Excellent experience with Baileys comfort services! My technician Dominic was friendly,…read moreprofessional, knowledgeable and took his time to explain when asked a question, Thank you Dominic Stanley for being friendly and courteous. I highly recommend Baileys!

I have been dreading going through the process of replacing my unit. The cost and time were huge…read moredeterents however the team at Bailey's made the process easy and very affordable. The professionalism of Hunter and Andrew installing and explaining the project was exceptional. As a buisness manager having team members like Hunter and Andrew ensures customers like myself will spread the word about how great a service Bailey's is to the Augusta Area.

We cannot thank Daniel, Kenny and Brian enough for going above and beyond when replacing our…read moreductwork under the home. They were very professional, personable, courteous and quick about getting the job done. They even waited till the last minute before cutting the AC unit off so It did not get so warm in the house while they were replacing everything. They also managed to get it done in one day when we were told it would take two days by a few other companies. One of the best experiences we have had with a business ... From getting the quote, setting appt to the completion of the job. Also, much more affordable versus the other companies we had quote. I highly recommend!

Had a routine maintenance check done. Called and they were able to come out same day. Technician…read morearrived within the hour time window and was friendly and professional. Payment taken at time of service was easy. Receipt and write up of service was promptly delivered to my email. I would highly recommend this company for any of yours service needs.

Great service. Very attentive. Chris is a Godsend and trustworthy. You can rely on this company.read more

I had a complete a/c system put in by B @ E heating and air augusta 2020 . I went to turn on my a/c…read moreto find out it would not work . So having a warranty I called the people I had payed close to 8500 dollars for the system just over a year ago they came out to check it out . And told me they had to order a controller panel for the camper and a cycle switch for the evaporator or inside the house . To make a sad long shity sorry shorter . Now under warranty they told me they had to order the parts and it would be 4 days . But I had to pay for the service call today . In the amount of $240 . Then told me it would be $ 2800 to 3000 to fix it under warranty. I said a few very nice words and asked why . He told me the parts were under warranty only. Now I had watch this man and test my unit an myself have been hvac certified for years . So I call Georgia Carolina and asked them to come take a look at it. From the very first moment you knew you were in good hands. He didn't hook up gauges . He started by testing the electrical voltage of the system and with in 3 mins found 2 lose wire nuts on this new unit that B@E had over chagered me to install and flooled my carports because it leaked out the freon and had frozen up. But getting Back to the true Experts Georgia Carolina they found 2 lose wire nuts and a bad Schrader valve . Now mind you the same valve Back woods B@E had just been playing with . But the Tech From Georgia Carolina heard it leaking when he was fixing the lose wire nuts . So Georgia Carolina found no parts bad except that valve leaking and he check the speed on the fan for the unit and it had never be changed from its factory prest. For a smaller unit .Now I'm no English major as you can well see. But I have been a Sr chief Marine engineer for many years where I would on everything for hvac. Computer radios diesel engine gear boxs any and everything that could or would go bad . I know good work and workmanship when I see it and also bullsh.t lies. B@E fall in the bullshit lies category. Georgia Carolina fall in the topshelf expert category with great workmenship. When a hvac man puts his gauges on your unit first thing you know your screwed. Voltage is always the first system to check . They even give you a complete read out of what your unit is doing . That in itself cuts out the bull. Thank you Georgia Carolina you will always get our business and that of anyone I know that needs your services.

Both my units needed attention. One required a part that was difficult to find. They kept at it…read moreuntil today when it got totally fixed. Super nice very competent people.

C'mon guys. Sloppy work on commercial job. They didn't care to look carefully at what was needed…read more As if they were without care in the least. We had to finish their work. Didn't impress us at all.

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

Our air conditioning stopped working during one of the hottest weeks of the year. Efficient Heating…read moreand Air Conditioning responded quickly to our cooling emergency. They were very knowledgeable with our replacement needs. Friendly professional service technicians and helpful throughout the whole process of replacing our evaporator coils and the outside condensing unit. We are grateful for Efficient Heating and Air.

After another company made four trips and failed to repair my HVAC, I call Efficient. They quickly…read morefound the problem and had it repaired. Excellent service.

During a heat wave our A/C gave out. They replaced it and it's been working well since. Probably…read moreinstalled 1.5 years ago. I don't remember anything extraordinary that was done, given so I'm giving 4 stars.

They charge double the price of a standard water heater & installation. The technician was able to…read moreanswer my questions.

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.