacious, though it should be noted that there is a single toilet for women and a single toilet for men, the main reason I rated this restaurant as "Yay! I'm a fan" rather than "Woohoo! As good as it gets!." Also, we found the prices to be very reasonable. Bottom line? If you're in the Pioneer Valley, check this place out. read more

I wish I could give this restaurant zero stars. Some of our parties food showed up quickly, some of our food never came out. The waiter and manger only made numerous excuses why our dinners were not served. I would not recommend this restaurant to anyone. read more

Visited Ginger Garden for the second time last night. We sat by the windows by the sushi bar. The service, again, was perfect. Attentive, but not invasive or annoying. Ordered house tea, which came in a white ceramic pot with cute little cups. It was fresh and hot and brewed perfectly. We ordered one spring roll for appetizer, along with the seaweed salad. The spring roll was hot out of the fryer and came with duck sauce for dipping. It was simple and crispy and pretty good. The seaweed salad was amazing. It was freshly dressed with sesame oil and soy sauce. Along with red pepper flakes and sesame seeds. It came wrapped in a banana (?) leaf and it was accompanied by orange slices. It was the star of the meal. I highly recommend this salad. We shared for our entree, the Tangerine Chicken. It was lightly fried (it did not have a think coating) and drizzled with a thick and sticky ( in a good way) fruity citrus sauce. Mixed in were large chills and tangerine peels. We ordered brown rice as well. It was cooked perfectly and it was fluffy and flavorful. Props to Ginger Garden for another wonderful meal! read more