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    Gilmore Pest Control

    5.0 (1 review)

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    7 years ago

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    Slug-A-Bug - American Cockroach's (Water Bug/Palmetto Bug) dead in sticky trap after interior treatment from Slug A Bug - utility closet in basement

    Slug-A-Bug

    (57 reviews)

    Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

    I can't say enough good things about Slug A Bug. I was sold by the personality and friendliness…read morewhen I called with questions and to get a quote but the service I experienced was 5 stars all the way. I was embarrassed because I am a very clean person but have been seeing big American Cockroaches in my basement apartment and was feeling completely overwhelmed--especially being stuck at home recovering from surgery. Mike came out on 5/8 to do an interior/exterior treatment, and WOW... these bugs didn't know what hit them!! That very night, I could tell the treatment was working. One roach was already stuck in a sticky trap, and another looked sluggish--until it crawled onto the ceiling and flew at me! (Yes, I found out the hard way that roaches can fly. LOL) Needless to say I stayed the night at my parents. When I came back the next morning, it was dead in a trap--and since then, I've found a few more dead roaches in traps and even some dead camel/cave crickets (bonus it's working on them!). The difference has been huge, and I finally feel like I'm getting my peace of mind back. If you want excellent service and want to support a family owned and operated business, look no further than Slug A Bug. I'm beyond impressed with the results from just one treatment and can't wait for the next round to hopefully wipe the rest out completely. Thank you all so much for your excellent work! Highly recommend Slug A Bug because they will put the smack down on your pests!! Thank you Mike!!!

    Orkin

    Orkin

    (32 reviews)

    When I first started with Orkin 2 years ago, their communication and customer service was…read moretop-notch. Over the last 8 to 10 months, their service and communication has been extremely poor. I find myself expecting them to come and then told their new booking schedule has moved my appointment to a date and time I did not approve of. Additionally rates go up frequently and there is no notice, just a new amount showing up on my monthly checking account. I've asked to speak to managers or supervisors and I never get return calls. I'm dropping them and going with a new competitor. I'm sick of it.

    I'm very disappointed. I had wonderful service from Orkin when I lived in Pittsburgh. I live in a…read moresubdivision that has a drain in the common area. My home is 3 years old. I accidentally left basement door. I'm not sure how long it was open. A few days later my dog (a Morkie) kept running to furnace door. I notice my carpet was eating around door. I open door and there was mice droppings. Come to find out the were eating my dog's food. I would find dog food in stove drawer. I have mice!!! I called local Orkin. I paid a very expensive initial fee. They tried to sell me insulation. I didn't climb in the attic with the guy. Who knew what pictures he may have took. So I'm about to fight with these mice. Day 1 Orkin laid a few pads down. Once I notice carpet was still be chewed on and a nest was about to be built. I went to Lowes and lined that door with sticky traps. Day 3 I had a baby mouse on one. I came home later to dispose of trap and the momma was on it still moving. My dog ran to another room that unfinished in my basement. There was a mouse on trap under fuse box. I called Orkin to come get the mice. They showed up 5 days later. In Pittsburgh I had an outside issue. Orkin responded the same day when I called on several occasions. This is why I choose this company again. It was close to the weekend. I couldn't sleep knowing that 3 mice were on traps. Two were the one I brought from Lowes. I went to our answer guide. The internet. I came across hit trap with a hammer. That sucks!!! I had to do something. I found small mallet. I grabbed a few plastic bags and made sure they wouldn't squirm of the traps. The terrier in my mixed Maltese came out. He still kept running to the furnace door. A week later I plugged in those plugs. The very next morning my dog immediately ran to the area. the trap was moved and this mouse's tail was moving. It had to go. Orkin wasn't going to come. It was a Sunday. I have not any new mouse activity since 3 months ago. I'm constantly calling Orkin to change plan. It was never done. I will keep them through the winter to see if the entry point was the unopened door. In the meantime another inspector suggested putting steel wool under step on my porch. Ive always wondered from my closing date about that. After 3 years. I stop wondering because there never been any signs of mice. So my next rodent visit was in mid July. I'm supposed to go to quarterly throughout the winter. Orkin still has me on every other month. The day the technician showed up. I had covid and wouldn't let him in the house. He treat for mosquitos and whatever they spray outside. I'm waiting on an invoice but it never showed up. Well my technician was scheduled again 2 weeks later. The beginning of August. The company claim to spray and come inside this visit. Yeah okay whatever. I took my card off of autopay for two reason. A charge showed up on credit card 2 weeks before visit. I was told it was partial for June. They were overcharging me. I paid $330 for the first visit but my invoice I printed later said $270. The office called and said I had a balance for July. I told them I never received a bill. That's why they prefer auto pay.Orkin claimed it was sent. She rescheduled me assuming the following week was fine. I told her I was on my way out of the country and it had to wait.I was flying out in the morning. I had another trip the following day after returning. That appointment was canceled because I haven't cleared up the last month. I'm all settled back home now and was about to pay them when I noticed I was still charged for inside. Also August was on there. So I know it was invoice created while speaking to the lady in the office. The initial invoice was never sent because they are trying to force me to do autopay. The invoice was $224 with a past due of $151 on the internet.I will not pay it because no one came in my home. I'm only paying for the mosquitos. I did not have this problem when I was customer in Pittsburgh. I went online and paid my bill. I still received an invoice via mail. I tell billers all the time. I lay my bills out in front of me. It easy to forget the online billers. The problem I'm having now with paying online. My Pittsburgh account shows. I hate to remove it because my new owners was able to use the remainder of my termite service. I'm the administrator so if I close it they won't be able to access it either without creating a new account. I had to use different email address to start account in Va. I will wait for custom service to call. me. They won't reschedule unless $151is paid. I won't pay unless the inside service is deducted or done. I'm reading my contract because I thought 30 days was all you had to give to cancel.I've paid this company over $550 and invoice of $224. That is $774 for 5 months. Nope my dog and I will fight them or I'll call a cheaper company. A few of my neighbors use Terminix to inspect and spray.

    Gilmore Pest Control - pest_control - Updated May 2026

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